2011 Ford Fusion locks problems

Filed Aug 6, 2024 · Locks · 100,000 miles · CO

The contact owns a 2011 Ford Fusion. The contact stated that the front driver's side door locking and opening mechanisms malfunctioned, and the door could not be opened from inside the vehicle. The contact rolled down the window to access the exterior door handle to open the door. The vehicle was taken to the local dealer who replaced the locking mechanism, and the vehicle was repaired. The contact stated that the failure recently reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100,000. The VIN was not available.

Filed May 1, 2024 · Locks · SC

The contact owns a 2011 Ford Fusion. The contact stated that while attempting to exit the vehicle, the contact became aware that the door handle had become detached. The vehicle was taken to an independent mechanic, who determined that the door handle became detached because it was made of plastic. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Nov 25, 2022 · Locks · 122,000 miles · MI

The contact owns a 2011 Ford Fusion. The contact stated that after his wife exited from the front passenger’s side of the vehicle, she attempted to close and lock the door, but the door failed to close and latch securely. The contact stated that he was able to eventually get the door closed and locked; however, the front passenger’s side door failed to open from the inside. The contact had to roll the window down to open the door from the outside. Additionally, the contact stated that the front driver’s side door failed to open from the inside and outside and he had to use the passenger’s side door to enter the vehicle. The contact then had to roll down the window to exit the vehicle through the passenger’s side door. There was no warning light illuminated. The vehicle was taken to an independent mechanic to inspect the doors. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 122,000.

Filed Jul 6, 2022 · Body, Locks · 60,000 miles · PA

The contact owns a 2011 Ford Fusion. The contact stated that the driver's side door handle had fractured. The contact was unable to open the door from the inside. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with a fractured spring. The contact was informed that the button and door handle needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and referred the contact to the federal safety agency. The approximate failure mileage was 60,000.

Filed Mar 17, 2022 · Locks · 30,000 miles · MI

The contact owns a 2011 Ford Fusion. The contact stated that while the vehicle was parked, the contact was unable to unlock the door from inside the vehicle. The failure recurred four times. The contact purchased the door lock and the door lock was replaced four times. The manufacturer was notified of the failure however, offered no additional assistance. The contact was referred to the federal safety agency for assistance. The approximate failure mileage was 30,000.

Filed Nov 9, 2020 · Engine, Locks · 63,000 miles · SC

Tl* the contact owns a 2011 ford fusion. The contact stated that while driving at various speeds, the steering malfunctioned, causing the vehicle to pull to the left. The vehicle was taken to oc wells ford located at 4920 independence blvd, hardeeville, sc 29927, however, the mechanic was unable to duplicate the failure. In addition, the contact indicated that oil had leaked from the engine. The front driver's side door was not able to be opened from inside the vehicle. The cause of the failures were not determined. The manufacturer was notified. The failure mileage was 63,000.

Filed Nov 19, 2019 · Locks · TX

2011 ford fusion. Consumer writes in regards to detached door handle from door latch. *ld the consumer stated the door cannot be opened from the inside. The door handle became unlinked from the from the door latch.

Filed Jun 4, 2019 · Airbags, Body · 57,000 miles · KY

Tl* takata recall. The contact owns a 2011 ford fusion. The contact received a recall notification for the federal safety agency campaign number: 19v001000 (air bags). Town & country ford (6015 preston hwy, louisville, ky 40219, (502) 964-8131) scheduled an appointment; however, the part was not available for the repair. The recall was issued on january 28, 2019. In addition, the dealer was informed that the drivers side door failed to unlatch from inside the vehicle. The failure caused the driver to have to electronically wind down the window to open the door from outside the vehicle. The dealer had not verified if the vehicle was included or excluded from the federal safety agency campaign number: 17v210000 (latches/locks/linkages:door:latch). The contact stated that the vehicle exhibited the same failure as listed in the recall campaign. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 57,000. *bf 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Jul 26, 2018 · Locks · 100,090 miles · FL

The drivers side door handle is inoperative. Moves but does not unlatch the door. Operator must lower the window, and reach outside to unlatch and open the door. This is a safety issue. Going to dealer tomorrow, 27 jul 2018. There have been no accidents. The vehicle is in excellent condition. 100k miles. 2011 fusion *js the consumer is in possession of another failed door latch to a 2012 ford fusion.

Filed Mar 22, 2018 · Body, Locks · 58,000 miles · FL

Tl* the contact owns a 2011 ford fusion. While the vehicle was stationary, the driver's door latch fractured and the passenger door would not open when prompted. Coggin ford jacksonville in jacksonville, florida was made aware of the failure and requested that the vehicle be brought in for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was 58,000. The consumer stated the driver seat would not adjust forward.