2011 Ford Fusion: ball joint or control arm failure

Filed Aug 23, 2023 · Steering · NH

I get error (check power steering now) I've replaced tie rods sway bars steering column and I still have message steering is locked

Filed Apr 25, 2023 · Transmission · MI

My vehicle is a 2011 Ford Fusion, with 165,000 miles on it. When leaving my apartment, as soon as I got on the highway and went above 15 mph my car violently started to shake, I immediately pulled over safely and got out to check around and under the car. Got back in and put it back in drive. Started to drive and it once again started to violently shake. I immediately pulled over again and called to have it towed. Once able I tried to get Ford to look at it but they said the next appointment was 2 months out. I had another mechanic look at it and he said the PTU had failed and would need a full removal and installation of the transfer case. With all the work that needed done he said it would be over 4K. I don’t have that kind of money right now because I just had tire rods replace and ball joints so I’m just going to have to wait. Having been without a car has been so difficult. I searched online and found that many drivers of the Ford Fusion as well as other models are experiencing issues with the PTU. Again, I don’t have this money right now so unfortunately I’ll have to have the car sit at my place until I figure out what to do. When I called the Ford dealer, he said he has seen several PTUs go out. It’s just frustrating because I always keep up with maintenance with my vehicle, as well as tires. I don’t race my vehicle or anything so this shouldn’t be happening.

Filed Aug 12, 2022 · Steering · KY

I was sitting in line at a Valvoline Instant Oil Change on Dixie Highway in Louisville, Kentucky. Due to the time waiting, I would turn my car off and restart when the line moved. After my last restart, the power steering no longer worked. I turned it off and restarted. Still no power steering. I went ahead and got the oil changed. Restarted to leave the bay area without power steering. I parked in the lot of the business and called for a wrecker service to tow my car home and had another family member pick me up. I noticed on the internet that this is not an unique problem. My car had 77,951 miles on it when the power steering went out. It happened 12/3/2021. I had the air bag recall worked done on 8/8/2022 and a diagnostic done on the power steering. They reported an internal component failure, along with loose outer tie rods. They said it was the steering gears (in other words, the rack and pinion). Fortunately, I was where I was at when it happened, as I am 82 years old. I could have very had an accident, because of the power steering failure.

Filed Jan 23, 2022 · Brakes, Steering · OH

I have owned car for almost 4 + years I was roughly at 128,000 when I purchase I gave 159,xxx miles on now. In the past 4 years tires replaced 2 times. I keep having issues with tires needing plugged in front. My brakes have been replaced 3 times rotors 2 times plus struts ball joints tie rod u name it repaired suspension system sucks. I’m sick of having same issues repair. I have thousands of dollars front suspension then always have to fix tires stop for air replace. Ridiculous. Everything has gone wrong with the suspension system. Shocks bad ball bearings. The premium aluminum rims eroding away. I think that is what cause tire issues non stop I’m sick of getting air!!! I can’t afford to keep repairing the steering has became awful pulls yes I’ve had alignments it’s all over the place feels loose makes all kinds of banging clunking noises the wheel locked up had smoke rolling out from front driver side. Smelled terrible car shaking all over around 45 mph . I have more in the front than car is worth transmission jumps all over or jerks hard into drive or reverse I had look at and repaired once all ready Door handles in side don’t work!! Check engine light always on the cap less fuel area is junk the ring came off. When pumping gas it doesn’t stop it now. So gas is usually on ground running down car side Headlight are always getting loose knocking out my headlights. for only have 30,000 from buying it I have spent as much buying the car the equals the cars repairs almost. Chunks of paint in front falls off below grille brakes/steering have defaulted and I have slid across intersection in winter I could have been seriously injured and of course another tire issue today I want my money back and the repair money!!! Paid 7,000 put $ into all the time invested roughly 12,000 all together for same [XXX] issues. Car value 3,000 Wtf. Make it right FORD!!!! Yr cars are junk on certain models recalls never knew they better be getting fix for free. INFORMATION Redacted PURSUANT TO THE FREEDOM

Filed Jul 1, 2020 · Steering · 122,145 miles · CO

2011 ford fusions were recalled in 2015 for sudden loss of power steering. My 2011 ford fusion was not included in the recall, but should have been because last winter I suddenly lost power steering while in motion, turning in a parking lot. Fortunately I wasn't going fast at the time, and I was able to safely stop. The auto shop used "tsb 11-11-03" that was published on nov 3, 2011, which indicates the ford motor company knew about high friction issues in some control arms that can cause the power steering to fail. The auto shop followed the service procedure specified in tsb 11-11-03 and replaced both control arms, which fixed the problem. Since the known service procedure fixed the known problem with the power steering, I presume my 2011 ford fusion should have been included in the recall from 2015, and perhaps other excluded 2011 ford fusions could be in jeopardy of their power steering suddenly failing, considering mine didn't fail until november of 2019.

Filed Mar 19, 2020 · Steering · 100,000 miles · IN

While driving approx 25 to 35mph my service power steering and service advancetrac light came on at the same time, after turning the ignition off then back on then the car no longer had power steering and showed service power steering now and service advancetrac dealership replaced rack and pinion control arms, and checked all electrical connections and cannot find the problem

Filed Mar 3, 2020 · Steering, Suspension · 98,947 miles · MD

Tl* the contact owns a 2011 ford fusion. The contact stated that the rack and pinion steering was replaced by the dealer sheehy ford of marlow heights (5000 auth rd, marlow heights, md 20746 (301) 298-0793) on 11/15/19. The vehicle had been hard to steer in making turns. After the repair the tie rods also malfunctioned. The contact suspects the repair on the rack and pinion steering caused the new issue with the tie rods. The manufacturer was notified and a case was opened as well as the contact was referred to the federal safety agency. The failure mileage was 98,947. *bf

Filed Nov 26, 2019 · 80,000 miles · MO

2011 ford fusion owner: possible weld issues on the lower control arms causing the noise concerns and require repair for the lower control arms from manufacturer. It may be the jounce bumper rubbing against dry strut plate causing an abrasion noise from the strut area - big assumption here. Noise happens in warmer months over 50 degrees and gets quiet on colder days. It also get quieter driving over 60 MPH. Whatever it is, the swollen parts are extremely noisy, extremely, and concerning. From research, this issue maybe happening to 2006-2015 ford fusion vehicles. A few hundred fusion owners have complained here about this same issue: https://repairpal.com/squeaks-and-creaks-over-bumps-and-turning-235. It is costing hundreds of dollars for owners to attempt a fix with no results. I am writing as I would like results after owning my car 2 years with this horrible condition taking place. This is worth a recall. Thank you.

Filed Nov 12, 2019 · Driver assistance, Steering · 117,158 miles · FL

Two issues: while driving error message maintenance power steering now came on. Automatic steering went. Twice again after the mechanic reset it. Extremely difficult to turn. Could be extremely dangerous. I took the car to the local dealer, (walker ford, clearwater, fl) and although there is a recall it doesn't apply to my vehicle. Very expensive to fix, in the $2000 range. The other problem which is the first reason we went to the mechanic. The front end has been making noises, creaking and crunching when making turns or cold. That issue needs control arm replaced which is connected to the subframe very costly. I have seen both these issued addressed in numerous complaints online. Front suspension control arm problem of the 2012 ford fusion 2 failure date: 03/02/2019 this below is what happened in detail. The low tire pressure light came on inside the dash as I was driving so I drove about to get air. After I put air in the tire,started the car and immediately got a warning that power steering needed servicing. Then got another warning that advance track needed servicing. All happened at the same time and the power steering was completely gone out. Controlling rack needs replacing. 2000 the service dept said the gear inside the power steering rack has gone bad and the control arms it sits on has worn out the gear therefore needing front lower control arms costing $1500

Filed Mar 26, 2019 · Suspension · 60,000 miles · TX

When driving at low speeds, vehicle creaks consistently. Have been told by ford the front control arms need to be replaced. Has been an issue since 60,000 miles. Unacceptable to be quoted over $1000 to fix all control arms on a car with that many miles. Common problem in this model. We have replaced the worst control arms as they have gone bad, but still need to repair the remainder. Vehicle now has 125,xxx miles

Filed Feb 14, 2019 · Steering, Suspension · 120,000 miles · CA

Tl* the contact owns a 2011 ford fusion. While driving 45 MPH, the steering wheel failed to operate intermittently. The contact pulled over and restarted the vehicle. The steering returned to normal and the contact was able to drive home. The contact stated that the vehicle was experiencing the same failure as listed in the federal safety agency campaign number: 15v340000 (steering). Sunnyvale ford (650 east el camino real, sunnyvale, ca 94087, 888‑598‑7525) informed the contact that the front lower control arm needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

Filed Jan 14, 2019 · Steering, Suspension · 160,000 miles · NC

Tl* the contact owns a 2011 ford fusion. While driving 55 MPH, the steering wheel seized and became difficult to turn. The power steering indicator illuminated. The vehicle was taken to precision ford (945 n main st, lillington, nc 27546, (910) 814-2243) where it was diagnosed that the control arm needed to be repaired. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty was expired. The failure mileage was 160,000.