2011 Ford Fusion suspension problems

Filed Jan 9, 2026 · Brakes, Steering · IL

UNKNOWN I WAS TOOD IT WAS DUE TOA RECALL AND EVEN WITH MY EXTENSED WARRANTY I AM BEING REFUSED AND MY VWHICLE HAS BEEN AT WILLOWBROOK FORD FOR TWO MONTHS, I cannot afford the repairs up front and sunbilt will only approve for $500 financing. Please help me if there are any solutions to fix my only means transportation and have the customer satisfaction service codes approved for repair

Filed Jan 9, 2025 · Engine, Steering · KY

Was driving down a busy road with my [XXX] and [XXX] , when all of a sudden my steering wheel got super tight and the car shut down. A message stating "power steering assist fault" popped up on my dashboard. There was ZERO warning before it happened. I just bought this car 3 months ago from a facebook marketplace car dealer. When this incident happened 2 weeks ago, I googled 2011 ford fusion recalls and it says the federal safety agency recalled in 2015. When I'm not understanding is why a VIN number makes a difference, when I'm having the problem on the type of year/model that was recalled. I have been informed about the customer satisfaction program, which expired years before I purchased the vehicle. Again, why should that fall on me? Thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 23, 2022 · Brakes, Steering · OH

I have owned car for almost 4 + years I was roughly at 128,000 when I purchase I gave 159,xxx miles on now. In the past 4 years tires replaced 2 times. I keep having issues with tires needing plugged in front. My brakes have been replaced 3 times rotors 2 times plus struts ball joints tie rod u name it repaired suspension system sucks. I’m sick of having same issues repair. I have thousands of dollars front suspension then always have to fix tires stop for air replace. Ridiculous. Everything has gone wrong with the suspension system. Shocks bad ball bearings. The premium aluminum rims eroding away. I think that is what cause tire issues non stop I’m sick of getting air!!! I can’t afford to keep repairing the steering has became awful pulls yes I’ve had alignments it’s all over the place feels loose makes all kinds of banging clunking noises the wheel locked up had smoke rolling out from front driver side. Smelled terrible car shaking all over around 45 mph . I have more in the front than car is worth transmission jumps all over or jerks hard into drive or reverse I had look at and repaired once all ready Door handles in side don’t work!! Check engine light always on the cap less fuel area is junk the ring came off. When pumping gas it doesn’t stop it now. So gas is usually on ground running down car side Headlight are always getting loose knocking out my headlights. for only have 30,000 from buying it I have spent as much buying the car the equals the cars repairs almost. Chunks of paint in front falls off below grille brakes/steering have defaulted and I have slid across intersection in winter I could have been seriously injured and of course another tire issue today I want my money back and the repair money!!! Paid 7,000 put $ into all the time invested roughly 12,000 all together for same [XXX] issues. Car value 3,000 Wtf. Make it right FORD!!!! Yr cars are junk on certain models recalls never knew they better be getting fix for free. INFORMATION Redacted PURSUANT TO THE FREEDOM

Filed Nov 12, 2020 · Electrical, Steering · AZ

My car has been absolutely fine for the most part until about 4 weeks ago , while I was driving the low tire pressure light came on, so I went and aired up the tires, the low tire pressure light went off but then the service power steering light and advance tire traction appeared at this time im pulling back into my drive way, then I came out my house a few hours to leave and the stirring wheel was locked I tried to drive it and now the strring wheels goes to the right I never had this issue before let alone any warning signs .. I looked into recalls with ford and it showed my 2011 ford fusion had recalls for whats going on, so I called a lincoln ford dealership that said bring it in they kept my car for a week and when I picked it up nothing was fixed on it and they had no paperwork to give me the show they fixed it so I returned my car the very next day because when I drove off it was still doing exactly the same thing but worse so now they've had my car for a week and they called me this morning to tell me my car has been doing the same exact thing and it is the wire harness that needs to be fixed and it's not under the recall but it is part of the power steering so I don't get it

Filed Aug 28, 2020 · Driver assistance, Steering · 71,000 miles · VA

Service power steering light illuminated, total loss is steering while I was driving.popping sound. Very dangerous. Goes in and out, sometimes works then suddenly while driving it stops working.

Filed Jun 11, 2020 · Steering, Suspension · 64,000 miles · OH

While turning and going slow the steering makes a very bad creaking sound that is impossible to ignore. Have noticed many other people with the same problem on fusions and nobody knows a fix. I'm not sure who will see this but if it is taken into account ford needs to recall these as it is very common with fusions from 2010-12.

Filed Mar 3, 2020 · Steering, Suspension · 98,947 miles · MD

Tl* the contact owns a 2011 ford fusion. The contact stated that the rack and pinion steering was replaced by the dealer sheehy ford of marlow heights (5000 auth rd, marlow heights, md 20746 (301) 298-0793) on 11/15/19. The vehicle had been hard to steer in making turns. After the repair the tie rods also malfunctioned. The contact suspects the repair on the rack and pinion steering caused the new issue with the tie rods. The manufacturer was notified and a case was opened as well as the contact was referred to the federal safety agency. The failure mileage was 98,947. *bf

Filed Nov 12, 2019 · Driver assistance, Steering · 117,158 miles · FL

Two issues: while driving error message maintenance power steering now came on. Automatic steering went. Twice again after the mechanic reset it. Extremely difficult to turn. Could be extremely dangerous. I took the car to the local dealer, (walker ford, clearwater, fl) and although there is a recall it doesn't apply to my vehicle. Very expensive to fix, in the $2000 range. The other problem which is the first reason we went to the mechanic. The front end has been making noises, creaking and crunching when making turns or cold. That issue needs control arm replaced which is connected to the subframe very costly. I have seen both these issued addressed in numerous complaints online. Front suspension control arm problem of the 2012 ford fusion 2 failure date: 03/02/2019 this below is what happened in detail. The low tire pressure light came on inside the dash as I was driving so I drove about to get air. After I put air in the tire,started the car and immediately got a warning that power steering needed servicing. Then got another warning that advance track needed servicing. All happened at the same time and the power steering was completely gone out. Controlling rack needs replacing. 2000 the service dept said the gear inside the power steering rack has gone bad and the control arms it sits on has worn out the gear therefore needing front lower control arms costing $1500

Filed Nov 4, 2019 · Driver assistance, Electrical · 73,000 miles · OH

I pulled in my driveway, parked 2011 ford fusion and then shut vehicle off. I returned, started vehicle, went to start driving my vehicle out of driveway and the car started beeping and listed that the power steering did not work. I looked it up online and there was a recall for steering: electric power assist system failure (15v340000 or 15s18). I took to dealership and will attach quote which their recommendation is exactly what ford's recommendation was. However my car doesn't fall into the correct date for this recall, I am happy that I was not driving 75mph down insterstate 70 in wheeling, wv or driving up to west liberty, wv where I work. Either could have resulted in a horrible accident for me, my kids and potentially other vehicles involved. The car has only 73,000 miles on it roughly and is in excellent condition.

Filed Mar 26, 2019 · Suspension · 60,000 miles · TX

When driving at low speeds, vehicle creaks consistently. Have been told by ford the front control arms need to be replaced. Has been an issue since 60,000 miles. Unacceptable to be quoted over $1000 to fix all control arms on a car with that many miles. Common problem in this model. We have replaced the worst control arms as they have gone bad, but still need to repair the remainder. Vehicle now has 125,xxx miles