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2011 Ford Fusion: airbags did not deploy in a crash

17 of the 2,796 complaints about the 2011 Ford Fusion describe airbags did not deploy in a crash.

owner complaints
17
of this car's complaints
1%
typical mileage
112,000
recalls
4
Is there a fix? There are 4 recalls and 2 service bulletins for this area of the car. See below

Airbags did not deploy in a crash by model year

What owners say

Filed Oct 5, 2023 · Acceleration, Brakes · 90,000 miles · MO · crash · 1 injury

The contact owns a 2011 Ford Fusion. The contact stated that while reversing at an undisclosed speed, the vehicle experienced unintended high-speed acceleration and struck a parked vehicle. The brake pedal was depressed but failed to stop the vehicle immediately. The vehicle then crashed into a residence. The air bags did not deploy. The contact suffered injuries to her face, back of the head, and neck; however, medical attention was not received. A police report was filed. The vehicle was towed to the body shop but was not yet deemed totaled by the insurance company. The contact stated that the vehicle had been taken to the dealer twice before the crash; however, the cause of failure was not found and the vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 90,000. Â

Filed Apr 24, 2023 · Airbags, Brakes · 250,000 miles · TX · crash

The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 45-50 MPH, she depressed the brake pedal to stop the vehicle however, the vehicle failed to engage. The ABS warning light illuminated. The contact then stated that she applied pressure to the brake pedal and the pedal went to the floor and failed to stop the vehicle. As a result, the contact swerved around another vehicle however, the contact’s front driver’s side crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 250,000.

Filed Dec 28, 2022 · Airbags · CA · crash · 1 injury

I got a air bag recall on my 2011 Ford Fusion se @ diamond ford Lancaster I had a accident on December 25 2022 and my airbags never deployed

Filed May 20, 2020 · Airbags · 132,064 miles · TX · crash · 1 injury

Air bags did not deploy in 45 MPH front end t-bone crash to the front passenger side of the ford fusion. The 2011 ford fusion was previous repaired for the takata air bag fault but failed to deploy causing my wife nerve damage and additional injures that are still being evaluated. Please investigate the fault as I have seen numerous reports / complaints from others with this same issue / the air bags still not deploying after the fix.. Thank you*dt*jb

Filed Jan 13, 2020 · Steering · 166,000 miles · OH · crash · 1 injury

Tl* the contact owns a 2011 ford fusion. While driving at 20 MPH, the steering wheel jerked to the left. As a result, the vehicle veered off the road and crashed into the curb. The service power steering now and advance track warning messages were displayed. The passenger sustained injuries to the neck and medical attention was provided. There was no police report filed. The air bags did not deploy. The contact called dutro ford-lincoln located at 132 s 5th st, zanesville, oh 43701; phone number (740) 452-6334 but was not diagnosed or repaired. The manufacturer was contacted who referred contact to the federal safety agency. The failure mileage was 166,000.

Filed May 13, 2019 · Airbags, Steering · 125,000 miles · TN · crash

Takata inflators are not working. Last year I got into a front end collision at 25mph and air bags didnt deploy.

Filed Mar 1, 2019 · Airbags · 65,000 miles · MI · crash · 1 injury

I was in a single vehicle accident february 23, 2015 where I slid off an icy back road causing significant front end damage which was repaired at milnes ford in lapeer, mi. Due to the amount of damage the airbags should have deployed but they never did. I now have a bulged disk in my neck and another in my lumbar spine. A later computer scan for a separate issue indicated the airbags did not deploy as they should have. When the original repairs were done, the dealership did not check and never addressed the failure to deploy. The only towing that was done was to get my vehicle out of a ditch.

Filed Nov 15, 2018 · Steering · 72,000 miles · OR · crash

Tl* the contact owns a 2011 ford fusion. While driving 25 MPH, the power steering assist fault indicator illuminated and the steering seized. As a result, the entire passenger side of the vehicle struck a guardrail. The air bag did not deploy. There were no injuries and a police report was not filed. The vehicle was not towed, diagnosed, or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 72,000. *tt manufacturer and they informed the consumer that there is a program currently for the power steering assistance.

Filed Sep 10, 2018 · Airbags · 16,000 miles · GA · crash · 1 injury

Tl* the contact owned a 2011 ford fusion. The contact stated that the vehicle was involved in a front end collision. The air bags did not deploy. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. There was one injury that required medical attention. The contact suffered from severe pain and multiple bruises. The dealer and manufacturer were not notified. The failure mileage was approximately 16,000.

Filed Jan 12, 2017 · Airbags · 70,000 miles · TX · crash

Tl* takata recall. The contact owns a 2011 ford fusion. While the contact's vehicle was idling at a red light, it was rear ended by another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was taken to an independent mechanic and the body damage was repaired. The contact received notification of the federal safety agency campaign number: 16v384000 (air bags). The part needed for the repair was not available. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000. Vin tool confirms parts not available.

Filed Nov 30, 2016 · Airbags · 122,000 miles · KS · crash · 1 injury

Tl* the contact owns a 2011 ford fusion. While driving 40 MPH, the contact crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact suffered a neck sprain, a shoulder contusion, and a head injury that required medical attention. The vehicle was towed. The manufacturer was not notified of the failure. The failure mileage was 122,000.

Filed Nov 5, 2015 · Airbags, Fuel system · 112,000 miles · MO · crash · 1 injury

Tl* the contact owns a 2011 ford fusion. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the preceding vehicle. The air bags failed to deploy. In addition, the fuel safety cut off switch failed to activate. The air bag warning light illuminated. The contact sustained minor bruises that did not require medical attention. A police report was filed. The vehicle was driven from the crash scene and was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 112,000. The VIN was unavailable.

Service bulletins that may apply

Related recalls

Air bags: frontal: driver side: inflator moduleReported March 10, 2021 · 2,602,668 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S12.

Recall number 21V158000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported February 16, 2021 · 1,067 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S05.

Recall number 21V081000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported January 7, 2019 · 782,384 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall 19S01.

Recall number 19V001000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported May 31, 2016 · 1,892,343 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S01.

Recall number 16V384000 · Recall details

Questions about the 2011 Ford Fusion no deployment

Is airbags did not deploy in a crash a common problem on the 2011 Ford Fusion?

17 of 2,796 owner complaints about the 2011 Ford Fusion (1%) mention airbags did not deploy in a crash. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2011 Ford Fusion?

There are 4 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2011 Ford Fusion

Power steering loss 777Loss of power 289Steering lock-up 166Stalling 154Check engine light 135Engine failure 108ABS 98Door locks 79Jerking 70Brake failure 40Ball joint 27Won't shift 25Grinding brakes 24Hesitation 20Won't start 16Airbag light 15Fire or smoke 14Shudder 14Fuel leak 13Harsh shifting 13Sudden acceleration 13Adaptive cruise 12Misfire 11Slipping 11Fuel smell 10Spongy pedal 10Pulling 10Headlights 8Warning lights 7Overheating 6Steering noise 6Transmission failure 6Wipers 6

All model years of the Ford Fusion

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