2010 Ford Fusion: engine knocking or ticking

Filed Apr 19, 2022 · Transmission · 75,000 miles · PA

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, there was a loud knocking sound coming from the vehicle, and the vehicle stalled. The transmission warning light was illuminated. The contact stated that a mechanic went to the residence and diagnosed the vehicle with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 75,000. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE VALUE OF THE VEHICLE OR BE REIMBURSED WITH A VEHICLE OF EQUAL VALUE.

Filed Feb 14, 2020 · Steering · 6 miles · NC

I'm on my way home from work and out of no where my steering wheel tightened up, then a warning noise went off and a message came on in the message screen. The message read 'service power steering now'. It was very difficult maneuvering through traffic with that issue, it was getting tighter, and by me being a female I'm blessed that I made it home. My car was driving perfectly, no ticking noise while turning or anything. I received no warning or anything, usually my car will warn me before the issue gets worse; for instance my oil life, or my tire pressure. I keep a checkup on my car and no issues was detected. I googled the situation and seen numerous individuals saying they had the same issue with the model of car that I possess. I was wondering if there was a recall that I got skipped over on?

Filed Nov 19, 2019 · Fuel system · 58,500 miles · ND

From a complete stop, car stutters and pauses before starting to move as if it's trying to decide which form of power to use - the electric battery or the engine. This has become quite dangerous because it's enough time to be hit by oncoming traffic while not being able to move. When it does "kick in", it lurches and makes a 'knocking' noise. I'm very concerned I'm going to be smashed into one day due to it not moving. Searching online and reading through the ford fusion forums, I've found that it has to do with the system reading the electric battery age. This stuttering happens almost daily now. My commute is all city driving and happens when coming out of a complete stop, no matter if I'm turning or going straight. I take excellent care of my car, have owned it since new, and have less than 60,000 miles on it. I'm hoping to be able to drive it for a long time to come, but, if this continues, I fear I will be injured - or worse - due to this issue. Please address this problem. There are many, many fusion hybrid owners that are having this problem, but seem to not be getting any response from ford.

Filed Jan 26, 2015 · Steering · 82,625 miles · TX

My son was running errands. He went inside a store & when he got back in the car the service power steering now light was illuminated as well as advance trac. He called home & said he tried to back up but could not get the steering wheel to turn. We left the car parked & had it towed to a ford dealer on monday a.m. I went on the internet to see if I could find out what kind of repair might be needed & how much it would be. I was shocked to find out that there was a class action lawsuit against ford for the exact steering failure my ford fusion had experienced. I am thankful my son was not driving at the time the steering failed. However, I am very concerned at this time because I own a 2nd 2010 ford fusion which my other son drives. I bought both my sons a ford fusion awd because I wanted them to have a safe vehicle. Ford should be ashamed for not informing owners of this potential power steering failure. They should be made to replace the faulty steering before a serious or even fatal accident happens as a result of their negligence. I had to pay $1750.00 dollars to have the power steering replaced & the advance trac fixed. The ford dealer knew of the problem with the fusion but said ford would not pay for the repair. I have always done the required preventative maintenance on my cars & keep them in perfect condition. I had to put the full amount on a charge card, which now I will pay interest on. I don't have the financial ability to pay for or even "charge" another $1750.00 to replace the power steering on my other 2010 ford fusion. I am scared to death something will happen while my other son continues to drive what seems to be a "steering failure ticking time bomb" as he needs a car to get to work daily. Ford needs to fix this...quickly!

Filed Nov 30, 2012 · Transmission · 55,000 miles · NY

Transmission slips gears and engages very hard, causing the car to lurch forward. On one occasion I nearly rear-ended a car in front of me because of this. While driving at low speeds the car will shift rapidly between two adjacent gears, as if it is "confused". Car will sometimes not shift at all; the RPM's just sit at that threshold for a while before knocking hard into the next gear, again causing a dangerous lurching motion. While on the highway the car will lose power suddenly, more prominent when the car is traveling up a steep incline. You could keep pressing the gas but amazingly the car seems to loose more power when you do this. The only way to get power is to open the throttle 100 percent in which case the car again jerks into gear very hard. This situation has happened plenty of times and is very scary. On some occasions the power was needed to accelerate in front of another car in another lane, to avoid an obstacle in the roadway. The latest incident that occurred was very scary. The transmission was making a funny sound, almost like a zipper being zipped. This seemed odd to me because it sounded almost like the gears were rubbing up against something, however I didn't think anything of it because the car seemed to be operating properly. Then I went to make a left turn across cross traffic. When there was a break in traffic I pressed the gas, the rpms went up to about 5k and the car slowly grinded into gear, almost like a person who doesn't know how to drive a stick shift very well. This caused my car to nearly get stuck in the middle of an active intersection and I was nearly t-boned. Thank good the other drivers saw me struggling and stopped. The issues with this powertrain seem to be endless and the worst part is that they occur at random with no warning.

Filed Oct 11, 2012 · Acceleration, Fuel system · 47,355 miles · GA

I was driving about 70mph when I realized, the gas pedal wasn't working. There was no acceleration then the car starting knocking like it was out of gas so I coasted over to the side of the road. I turned the car off, waited about 5 mins and tried to start the car. It started up fine and drove fine the rest of the way home. A few days later, I was turning at a light and it the acceleration stopped again. Fortunately, there was a median for turn lanes that I coated in to. Otherwise, this could have been an accident. I took the car in to ford, they replaced the throttle body and motor assembly. It took several days because I was told that the part was on back order and that ford had changed manufacturers. This made me wonder why was the part on back order - it seemed like such an odd thing to happen on a fairly new car and why would ford have changed manufacturers. I googled my year and model and discussed this same thing has happened to a lot of people. My son started driving a couple of months ago and thank goodness this happened with me in the car and not an inexperienced driver. With the car suddenly dying and no gas, this presents with a very dangerous situation depending on the road and traffic you may be in. I think ford needs to recall this and make repairs before someone is injured or killed.