2010 Ford Fusion: windshield cracks

Filed Aug 14, 2015 · 51,000 miles · PA

Vehicle was just parked in the driveway and as I exited the car I noticed something odd across the top of the windshield. It was yellowish in color and appeared to have a dripping bubble look to it. Contacted my ford dealership and ford motor co., to see about having this obviously defective,unsafe windshield replaced. Apparently, it's not their problem. Spoke with reputable windshield installers and they stated that the windshield is separating and will be a safety issue when this separation continues to worsen, especially with winter just around the corner. The windshield will splinter and crack, weaken and eventually break. According to the gentleman I spoke with he stated that he has had numerous ford fusions coming in all the time for windshield replacement due to this separation problem. I drive this car with other passengers and my grandchild. I consider this to be a huge safety issue factor. I'm now forced to install a new windshield, because ford motor company does not feel this is their problem and will only put an offer on the table if you play by their rules! Where is the righteousness and safety concern with this windshield problem. Folks if you own a fusion check the top of your windshield and make sure it's not separating and becoming a safety issue.

Filed Mar 5, 2013 · Acceleration, Electrical · 40,115 miles · NC

While going 70 MPH on the highway I experienced the same issues. My car stalled out shut off the cruise control and started shaking uncontrollable. I shut off the car and waited about five minutes and started it back up drove maybe another ten miles and it started again. On the following day I took it to the dealership where I purchased it from and they made it seem as if I had no ideal of what I was talking about. Once they realized I knew that it was the throttle body assembly that was the problem I was told that this was not a part that was covered under warranty so I would have to pay for it out of pocket. I took the time to talk to several reps at ford and I was told that if the mechanic did not think it was defective then there was nothing they could do. I talked to the mechanic at the dealership and they told me that it just stopped working. So I ended up paying $479.05 for a new throttle body assembly and having to be without my car for a total of four day. Only to get it back with a cracked windshield, but that is a different issue.

Filed Jul 7, 2011 · Visibility · 1,500 miles · CO

Tl* the contact owns a 2010 ford fusion. The contact stated the windshield cracked fourteen inches from the passenger side. The windshield was installed and repaired by a glass company. The contact was responsible for paying $800 to repair the vehicle. A year later, the windshield cracked again in the same place. The vehicle was taken to the dealer who stated there were no recalls and offered no assistance. The manufacturer was not contacted. The failure mileage was 1,500.

Filed Aug 17, 2010 · Visibility · 1,600 miles · FL

Cracked windshield.

Filed Apr 30, 2009 · Visibility · 1,300 miles · VA

Tl*the contact owns a 2010 ford fusion sport. The contact stated that the windshield contained a stress crack due to the heat. The vehicle was purchased on april 13, 2009. The vehicle is currently at the dealer being repaired at the cost of $300, which is half of the repair bill. The manufacturer stated that the vehicle was not covered under warranty; therefore, he has to pay for half of the repair. The failure mileage was 1,300. Updated 05/13/09 *bf the service department concluded that a rock hit the windshield and the hot weather caused the crack to expand. The consumer believed the windshield was defective. Updated 05/13/09.