The contact owns a 2013 Ford Fusion. While driving at an undisclosed speed, the vehicle lost motive power. The failure had occurred over twenty-five times. The vehicle was able to be restarted three times, and on other occasions, the vehicle was towed by AAA to the residence. AAA informed the contact that the battery needed to be replaced. The contact had Walmart replace the battery and perform an oil change, during which an engine oil leak was found. An independent mobile mechanic then diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was towed to a transmission specialist, who replaced the transmission, clutch filter seal, and piston, and performed a suspension alignment. The failure persisted. Another mobile mechanic replaced the alternator and performed electrical repairs. The failure recurred, and the vehicle was towed to the dealer; however, the cause of the failure could not be determined, and the contact was refunded the diagnostic test fee. The contact associated the failure with an unknown DTC and an unknown recall for a 2016 Ford Fusion.
2013 Ford Fusion: complete transmission failure
17 of the 1,793 complaints about the 2013 Ford Fusion describe complete transmission failure.
- owner complaints
- 17
- of this car's complaints
- 1%
- typical mileage
- 95,000
- recalls
- 5
Complete transmission failure by model year
What owners say
My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.
The ability to stop quickly. Car jerked forward causing me to veer off the freeway. If I had not veered off, I would have ran into the back of the car in front of me. (Unaware of any problems with vehicle as the vehicle is stored more than driven) I brought the vehicle home and parked it because of the clucking noise. The recall repair on the vehicle did not fix the problem. Now the vehicle has a transmission failure just approximately 11,000.00 after the recall repair was closed out.
The contact owns a 2013 Ford Fusion. The contact stated while her son was driving 45 MPH, the vehicle stalled with a whining sound coming from the vehicle. There was no warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was then towed to another independent mechanic for a second opinion and remained with the mechanic. A dealer was notified of the failure, and the contact was provided an estimate for a diagnostic test. Upon investigation, the contact discovered the federal safety agency Campaign Number: 22V413000 (Power Train), which was linked to the failure. The manufacturer was notified of the failure and informed the contact that the recall repair had already been performed on the vehicle. The vehicle was not repaired. The failure mileage was approximately 135,000.
I bought my car in 2020 and immediately when I got home my car had died and I had to have it towed back to the dealership. Since then I have had 2 new batteries, 1 new lithium battery, and a new transmission. Issues with my vehicle include but are not limited to: 1. sporadically when I am driving all my dash lights come on and my power steering goes out and my car becomes difficult to steer safely. 2. my car has rolled back twice while I am in park. 3. Passenger airbag randomly will fault when I am driving. 4. My e-brake will randomly fault while I am driving. All of these issues happen very often and are happening more and more often. I have brought my car in a few times but I am told it needs to replicate the issues in order to be diagnosed but these issues happen sporadically and I cannot demonstrate them at will.
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle decelerated. The contact stated that the vehicle was slow to accelerate. The driver was able to pull over. The check engine warning light was flashing on and off. The vehicle was towed to an independent mechanic who informed the contact that the vehicle had experienced transmission failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was like the federal safety agency Campaign Number: 22V413000 (Power Train). The manufacturer was not contacted. The approximate failure mileage was 140,000.
Just before the December holiday, my car was making a notable noise. My local mechanic has diagnosed it to be a transmission failure at 99k miles. The local Ford dealership still has not looked at it and can't for weeks to come because of Covid (1/3 of the mechanics plus the Service Manager and assistant are out). They told us that the tool needed to repair this problem will not be available until April because it needs to be manufactured and distributed. I am left without a car, thrown into the market 2 years ahead of my financial plan, without assets from my car and having difficulty getting a loan because of the hyperinflation of car prices, particularly used. I am quite stranded.
On november 29th 2020 I was driving on the 40 freeway westbound passing newberry springs I was going 70 miles per hour when I looked at my rearview mirror and noticed smoke so I was pulling over I heard a noise pop and my idle went past 8 before it went into gear I opened the hood and there was transmission fluid everywhere thinking that maybe a hose broke come to find out I had no reverse and no gears I took it to a transmission shop which cost me a fortune to tow my car on the other side of 15 freeway southbound ford installed the plastic part inside the transmission which melted with the heat of the engine and I had to replace transmission and replacing the plastic part with a metal piece so that will not happen again I almost lost control of my car due to the popping sound and no control of my car I need to know if I complain to ford motor company to get reimbursed for the this faulty part inside my transmission I lost wages and compensation stress without a vehicle for a month thank you I would like to get a correspondence as soon as possible
The transmission needs to be replaced and it only has 76,000 miles on it.
Transmission slips when accelerating. Was intermittent and now the car is not operating. Dealer said it was normal wear and requires a complete transmission replacement. The car has 122,000 miles mostly highway. The repair code I received was for damage to 3rd gear.
Tl* the contact owns a 2013 ford fusion. The contact stated that while driving at 55 MPH, the vehicle engine revved with the see manual warning light illuminated. The contact managed to veer to the shoulder of the road and turn the vehicle off. The vehicle was restarted and it resumed to normal. The vehicle was taken to the dealer (camacho mitsubishi 401 auto vista dr, palmdale, ca 93551 (661) 344-1000) where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was made aware of the failure and informed the contact to contact the federal safety agency to place a complaint. The failure mileage was approximately 98,069.
Tl* the contact owns a 2013 ford fusion. While driving various speeds, the power steering and transmission failed. Colley ford (1945 auto centre drive, glendora, california 91741, (909) 592-4131) was made aware of the failure and replaced the battery, but the failure recurred. On more than one occasion, the transmission slipped (downshifted/upshifted) out of gear. The same dealer diagnosed that the rack and pinion was faulty. The vehicle was not repaired a second time. The manufacturer was made aware of the failures. The failure mileage was approximately 86,000.
Service bulletins that may apply
- Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift...
- Thumping/rubbing or grinding noise coming from the transmission
- Been the result of a differential or transfer shaft bearing failure and the transmission can be...
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge...
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge...
- Thumping/rubbing or grinding noise coming from the transmission
- Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of...
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be...
Related recalls
Power train: manual transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
- Risk
- A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Remedy
- Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Owner notification letters were October 16, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on July 6,2026.
Recall number 26V376000 · Recall details
Power train: shift linkage/cable/rod
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.
Recall number 22V413000 · Recall details
Power train: automatic transmission: lever and linkage: floor shift
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
- Risk
- If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Recall number 19V362000 · Recall details
Power train: automatic transmission: lever and linkage: floor shift
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
- Risk
- If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Recall number 18V471000 · Recall details
Power train: manual transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
- Risk
- A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S07.
Recall number 18V169000 · Recall details
Questions about the 2013 Ford Fusion transmission failure
Is complete transmission failure a common problem on the 2013 Ford Fusion?
17 of 1,793 owner complaints about the 2013 Ford Fusion (1%) mention complete transmission failure. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2013 Ford Fusion?
There are 5 recalls and 31 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford Fusion
Power steering loss 174Door locks 171Overheating 168Stalling 143Check engine light 113Fire or smoke 88Loss of power 77Engine failure 58Jerking 45Steering lock-up 38Airbag light 36Won't shift 33Seat belt 29Won't start 29No deployment 26ABS 22Hesitation 22Backup camera 17Fuel pump 17Headlights 17Misfire 16Harsh shifting 15Wipers 15Slipping 13Shudder 12Brake failure 11Adaptive cruise 10Fuel gauge 10Fuel leak 10Grinding brakes 9Fuel smell 9Screen failure 7Warning lights 7Ball joint 6Battery drain 6Knocking 5Key fob 5Lane assist 5Water leak 5
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