2010 Ford Fusion: complete transmission failure

Filed Jul 19, 2023 · Engine, Transmission · WA

I have a 2010 Ford Fusion Hybrid that has approximately 90k miles. The car started randomly shutting off while driving. No combustion engine, no electric motor propelling the car. Suddenly shutting off while driving is incredibly unsafe. I took it to a Ford dealer and after much communication with Ford HQ, it was determined that the transmission control module was bad. This component is buried inside the hybrid cvt transmission, and as such cannot be repaired. The entire transmission needs to be replaced. After contacting about 10 large transmission shops in the region I found out that none of them can do the work. Ford has made the unit so that the information in the unit can only be copied and written with Ford software. It is impossible for a repair shop to install a used unit. The only way to repair the car is with a new transmission from Ford that I was quoted $14,000 for. This is a scam against the consumer. A decent running car is reduced to scrap value over a single component that only the dealer can repair at an exorbitant price. This is inherently unsafe and a total consumer scam.

Filed Jun 8, 2023 · Transmission · 40,000 miles · NH

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the vehicle jerked and lunged forward. The contact then stated that while the accelerator pedal was depressed, the vehicle started losing motive power and decelerated. No warning lights were illuminated. Additionally, the contact stated that the vehicle was taken to a transmission specialist where the transmission was rebuilt and replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to a transmission specialist where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 40,000.

Filed Apr 19, 2022 · Transmission · 75,000 miles · PA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was a loud knocking sound coming from the vehicle, and the vehicle stalled. The transmission warning light was illuminated. The contact stated that a mechanic went to the residence and diagnosed the vehicle with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 75,000. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE VALUE OF THE VEHICLE OR BE REIMBURSED WITH A VEHICLE OF EQUAL VALUE.

Filed Jun 18, 2018 · Transmission · TX

My car has a problem hanging up when you accelerate. This is my second transmission. First one went out at 41,000 and I had to get a new one. The car has a total of 109,000 on it and I think this transmission is going out. It hangs up when you accelerate so I have to be careful about how I accelerate .so that the gears will change. It is an automatic transmission. It has been slipping for at least the past 10,000 miles, I am worried that it will go out again. The last transmission went out in heavy traffic in dallas texas. We almost died in that incident. The car wouldn't go and stopped in the middle of the intersection. I am worried that the same thing will happen with this transmission. This problem started last year in early part of 2017 and is ongoing

Filed Mar 27, 2018 · Transmission · 58,328 miles · OR

Transmission failure due to inside bushing wearing out and damaging axle at 58,328 miles last week. We purchased this car new in 2010 and have taken good care of it. Check engine light went on. Last week and our mechanic discovered the damage during a routine oil change/maintenance check up. Transmission and axle have to be replaced at $4300. Ford company seems to be "aware" of this problem and nothing has been done. Should be a recall and fall under the lemon law due to the number of complaints of transmission failure in the fusions and this is dangerous and expensive, to say the least. We are not the only ones to have this problem. Not happy with ford motor company. Doesn't fall under warranty even though we have less than 60,000 miles on it because we have had it longer than five years. Also local ford dealership charges $100 just to do a check engine light test. The independent mechanics in town charge nothing.

Filed Jul 27, 2016 · Transmission · 111,856 miles · OH

My 2010 ford fusion started expierencing transmission problems while at a traffic light last week. The car suddenly went into neutral while the gear shift was in the drive position. After pushing the gas pedal to the floor for several seconds the car slamed into gear. I took it immediately for repair. There have been no issues with this transmission proir to this event. The car has exactly 111,856 miles on it to date. The ford dealership did an update on the powertrain control module and transmission control module. This did not fix the problem. Upon further inspection, the car was found to need a complete transmission replacement. I did some research and found hundreds of complaints online about ford fusions having transmission issues. I contacted ford so that they could document yet another complaint about one of their fusions having transmission failure, and asked that there be a recall issued. They said they had no intention of issuing a recall. So I am asking the federal safety agency to put some pressure on them to seriously consider issuing a recall before someone gets injured due to a tranmssion failure on the road.

Filed Jan 21, 2016 · Transmission · 123,000 miles · MI

Tl* the contact owns a 2010 ford fusion. While driving 25 MPH, the transmission failed to shift into second gear and the engine reduced power and check engine warning lights illuminated. The contact mentioned that the vehicle was recently repaired under the federal safety agency campaign number: 15v793000 (fuel system, gasoline). The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 123,000.

Filed Oct 5, 2015 · Transmission · 90,000 miles · GA

This is the second occasion in 2 years that I am having to have the transmission replaced in my car due to leaving axle seals that continue to leak transmission fluid after replacement. The car has a hard shift between 1st and 2nd gear as well as 2nd to 3rd. I have had the seals replaced three times. The cv joints have been replaced and the transmission was replaced in 2014. It is now 2015 and I am having the same issue I had last year with the same cost associated with the repairs. I am currently waiting on approvals from my extended warranty company to complete the needed repairs. This is also my 2nd complaint for this issue with

Filed Sep 24, 2015 · Transmission · 12,000 miles · WV

Initially took vehicle to dealer for transmission rough shifting. Tech was unable to find cause and trouble report was left "open" since we wouldn't sign as satisfactorily completed. Second incident was identical to first. Years passed by as we learned to live with the rough shifting. More recently, on interstate highway, car lost power, would only accelerate to 50mph with RPM at 6,000. Ford scanned, concluded transmission needs repaired soon. Last evening, my wife was returning from work, the fusion quickly decelerated to 15-20 MPH on open highway. A semi nearly struck her car from behind due to this quick change of speeds, which nearly caused several other collisions. Local auto parts stated code causing engine light to illuminate is 'throttle body' problems, a code (warranty) 'missed' by the ford dealership. This car has lived an easy life, only 59k miles, very conservative driver and driven on level, paved, mostly interstate highways. The car was properly maintained and bought new from the lot. Please help us, and the public who prefer to purchase american-made autos, to insure that the 'power down' mode of this transmission is addressed, and is a high priority item. Additionally, please reconsider a recall on these transmissions. It is a very costly repair, and a very significant one to our modest income. A transmission failure at 59k miles is unacceptable.

Filed Jun 15, 2015 · Steering, Transmission · 117,000 miles · MI

Advance steering service light came on, once I stopped and restarted the car had no power steering. I let the car die and let it reset itself (battery disconnected) and put it back together still no steering went to a shop they saw 2 codes one was to due with the electronic steering the other was transmission failure due to the the steering code issue.

Filed Mar 26, 2015 · Suspension · 106,862 miles · PA

Tl* the contact owns a 2010 ford fusion. The contact stated while driving approximately 55 MPH over a bump, the transmission failed. The vehicle was towed to the dealer where the joint and stub assembly, the axle bushing, and the seal kit were replaced. Two weeks later after the repairs, the failure recurred. The vehicle was taken back to the dealer where they replaced the joint and stub assembly, axle bushing and seal kit for the second time. The manufacturer was notified of the failure. The approximate failure mileage was 106,862.

Filed Jan 29, 2015 · Steering, Transmission · 109,000 miles · NE

1. The power steering went bad in dec. 2014/ cost $1600 to fix. Done at crossroads ford in kearney ne. 2. Less than 1 month later in jan. 2015, the transmission started leaking fluid and had other issues with shifting. Looks like now I'll have to put in a new transmission. 2010 ford fusion se with 109,000 miles.