2013 Ford Fusion: fuel pump failure

Filed May 1, 2024 · Engine · 211,000 miles · MI

The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was idling in the driveway, the "Engine Coolant Overtemperature" message was displayed, and the cooling fan made loud sounds. The contact stated that smoke was coming from underneath the hood and the exhaust pipe. The contact turned off the vehicle and opened the hood. The contact discovered that coolant had leaked everywhere underneath the hood and the foam insulator, engine cover, valve cover, high-pressure fuel pump connector and plug, and radiator cap had all melted. The contact added coolant and replaced the radiator cap. The contact then noticed oil leaking from the rear cylinder head. The vehicle was towed to the dealer, where it was determined that the failure was related to the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling) which was associated with the VIN. The dealer sent pictures of the failure to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the repair and informed the contact that the failure was not related to the recall. The failure mileage was approximately 211,000.

Filed Sep 12, 2023 · Engine · 98,000 miles · KS

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the engine failed to respond as needed. The contact pulled off the roadway and stopped and could not restart the vehicle. There was no warning light illuminated. The vehicle was towed to an independent dealer and the fuel pump was replaced. The mechanic also checked for oil leaks. On another occasion while driving approximately 60 MPH, the vehicle lost motive power with the temperature gauge reading HOT. The contact stated that the vehicle stopped in the middle of the highway with white smoke coming from underneath the front of the vehicle and from the exhaust pipe. The contact was assisted by the Police with pushing the vehicle off the roadway. The vehicle was towed to an independent dealer and the contact was informed that there were several recalls associated to the VIN. The contact was informed that the cylinder head had overheated and was possibly cracked, which might have created other mechanic failures. The independent dealer related the failure to the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.

Filed Apr 9, 2023 · Fuel system · NM

When putting gas and or driving in low idle car stalls As if the fuel pump is bad

Filed Dec 28, 2021 · Electrical, Engine · WI · fire

My 2013 Ford Fusion SE had the high pressure fuel pump start leaking and dripped fuel on the exhaust and started the car on fire while driving down the road. This caused about $7,000.00 in damage but could have easily gotten out of control and caused injury or death to occupant(s). I reached out to Ford Motor Company and did a chat log asking for assistance and to make them aware. Ford Motor Company Case number CAS-34734107-H6J0Z5. What is dangerous about this design is that Ford chose to design and install a secondary high pressure fuel pump directly above the exhaust manifold and the engineers surely would have known the durability and longevity along with possible outcomes due to normal use over time. For the same reason you are not to refuel a hot engine, a fuel pump should not be placed directly over the exhaust manifold. I believe Ford Motor Company should be held accountable for their finished product liability. This is dangerous enough that they should remove these vehicles from service until a safe solution is available and deployed in my opinion.

Filed Feb 29, 2020 · Brakes, Fuel system · NH

While in motion and trying to come to a stop the ABS light came on and brakes went completely to the floor and barely stopped the car. It's now stuck that way. Abs lights always on and brakes are spongy. Also fuel pump whines loudly while car was driving and car dies while driving down the road and now won't accelerate going uphill. This has happened on many occasions and now it stuck having no power uphill or when trying to accelerate

Filed Jan 22, 2020 · Fuel system, Seat belts · 155,000 miles · TN

The steering wheel is getting stuck it feelslike which made me rin off road I also had to cut seat belt on back seat cause it wouldnt raise up. Also fuel pump is going out and this is not right.

Filed Jan 18, 2020 · Fuel system · 15 miles · LA

I try make this complaint twice now an gives a error this is serious my car is being stalled on highway due to purge valve an today the car is making a noise from the gas tank from what I'm told my car turned off because of this purge valve me an my kids could have been hurt I'm not the only one who thinks this should have been investigated along time ago people have made complaints online about the same issue I'm having !! I just replaced my fuel pump at delearship not long ago now this issue ! Do have video of the car making this noise from gas tank an alsocar is releasing a strong fume smell

Filed May 7, 2019 · Fuel system · 96,000 miles · TN

Tl* the contact owns a 2013 ford fusion. While driving approximately 15 MPH, the vehicle stalled without warning. Also, every time the vehicle was fueled, it would not start. The contact stated that the fuel pump was replaced two years ago by lenoir city ford (775 us-32, lenoir, tn 37771). The vehicle was not taken to the dealer or repaired again. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.

Filed Nov 14, 2018 · Fuel system · 90 miles · NJ

My car and alot of other cars from the ford fusion model hase a known issue also a recall of the fuel pump. Error code p00c6. That makes the car stall out while driving. Almost caused an accident. I also put the issue on youtube and meny other people are having the same issue. This is clearly a recall.

Filed Sep 15, 2018 · Electrical, Fuel system · 90,000 miles · TX

Currently our vechicle is back in the dealership. We are a ford driving family. This car has been nothing but trouble. Every recall. We had to replace the fuel pump, due to air in tank. Then paid 2000$ and had it for 2wks. This was at the end of july 2018. For lectronic issue. Now, the new problem the dealership can't figure out how to fix it. We were backing out of our drive. Blacktop driveway. Once your shift into drive forward the car shuts off. A mechanic symbol appears. We had it towed to the automax ford service in killeen tx 76544. This is a bad sign. We did buy it used, thinking it was a good deal but think this vechicle has been in an accident. It had hail damage on it that the dealer didn't even see that, I did and they fixed that. I told the dealer this will be the last ford vechicle.this experience is leaving a bad taste in our mouthies. We are seeking some assistance here on this problem. Respectfully, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Aug 13, 2018 · Engine, Transmission · 185,000 miles · NC

Tl* the contact owns a 2013 ford fusion. While driving various speeds, the vehicle stalled. Also, the vehicle overheated and the transmission shift cable detached while it was in park. The failures occurred without warning. The vehicle was taken to four seasons ford (601 duncan hill rd, hendersonville, nc) on various occasions; however, the dealer only diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failures recurred. The contact was informed that he would be charged for any additional repairs since the VIN was not included in a recall. The manufacturer was notified of the failures and did not assist since the vehicle was not included in a recall. The contact was also referred to the federal safety agency. The failure mileage was 185,000.

Filed Mar 28, 2018 · Fuel system · 45,000 miles · MI

I bought my fusion 6 months ago, and here lately I have been experiencing stalling issues. It tends to happen when the vehicle has been running for a while. I will sit in my daughter's school parking lot to wait for her to get out when all of a sudden the engine shudders and stalls. And other times it happens when driving in the parking lot at low speed, again it shudders and dies. We have changed a couple parts(high fuel pressure sensor, fuel sending unit, and the high pressure fuel pump) nothing seems to be helping the issue.