2018 Ford Fusion: complete transmission failure

Filed Mar 3, 2025 · Engine, Transmission · MO

At 135,815 miles, my 2018 Ford Fusion SE experienced a sudden transmission failure while driving, with no prior warning signs. The vehicle was towed to Certified Transmission, where technicians confirmed: Transmission fluid level was correct but black/degraded. Multiple failure codes were present. Transmission pump whined and stopped functioning. Diagnosis: Internal transmission failure (6/17/2024). The shop stated this issue is common in these transmissions. The entire transmission had to be replaced. At 141,164 miles, just 5,349 miles later, the engine shut off on the highway while driving, again with no warning lights. After pulling onto the shoulder, it restarted after 10 minutes but was smoking heavily. Coolant was critically low in the reserve tank. Diagnosis: Cracked cylinder head due to coolant intrusion, a known defect in 1.5L EcoBoost engines. I contacted Ford Customer Care about CSP 21N12, but they refused assistance since my vehicle exceeds 84,000 miles, despite this well-documented defect. Safety Concerns: Unexpected transmission & engine failure while driving creates a serious risk. Engine shutoff on the highway could have led to an accident. Coolant intrusion in 1.5L EcoBoost engines is a known issue, yet Ford has failed to notify all owners. This issue affects many owners and creates major safety risks. I urge the federal safety agency to investigate and consider a mandatory recall to prevent further incidents.

Filed Jan 3, 2025 · Transmission · 74,433 miles · MI

The contact owns a 2018 Ford Fusion. The contact stated that while driving 30 MPH, the vehicle hesitated, and the transmission failed to shift into third gear. The contact stated there was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,433.

Filed Feb 20, 2024 · Transmission · 119,943 miles · MO · crash

Terrible car, after long thinking about it the last accident in this car I think was caused from the transmission literally as soon as I put it in reverse it acted as if I was accelerating and proceeded out of the parking spot a little bit, another scary thing I pulled out of a parking lot and almost got hit because the car acted as if it was in neutral when the car was in drive with on coming traffic!!!!!!!! One time it wouldn't allow me to go into drive it started rolling back wards. Transmission was replaced in 2020 and the car has been parked since late 2022 because of this issue while still peeing $6,000 on a damn car I can't even drive and seeing the same similar issue about this stupid car everywhere is ridiculous and I don't see how there's not a recall on this transmission or buy back issue or something how do you go buy a almost $30,000 car and every 60 thousand miles the transmission goes out if your able to even walk away from an accident to be able to even get the damn thing fixed

Filed Nov 22, 2023 · Engine, Fuel system · FL

M 19 year old daughter purchased the 2018 Ford Fusion 1.5L FWD certified on May 10th from AutoNation Ford of Orange Park, FL on 5/10/2023. Car broke down on 7/31/23 at 93032 miles and had it towed back to AutoNation. Was told that the flexplate broke and that there was coolant intrusion in one or more cylinders. Had the car repaired using the extended warranty plan that was purchased for the engine repair. Also paid to have the flexplate replaced. Received the car back on 9/22/23 with 93041 miles. On 9/26/23, check engine light at 93173. Code read oxygen sensor and emission purge valve sensor. Did not have repaired right away so that we can save up for the cost since it wasn't covered by the extended warranty plan. The cost was going to be about 700.00. Then the car started to hesitate in traffic while making a loud "farting" noise and eventually breaking down on 11/8/23 . We were able to get it to Garber Ford in Green Cove Springs but was told by the mechanic that the car is to dangerous to drive anymore. After a diagnostic was performed, we were told that not only is the evap purge valve bad, the car now needs a new transmission. The transmission pours out as fast as they can put it in. Due to the broken flexplate being noted during the first repair, its highly likely that the warranty company will cover. Estimated cost is 10k if we approve the breakdown and they deny. If we do not approve the breakdown so that insurance can inspect and just replace the transmission it will be 7-8k.

Filed Nov 14, 2022 · Transmission · 80,000 miles · NY

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission failed to shift into the intended gear, with the "Shift System Fault" message displayed and the transmission warning light illuminated. Additionally, the transmission inadvertently shifted into park(P). The vehicle was towed to the dealer, where it was diagnosed that the transmission bearing needed to be replaced. The dealer replaced the transmission bearing. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 80,000.