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2010 Ford Fusion: harsh or hard shifting

51 of the 5,131 complaints about the 2010 Ford Fusion describe harsh or hard shifting.

owner complaints
51
of this car's complaints
1%
typical repair cost reported
$525
typical mileage
39,000
recalls
1
Is there a fix? There is 1 recall and 12 service bulletins for this area of the car. See below

Harsh or hard shifting by model year

What owners say

Filed May 5, 2023 · Brakes · 127,000 miles · NY

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the ABS and advance-trac warning lights intermittently illuminated. The contact also stated that a clunking noise was heard coming from underneath the vehicle. The contact related the failures to the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the VIN was not included. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 127,000.

Filed Aug 15, 2019 · Transmission · 230,000 miles · AZ

Over the past 6 months my ford fusion's transmission has slowly begun to lose its shifting abilities. It first started with sluggish and jerky movement when put into drive and the gas pedal was pressed. Then it started slipping and jerking while driving down the road. There was no specific speed that it needed to be going. It increased to an extremely high rev before making a loud bang and hard shift into gear. As of yesterday, while driving down the highway, it slipped out of gear as I was slowing to a stop then wouldn't reengage 2nd or 3rd gear. I limped it down the road to the nearest exit into a parking lot where I stopped in a parking spot. I turned the vehicle off and let it sit for a while before turning it back on. When I attempted to back out, reverse would not engage. I pushed it out of the spot and was able to get it into drive, then a quarter mile down the road all drive gears went out. I was able to coast it into another parking lot where I shut it off and let it sit for about 15 min to cool and tried again. Nothing. I lost all gears in the car. I had to have it towed to my house, since taking it to a mechanic would just lead to them informing me of the same thing that all other complaints and forums have stated online about this issue. A transmission change for a minimum of $2500 and there's no recall on a very well documented and serious issue regarding ford transmissions.

Filed Nov 23, 2016 · Transmission · 86,000 miles · IA

Hard & rough shifting from 1-2 during startup and driving. Transmission jolts vehicle forward or feels like the vehicle is going to stall mid-intersection or while getting on the highway.

Filed Jan 9, 2016 · Transmission · 76,000 miles · NY

Delayed shifting, engine revs with little pressure on gas pedal and car lurches forward violently.

Filed Oct 5, 2015 · Transmission · 90,000 miles · GA

This is the second occasion in 2 years that I am having to have the transmission replaced in my car due to leaving axle seals that continue to leak transmission fluid after replacement. The car has a hard shift between 1st and 2nd gear as well as 2nd to 3rd. I have had the seals replaced three times. The cv joints have been replaced and the transmission was replaced in 2014. It is now 2015 and I am having the same issue I had last year with the same cost associated with the repairs. I am currently waiting on approvals from my extended warranty company to complete the needed repairs. This is also my 2nd complaint for this issue with

Filed Sep 24, 2015 · Transmission · 12,000 miles · WV

Initially took vehicle to dealer for transmission rough shifting. Tech was unable to find cause and trouble report was left "open" since we wouldn't sign as satisfactorily completed. Second incident was identical to first. Years passed by as we learned to live with the rough shifting. More recently, on interstate highway, car lost power, would only accelerate to 50mph with RPM at 6,000. Ford scanned, concluded transmission needs repaired soon. Last evening, my wife was returning from work, the fusion quickly decelerated to 15-20 MPH on open highway. A semi nearly struck her car from behind due to this quick change of speeds, which nearly caused several other collisions. Local auto parts stated code causing engine light to illuminate is 'throttle body' problems, a code (warranty) 'missed' by the ford dealership. This car has lived an easy life, only 59k miles, very conservative driver and driven on level, paved, mostly interstate highways. The car was properly maintained and bought new from the lot. Please help us, and the public who prefer to purchase american-made autos, to insure that the 'power down' mode of this transmission is addressed, and is a high priority item. Additionally, please reconsider a recall on these transmissions. It is a very costly repair, and a very significant one to our modest income. A transmission failure at 59k miles is unacceptable.

Filed May 18, 2015 · Engine, Transmission · 83,000 miles · OH

I was driving down the highway at approximately 65mph and came up behind a truck doing about 50mph. I changed lanes and went to pass the truck. As I passed the truck my car accelerated slowly and seemed to not switch gears at the right time, causing a hard shift and a "chug" feel. I passed the truck and slowed down to 60mph and as the car shifted again, it caused another hard shift and "chug" feel. This seems to be a common issue with ford fusions. Mine didn't start happening until after the PCM update recall that was done on 2/26/15. I took it into ford after it happened the first time and they told me that since there is no wrench on the dash and no check engine light with a code, they can't find anything wrong and cannot replicate the problem I described to them. This is ridiculous that many cars have an issue but it looks like since there is no one that has been significantly injured or killed in an accident due to it, that it isn't being fixed. Please recall this and fix it before someone loses their life from this.

Filed Sep 24, 2014 · Engine · 47,211 miles · NC

Wife called me at 6.15 am on her way to work and advised the car stalled in the middle of the road wrench light, service light illuminated. She was able to restart car and continue driving. The next 3 minutes the car stalled again with just the wrench light illuminated. I told her not to drive the car and to see if it would start to get to a safe place. She was able to move the vehicle to a safe place. I will now bring this vehicle to a dealer. The transmission is also jerking, clunking and not shifting properly. There is certainly a transmission and engine problem with this vehicle. Please continue to investigate, recall or have ford fix the issue at no charge to the consumer. Thanks you

Filed Apr 3, 2014 · Transmission · 62,500 miles · PA

Hard shifting and gear slipping due to fluid leak.

Filed Feb 28, 2014 · Engine, Transmission · 80,000 miles · KY

Went to pull onto interstate and when tried to accelerate the vehicle wouldn't speed up. Also the engine RPM's would accelerate and cause hard shifts which has progressively gotten worse, the vehicle doesn't want to start when the fuel level gets low enough to turn the low fuel light on either. All of the above problems have gotten worse over the past month.

Filed Dec 1, 2013 · Suspension, Transmission · 49,580 miles · CA

I own a 2010 ford fusion se. Six weeks prior to november 13, 2013, the vehicle would sporadically shake or sometimes jerk! On the evening of november 13th, I was driving a short distance from home in the dark. I came to complete stop at a very busy intersection and the vehicle began to shake violently three times and then the engine stalled! I was stuck at a right turn lane with no place to pull over or to let any cars go by! In fact many drivers behind me were very impatient honking their horns and squeezing by around the corner! As I was panicking I noticed the battery and oil light on and did not noticed any other idiot lights on. I pressed on the accelerator and could not move, I noticed I could put the car in gear and luckily I was able to start the vehicle! I was able drive around the corner into the gas station, and all of a sudden the vehicle's transmission jerked and made a loud "clunk" noise while accelerating lightly, the vehicle "surged" thru the gas station, finding myself at a fast speed I had to slam on the brakes! That evening I went onto the internet and saw hundreds of complaints on the "electronic throttle body!" all of these customers had the same experience or very similar to mine! I was very scared to drive the car twenty miles to a local dealership. Fortunately the vehicle made it there without stalling. The technicians ran a test on the "electronic throttle body"and to my surprise the vehicle passed with flying colors. Also one of the technicians took the car home to see if it would happen again so the extended warranty would cover this expense with a rental car! For the safety of myself and others the "electronic throttle body" was replaced at my expense of $430.00. I knew the problem would not disappear or go away or improve and nobody's life is worth a few hundred dollars!

Filed Nov 27, 2013 · Acceleration, Engine · 41,590 miles · GA

Driver was driving vehicle home from work when the acceleration stopped working while she was driving. Driver stated that she heard a clunking noise when the acceleration stopped working that sounded almost like the vehicle was running out of gas, only the tank was full at the time. Vehicle was towed to ford dealership where it was determined that the throttle body had failed.

Service bulletins that may apply

Related recalls

Power train: automatic transmissionReported May 24, 2010 · 19 vehicles affected
What is wrong
Ford is recalling certain model year 2010 fusion, milan, and escape vehicles manufactured from february 27, through march 26, 2010. The park rod guide retention pin may not have been properly installed which fails to conform to the requirement of federal motor vehicle safety standard no. 114, "theft protection and rollaway prevention".
Risk
A vehicle parked without an engaged park pawl and without an applied parking brake may have unintended movement which may cause a crash.
Remedy
Ford will notify owners and dealers will repair the vehicles free of charge. The safety recall began on may 28, 2010. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332 and for the hearing impaired call 1‑800‑232‑5952 (tdd). Representatives are available monday through friday: 8:00am - 5:00pm.

Recall number 10V222000 · Recall details

Questions about the 2010 Ford Fusion harsh shifting

Is harsh or hard shifting a common problem on the 2010 Ford Fusion?

51 of 5,131 owner complaints about the 2010 Ford Fusion (1%) mention harsh or hard shifting. The model year with the most reports is 2010.

How much does it cost to fix harsh or hard shifting on the 2010 Ford Fusion?

Owners who mentioned a price put the repair at about $525 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2010 Ford Fusion?

There is 1 recall and 12 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2010 Ford Fusion

Power steering loss 932Loss of power 605Stalling 495Check engine light 369ABS 271Jerking 255Steering lock-up 170Brake failure 128Engine failure 121Door locks 83Slipping 65Won't shift 57Hesitation 55Misfire 51Adaptive cruise 49Shudder 49Transmission failure 45Fuel leak 39Sudden acceleration 39No deployment 32Fuel smell 30Spongy pedal 30Warning lights 30Won't start 27Airbag light 26Grinding brakes 26Pulling 22Ball joint 20Fire or smoke 16Headlights 15Tire blowout 11Steering noise 8Battery drain 7Premature wear 7Knocking 6Fuel pump 5Windshield crack 5Wipers 5

All model years of the Ford Fusion

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