2010 Ford Fusion: airbags did not deploy in a crash

Filed Jul 15, 2025 · Steering · 189,000 miles · NC · crash · 1 injury

The contact owned a 2010 Ford Fusion. The contact stated that while her son was driving 35 MPH, the steering wheel locked, became difficult to maneuver, causing the contact son vehicle to encounter a tree. No warning light was illuminated. The air bag did not deploy. The contacts son called 911 after the failure. The contact son sustained injuries to the chest, face, back of his neck, and his knees. A police report was filed. Medical attention was required. The vehicle was towed to Larry Campbell's Towing Garage. The insurance company deemed the vehicle a total loss. The vehicle's steering wheel was repaired once. The manufacturer was notified of the failure and closed contact case due to not being able to obtain the vehicle to remove a part of the vehicle. The failure mileage was 189,000.

Filed Jan 22, 2024 · Brakes · 186,071 miles · MS · crash

The contact owns a 2010 Ford Fusion. The contact stated his Godson was driving the vehicle 20 mph when he proceeded to apply the brake pedal, however, the brakes did not engage The vehicle crashed into a wall coming to a complete stop. The brake warning light illuminated after the impact, but the air bags did not deploy. There were no injuries and no police report was filed. The vehicle was towed to the dealer to be diagnosed. No diagnosis was made, however, the hydraulic control unit was evaluated and the brakes were bleed, no parts were replaced. The contact stated the vehicle was not included in the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulics). The manufacturer was made aware of the failure and referred the contact to the federal safety agency. The approximate failure mileage was 186,071.Â

Filed Dec 27, 2022 · Airbags · MN · crash

Airbags did not deploy in a head-on collision that resulted in a total loss of my vehicle. My safety was put in danger as I did not have protection from hitting the steering wheel, driver's side door, or center console.

Filed Apr 6, 2022 · Brakes · 250,000 miles · TN · crash · 1 injury

The contact owns a 2010 Ford Fusion. While attempting to park his vehicle, the brake pedal depressed to the floorboard and failed to stop as needed. The ABS warning light had remained illuminated on the instrument panel for years prior to the failure. As a result of the failure, the contact hit a steel door which damaged both the door and the front end of his vehicle. The air bags did not deploy upon impact. The contact experienced pain to his lower back but did not seek medical attention. Police were called to the scene and a police report was filed. The contact was able to drive away from the scene but continued to experience brake failure. He would also have to use his emergency brake to stop the vehicle as the ABS warning light continued to illuminate on the instrument panel. The contact took the vehicle to an independent mechanic where he was informed that a defective brake module caused the failure. The dealer was notified of the failure and informed him that his vehicle was not included in the federal safety agency Campaign Number: 19V904000(Service Brakes, Hydraulic). The manufacturer was also notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 250,000.

Filed Nov 19, 2021 · Airbags · 40 miles · UT · crash · 1 injury

The contact owns a 2010 Ford Fusion. The contacts daughter stated while driving at approximately 40 mph when the vehicle was struck from behind which resulted in none of the air bags inflating with the exception of the driver-side airbag which only partially inflated. The contact stated no warning lights were illuminated. The contact's daughter sustained head and neck injuries and sought medical treatment. A police report was taken and the vehicle was towed to a local police lot. The manufacturer was not informed of the failure. The failure mileage was unavailable. The power steering warning light was illuminated as well as brakes seizing. Airbags did not deployed.

Filed May 28, 2021 · Airbags · IL · crash · 1 injury

I purchased this vehicle March 24th and was not aware of the airbag recall that would be issued the next day. I called the Ford dealer in Bloomington, IL in regards to the recall I was aware of on March 23rd and was told that the recall was on backorder and they had no information about when it would be available. I was not informed of any safety concerns in purchasing or driving the vehicle. On May 16, my daughter was in an accident driving this vehicle. She was hit directly on the driver side. The airbags did not deploy. Her forehead broke the driver side window resulting in cuts to her head, eyelid and concussion. The police officer who responded to the scene said that he was surprised the airbags did not go off in this severe of a crash. My car insurance has determined the vehicle a total loss. Title is being turned over to State Farm.

Filed May 19, 2021 · Brakes · 180,000 miles · PA · crash · 1 injury

The contact owns a 2010 Ford Fusion. The contact stated while driving at 35 mph and attempting to make a left turn, the contact attempted to depress the brake pedal however, the vehicle failed to respond. The contact stated that the vehicle went over a curb and into a grass field where the vehicle struck a tree which caused damage to the front undercarriage. There was no warning light illuminated. The air bags failed to deploy. There was no medical treatment at the scene however, the contact went to see a doctor the next day for neck and lower back pain. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed nor repaired. The contact was concerned that the failure was related to the recent recall repair that was performed on the vehicle under the federal safety agency Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was 180,000.

Filed Feb 9, 2021 · Brakes · TX · crash

Tl* the contact owned a 2010 ford fusion. The contact stated that while driving at 40 MPH in traffic, the contact attempted to merge into a continuing lane but her brakes failed to operate as needed without warning. The contact crashed into a police officer due to the brake failure. The air bags did not deploy. A police report was filed. The contact did not receive medical attention. The contact linked her failure to the federal safety agency campaign number: 19v904000 (service brakes, hydraulic); however her vehicle was not included in the recall. The vehicle was towed from the scene and was deemed totaled. The manufacturer nor the dealer have been notified of the failure. The failure mileage was unknown.

Filed Dec 23, 2020 · Acceleration, Airbags · 182,000 miles · OR · crash

On december 1st I was driving my ford fusion 2 the actual ford dealership to get a look at their field service action that they had posted on my ford app. While on my way I was stopped at a light on columbia drive in portland oregon and I had thought my foot slipped off the brake initially but actually would happen if my car had accelerated and to the gentleman in front of me causing a car accident. My insurance company would have nothing to do with it I tried to contact ford the dealership that I normally go to to see if they could repair the front-end of my ford fusion that was demolished and also no airbags went off as I had just got my car out of the shop at ford for a recall on the airbags my fiance was with me so there was definitely cause for concern fortunately nobody was hurt but like I said my car was demolished on the right passenger side front end I couldn't figure out why my car accelerating on its own so looking into it the explanation that I came up with was definitely the electronic throttle body motor and all I want is my car returned back to its prior condition I have no other vehicle I don't know who to contact I did contact ford and was referred to a bigger ford company if someone could help that would be amazing I'd appreciate it... Also no warnings or sensors went off in my vehicle I do have the sel package and once again no airbags were deployed and for the amount of damage that was done I was very surprised

Filed Oct 17, 2020 · Body, Engine · 115,000 miles · CO · crash

While driving on the highway the left driver side front end of the ford fusion hit the right rear/side of another car on the highway after being cut off by another car weaving in & out of traffic at a high speed. The ford fusion was designated "totaled" by the body shop and insurance adjuster due to the extensive damage. The airbags never deployed. The airbags on this ford fusion were part of the airbag recall and were replaced by the ford dealership within the last 2 years so they should have been in good working order but they never deployed. Very concerning.

Filed Aug 17, 2020 · Brakes · 215,000 miles · MS · crash · 1 injury

Tl* the contact owns a 2010 ford fusion. The contact stated that he had received a recall notice for the federal safety agency recall number:19v904000 (service brakes, hydraulic). The contact called the manufacturer and was informed that the parts were unavailable and that he would receive a second notice once the parts became available. The contact then took the vehicle to farrow-ward ford inc. (1524 city ave n, ripley, ms 38663) where he was given the same information as the manufacturer. The contact stated that while driving at various speeds, the brake pedal would depress to the floor board and the ABS warning light would illuminate on the instrument panel. One day while driving at 45 MPH, the contact attempted to depress his brake pedal as the vehicle in front of him began to make a right turn. The vehicle did not stop despite applying his brake pedal. The contact veered the vehicle off the road, hit a few curbs which caused the vehicle to spin out. The vehicle finally came to a halt after he hit a flower bed. A police report was filed. The air bags did not deploy upon impact. The contact sustained pain to his lower back, both shoulder blades and his neck. The contact did not seek medical attention. The vehicle was towed to an independent mechanic where it remained in their possession. The contact went back to the dealer where he was informed that he could have had the vehicle repaired out of pocket and received a reimbursement through the manufacturer. The contact informed the dealer that he had been informed by both them and the manufacturer that the parts were unavailable. The manufacturer was notified of the failure and informed him to contact his insurance company. The manufacturer offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 215,000. *dt

Filed Aug 3, 2020 · Airbags · 77,000 miles · OH · crash · 1 injury

Tl* the contact owns a 2010 ford focus. The contact stated while her husband was driving at approximately 25 MPH, attempting to make a turn when the contact's husband was involved in a collision on the front driver's side. The contact stated that her husband hit the windshield as the front air bags failed to deploy. The contact stated she was unaware of any warning lights illuminating prior to the crash. A police report was taken. The driver sustained multiple injuries including a broken neck, paralysis, and a stroke. The contact was unaware of injuries in the other vehicle. The vehicle was towed to auto nation ford north canton (5900 whipple avenue north canton, ohio 44720 (330) 238-3206) however, the failure was not diagnosed. The vehicle was then towed by the insurance company to north canton collision (1130 s main st, north canton, oh 44720 phone: (330) 499-5171) for the auto body repairs. The contact mentioned that an air bag recall notice was received from the manufacturer ford after the failure. The manufacturer was not made aware of the failure. The approximate mileage was 77,000. *ln