2020 Ford Fusion: complete transmission failure

Filed Jul 7, 2026 · Transmission · FL

A failed transmission cooling line caused the transmission fluid to leak. At no point did the vehicle display a check engine light, transmission warning, or any other indication that there was a problem. According to the Ford dealership, the transmission fluid had been leaking for some time. Because the transmission pan is wrapped in a fabric-like insulating material, the leaking fluid was absorbed rather than dripping onto the ground, making the leak virtually impossible for an owner to detect during normal use. The dealership also advised that this condition could have created a potential fire hazard within the engine compartment. The vehicle has only approximately 40,000 miles, making this type of catastrophic transmission failure especially concerning for a relatively low-mileage vehicle. The first and only symptom occurred when I started the vehicle one day. It hesitated, struggled to shift out of first gear, and drove abnormally. I immediately drove it to the Ford dealership, where it was diagnosed with a complete transmission failure. The vehicle is currently at the dealership, and I have been presented with an estimated repair cost of approximately $12,000. My primary concern is that there was absolutely no warning before this major failure. No warning lights, no diagnostic alerts, and no indication that a significant transmission fluid leak or internal transmission damage was occurring. A safety-critical failure of this magnitude should provide drivers with some form of warning before resulting in complete transmission failure.

Filed Mar 26, 2026 · Transmission · MI

Automatic transmission failed No warning No smells no shaking no jerking no light on dash board until it went out that's when it jerk and still no check engine light just a wrench that popped up once

Filed Oct 21, 2025 · Transmission · GA

VIN: [XXX] Issue Category: Powertrain / Flex Plate / Transmission Failure Dealerships Involved: Freeway Ford – Bloomington, MN J.C. Lewis Ford – Savannah, GA Summary: I am requesting reimbursement from Ford Motor Company for repeated flex plate repairs and a resulting transmission failure on my 2020 Ford Fusion. The vehicle has had five flex plate replacements — three at Freeway Ford in Bloomington, MN, and two at J.C. Lewis Ford in Savannah, GA. Despite all repairs being performed by Ford dealerships, the issue persisted, and the transmission ultimately failed. I was required to pay for a new transmission out of pocket, even though the repeated flex plate failures clearly caused the damage. Ford has a Customer Satisfaction Program (CSP 22N12) addressing flex plate issues on this model, but I received no reimbursement or coverage. I contacted Ford via email to [email protected] with documentation but received no response. I have copies of all invoices, repair orders, and service notes from both dealerships to support my claim. I am requesting full reimbursement of all related costs under goodwill or warranty consideration, as this is a known manufacturer-related defect that led to a major drivetrain failure. Total $3,103.93 Requested Resolution: Reimbursement for all flex plate repair costs and the transmission replacement due to defective parts covered under CSP 22N12. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 22, 2025 · Engine · OH

My 2020 Ford Fusion has had multiple transmission failures and has now had a third transmission installed. The newest issue with with the engine design that Ford is aware of but is not covered by extended warranty. The engine block is cracked due overheating caused by coolant intrustion and flexplate problems. Each time these incidents were identified and examined by Ricart Ford in Columbus, OH. The car was also purchased by the same dealer in January of 2024. The check engine light along with the temperature light were triggured by the engine issue on [XXX] I immediately contacted Protective(My warranty company) and requested that the car be transported to Ricart. I also contacted the service deparment at Ricart and explained the issue. There was plenty of coolant in the resevoir but the coolant leaked into the cylinders and caused the car to overheat. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

Filed Sep 19, 2024 · Transmission · IL

On [XXX] I backed my 2020 Ford Fusion out of my driveway. I stopped and tried to shift from reverse to drive and the transmission locked up in Park, the engine died and the parking brake was engaged. I was sitting across the street with no way to move the car. I had the car towed to a Ford dealer and they replaced the transmission cable bushing and cover. These parts are the same as those used in Fords recall 22S43. Ford continued to use inferior parts on cars built after the dates mentioned in the recall. This is a safety issue as it could happen at any time. Thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)