Tl* the contact owns a 2011 ford fusion. The contact stated that the sun roof exploded and imploded glass without warning. The glass particles entered the inside of the vehicle. There were no injuries. Shenandoah ford (9135 winchester rd, front royal, va 22630, (540) 636-2901) was contacted and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contact, but did not specify that they would determine the cause of the failure other than having the insurance company cover the repair and for the contact to replace the part. The approximate failure mileage was 146,000.
2011 Ford Fusion visibility problems
14 complaints (1% of all complaints for this car). Typical mileage when it fails: 47,000. 1 crash reported.
- owner complaints
- 14
- of this car's complaints
- 1%
- typical mileage
- 47,000
- crashes
- 1
- recalls
- 0
Which part fails
- Sun/moon roof assembly2
- Defroster/defogger/HVAC system2
- Power window devices and controls1
- Defroster/defogger/HVAC system: fan/motor1
At what mileage
Complaints by mileage at the time of the problem.
Ford Fusion visibility problems in other years
Specific symptoms reported on the 2011 Ford Fusion visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2011 Ford Fusion owners say
Most recent owner complaints, unedited.
This vehicle has had multiple heater/AC fan motor inoperative problems. Without the blower fan working there is no defrost or ability to clear the windshield, resulting in reduced or no visibility. The first repair was aug 18th, 2016. Mileage was 36110. A heater control assembly was replaced at a cost of $426.05. The second repair was aug 29th, 2016. The mileage was 36251. The blower resistor wiring to the fan assembly was replaced for $371.27. The third repair was jul 12th, 2018. Mileage was 46594. The blower motor was replaced along with the same wiring done at the second repair for $618.98. Ford would not help with the cost of any repairs. After reading ford fusion forums on the internet, this problem appears to be common. This is a safety issue as the windshield can fog up quickly in winter or summer, and icing can build up in winter causing loss of visibility. It is dangerous to try to clear the windshield while the car is in motion. I think this problem should be considered for a recall. I have the invoices to send if needed but no access to a scanner at this time.
Tl* the contact owns a 2011 ford fusion. While the vehicle was stationary, the blower motor resister malfunctioned. The contact stated that the wires associated with the component melted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,295.
The transmission or engine slams at various speeds and starting and stopping the transmission slams the car forward. The rear view mirror has started to peel away from the glass causing major vision problems. I asked the dealer about the issue and they told me to call customer service. Needless to say I still have the same mirror.
While driving on the highway to work on january 29, 2016 I turned on my wipers to clean the windshield after I turned the wipers off they stopped in the middle of the windshield, effecting my vision while driving. Once off, they will intermittently turn themselves on and off for a period sometimes stopping in the field of vision.
Wipers quit working in middle of windshield. Attempt to speed up delay and will not slow down. If operator tries to slow the delay speed down speed will not decrease. Transmission slams after highway travel and locks up drive tire at times.
Every time I drive in pouring rain, it is very hard to see and have to slow way down. The wipers are not fast enough to keep the rain off windshield on this 2011 ford fusion. This is a safety issue and should be corrected by ford. (I had a buick before this car and it had a fast wiper speed). I believe this windshield motor should be recalled and replaced with a faster motor. Looks like I will be buying a buick next time.
Tl* the contact owns a 2011 ford fusion. The contact stated that when the heater was activated, the silver portion of the heat adjusters would become extremely hot and could not be adjusted. The vehicle was taken to the dealer where the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 2,000. The current mileage was 50,000.
Driving along and the sunroof exploded. Sounded like a gunshot. Glass did not just spiderweb, pieces of glass, including small shards and slivers fell inside the car and into the backseat. Fortunately the car seats had no kids at the time, as there was glass there.
At sometime, after car was shut off, the driver, passenger windows and sun roof opened. This has happened 6 times.
Questions about the 2011 Ford Fusion visibility
Does the 2011 Ford Fusion have visibility problems?
Owners have filed 14 complaints about the visibility of the 2011 Ford Fusion, 1% of all its complaints.
At what mileage do 2011 Ford Fusion visibility problems start?
The typical (median) mileage in owner complaints is 47,000 miles.
Was there a recall on the 2011 Ford Fusion visibility?
There is no recall for this problem on this model year.
What year does the Ford Fusion have the most visibility problems?
The Ford Fusion model years with the most visibility complaints are 2013 (29 complaints), 2014 (29 complaints) and 2016 (26 complaints).
Other 2011 Ford Fusion problems
Steering 1,436Airbags 331Engine 290Transmission 268Acceleration 256Fuel system 237Electrical 203Brakes 194Driver assistance 106Body 61Wheels 49Suspension 29Lights 18Locks 18Seats 14Tires 4Seat belts 3
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