2011 Ford Fusion: won't start

Filed Dec 16, 2019 · Steering · 902,300 miles · FL

Hard to turn the wheel when driving. Didn't start till I was taking a trip.

Filed Mar 21, 2019 · Transmission · 107,000 miles · MD

On, november 10, 2016, I pulled into a parking spot in a shopping plaza. I put my car in park, took my foot off of the break and my car started rolling backwards. I put my foot back on the break and pulled the emergency break and my car stopped. I didn't know what was wrong, so I put the keys in the ignition and tried to start the car and it wouldn't. I called a tow truck, had it towed to a ford dealership where they replaced the sifter cable. I had 84,561 miles on the car at the time. This past weekend, march, 16, 2019, I pulled into a parking spot in the fells point area of baltimore, put my car in park, took my foot off of the break and my car started rolling forward. I pulled the emergency break and the car stopped. I tried to start the car, and it would not start. It is a problem with the shifter cable again. I've only put about 23,000 miles on the car since the last time it was replaced. I am currently waiting to hear from ford to see what they are going to do about it.

Filed Jun 12, 2018 · Body · 71,250 miles · LA

Malfunctioning door latches 2011 ford fusion -- my door handle won't work and I have discovered that the same part is recalled on other models but not on the 2011. This is a safety issue as I have to crawl out my passenger side door.it's sad that ford has recalled other year models of the fusion; however, the 2011 is not in the recall. This needs to be recalled because this is a major safety issue!!!! I sure hope I never get a bind or situation where I need to get out of the car very quickly (car won't start & on fire, etc.) because I will not be able to get out of the car fast enough to be safe because I will not be able to roll down my driver's side window to get out of it. Ford needs to recall this safety issue a.s.a.p!!!! I've attached copies of a previous recall that ford released for the same exact thing (malfunctioning door latch) on the 2013-2014 ford fusion; however, this should include the 2011 ford fusion as well!!!! I've also attached a copy of the same exact complaints of other owners of ford fusion's having the same exact problem as my car!!!! This is a major safety issue as I've previously stated above!!!!

Filed Nov 18, 2016 · Fuel system · 120,000 miles · OH

Nov. 13, 2016 I filled the tank with gas. When I got home the tank was leaking profusely. The next morning I dropped it off to a chain auto shop. They were able to determine there was a leak in the fuel assembly and also reported the vehicle was under recall that I should take to ford dealer. I researched the recall 15s34 that was issued feb 4, 2016 but my particular vehicle had been "closed out". The dealer in michigan looked at the car 24 days after the recall was issued and determined there were no issues. They reprogrammed the PCM on feb 29th. The new patch wasn't released until the 1st quarter (no date). However, 8 months later - the fuel tank is exhibiting symptoms consistent with the recall. I also noticed previously that when I filled up, the car didn't turn over right away. Ford refuses to take care of the fuel tank and reopen the recall on my vehicle. Ford's automated phone system for recall - 15s34 specifically mentions that "the cpv may develop an internal leak which under certain circumstances allow excessive vacuum to build in the fuel tank. Repeated cycles of this condition will eventually cause a crack to develop. The letter from michael berardi also states that "interm repairs for these vehicles ("claims will not close 15s34") why is my car not being taken care of by ford? The local dealer where it was purchased is not willing to help out either.

Filed Oct 21, 2016 · Steering · 50,184 miles · TX

Power steering recall 15s18 was performed on car 08/01/16. Fourteen months after recall, while driving 40-45 MPH on ih-635 in somewhat heavy traffic, I noticed a difference in the car's handling. The advance trac was illuminated in the instrument panel. Attempted to turn it off because I thought I had turned it on by mistake when I turned on the AC. I decided to move over 6 lanes of traffic and exit off the highway. Once on the service road, the steering became difficult to maneuver. Fortunately there was a discount store & warehouse shopping center and upon making two difficult right turns into the parking lot the steering problem proceeded to get worse. Turning into the parking space was extremely difficult. I turned off the engine, did a walk around the car to insure there were no flat tires or debris stuck under the car. I returned to the car to call my husband and turned the key in the ignition to roll down the window, (did not start motor) and the steering wheel was easy to move, not normal but manageable. After a several minutes, I turned on the car and slowly drove approximately 4 miles to reach home on the highway service road (in case it occurred again) until I reached my normal exit. It was without doubt a white knuckled drive home. The car has been sitting in the garage for the last 3 days, I have been using my husband's truck because I'm afraid to drive my car, until I can get it to the dealership to be checked. I'm looking into having it towed or hauling on a car dolly. I do not care to imagine how I or the car might have reacted if traffic was at a normal speed limit or if I had not been able to get off the busy interstate.

Filed May 15, 2016 · Electrical, Engine · CT

Began having problems with this vehicle the second month after purchase. The first incident was steering wheel locked and I could not control the direction of the car. I ended up on the left side of the road off the shoulder before I could stop it. It happened on several occasions. Car dies for no reason. I end up having it towed or restarted by charging battery. The battery always has a full charge. Also I have been shopping and get in the car to start it and it will not start. Door handles would not work from inside. Windows would not open. Had to force window down enough to open from the outside. Had front door handle assemble replaced had transfer case resealed horrible smell, new tires 3 times since it was purchased had rear drive shaft replaced, fuel pump replaced had taken it to ford just recently for what I deemed was computer problems, of course they could not find anything wrong. I was told by my mechanic the last time I had new tires put on the car that I would need new rims soon. The rims are eroding from the inside out. I have several invoices for work that was done and a few more I can't locate at this time. I would like to send them all to you. Purchase car 12/1/12.

Filed Mar 25, 2016 · Fuel system · 65,994 miles · MT

Had been having issues with my 2011 ford fusion since early 2015. Each time I put fuel into the vehicle, the vehicle wouldn't start ' similar to what happens when engine is flooded. Thought it was bad fuel. Ran the fuel tank to nearly empty and refueled. Same issue every time I refuel. Made sure there was nothing blocking the fuel filler cap/flap. Check engine light would go on and off and then stayed on. In sept 2015, took vehicle to a certified mechanic and the error codes (po456 and po104) indicated a problem with the fuel/propulsion system. Replaced purge solenoid. Did not fix the problem. Received recall notice 15s34 in january 2016 related to a defect/safety issue with the fuel system & fuel tank. March 2016 (engine light still on) took vehicle to ford dealer and explained the problems I've been having and provided bill from mechanic and documentation found of other ford owners having the same issues. Dealer inspected vehicle & said everything was fine except that I have a leak in my fuel filler neck which is not part of the recall, but they could replace 'for about $250 or so'. How is it that this not included in the recall? Fuel and fumes leaking from the filler neck are as dangerous as cracks and leaks in the tank. Did some research and this seems to be a common problem that ford has been made aware of. There is no reasonable explanation as to how I would have cracked the fuel filler neck. The car only has approx. 66k miles on it, was bought brand new in 2010, is regularly serviced and has never been misused. Contacted ford and was advised that they would "note" my safety concerns in their case (cas-9098523). The federal safety agency needs to look into this and force ford to take corrective measures.

Filed Sep 27, 2014 · Engine, Steering · 51,000 miles · TX

The first time an alarm that sounded like music began playing. It played for awhile and then the car turned off. I was able to stop the car safely. I restarted it and it would not start. I tried again after a few minutes and the car appeared to work normally. The second time I was on the freeway in the fast lane going 65 MPH. I heard the music/alarm playing again, so I began working my way to the side. Before I got to the side of the road, the car locked down my steering wheel. A warning light came on, that said something like "service advancetrac". Once I got it restarted, it drove normally again. Later that day, I was unable to back out of a parking space because the steering was not working. I took it to the dealer. The dealer stated that the entire power steering system has to be replaced for 2100 dollars. They told me they were not going to address the issue that the car turned off two days earlier because the steering was the current problem. I contacted the ford company and they opened a case on my car. I do not know the outcome of this situation yet. After reading several accounts on the internet, I want to be sure to report this safety problem as it could have been very dangerous.

Filed May 15, 2014 · Engine · IN

After about 3 weeks of having the vehicle it started having a hard time starting it would take 3 or 4 times before the vehicle would actually start, this has been going on since 3/12/2014 then on may 9th, 2014 I was going to ft wayne and I lost power in the vehicle pulled over sit for a few minutes (and was lucky I was able to pull over on the interstate) after sitting for about 10 to 15 minutes then the vehicle started. I was late arriving to where I was going after the event I get in my car it takes 5 times to start, after the vehicle starting I head to the interstate it is 11pm I stop for a cup of coffee get back in my car and it will not start it back fires I let it sit for about 30 minutes after 3 attempts of trying the vehicle starts and I head for home. I call the southworth ford in marion indiana and now they are telling me that they need to do a diagnostics test and it will cost me $80.00 to see what is wrong and if there is a recall. (I have already talked to someone and they told me there is a recall of the electronic throttle body) and now another person is telling me it will be $80.00 to determine what is wrong with the vehicle. I need this fixed!!!! My son is getting ready to leave for afghanistan this is the reason I bought the vehicle so that I could go and see him off and I will be having a 10 hour drive. (I paid cash for this vehicle) and now they want to charge me for a recall? Please help so I can see my soldier off for his 2nd tour.......

Filed Oct 25, 2013 · Acceleration, Fuel system · 42,600 miles · OH

I was on my way to work yesterday morning (appx 7:30am so it was dark out) and I was slowing down with traffic (took pressure off the gas pedal) while crossing a bridge and when I went to accelerate again the car stopped moving and the wrench light lit up on the dashboard. My car was still running, but I had the gas pedal to the floor and the car would not move. When I realized I wasn't moving I hit the hazard button and braced myself for impact as cars were swerving around both sides of me. I put the car in park, shut it off, and tried to re-start it. It did not start right away, but when it did I revved the engine, put the car in gear and pulled off the road. I restarted the car again and proceeded to work. I learned that this is a common issue for this particular vehicle, yet it is not a recall issue at this point in time. Based on my experience yesterday, it seems negligent that this particular issue has not yet warranted an action for a recall. I was fortunate that I reacted quickly and turned on the hazards and was not struck by another vehicle, especially being on a bridge over a body of water.

Filed Aug 9, 2013 · Electrical, Lights · 24,000 miles · NJ

Went to start car and it would not start. Ford roadside towed it the next day. After trying various things for 3 weeks ford engineering called to tell me it was due to a lightning strike. Insurance believes it is a warranty claim as the car is still under warranty; ford will not honor this as a warranty claim. No one at ford has been able to give me a cost for repairs already attempted or for further repairs to make the car work normally again. I feel there is a deeper electrical issue with the car, but ford is claiming there is nothing in the car that could supply this kind of electricity to fry several modules, fuses, and light bulbs. Worried about a bigger issue which is not being diagnosed and fixed properly. Could be a safety hazard.

Filed Jul 3, 2013 · Engine · 31,243 miles · TX

I was driving my car at 60 MPH and it lost all power. I was able to pull over to the side of the road, kill the car, and when I restarted it; it seemed to be running fine. This same incident occurred today, 7/3/2013 while I was driving approximately 35 MPH. This time the car did appear to be running rough and once again had no power. It did not start as easily, it seemed to run rough when it first started and then it ran fine. This is a huge safety hazard! This could occur at any time in any kind of traffic.