2013 Ford Fusion: wrong fuel gauge reading

Filed Apr 24, 2020 · Fuel system · 103,000 miles · MD

My ford fusion was in motion when I noticed a strong smell of gasoline from the front of my vehicle. Upon inspection I noticed that my fuel levels were decreasing rapidly, my car was not going forward, and when I looked under the car; all of gas was leaking from the front of the vehicle. I see that my make and model was recalled for this specific issue (ford's recall campaign number is 13s04) but my VIN is not listed for that recall but it seems to be the exact same issue stated in recall number 13s04.

Filed Sep 17, 2019 · Fuel system · 59,500 miles · FL

After I fill the gas tank and park my car in the garage, I can smell gas. After the car has been driven a few miles the smell goes away. The smell is only present right after I fill the tank up until the fuel level drops down from full. This only started about 2 months ago but has been present every time the tank has been filled since then. There was a recall for this problem (13s04) so I called my local ford dealer to try to get it fixed under the recall. The dealer told me that my VIN number is not included in the recall. I am pretty sure this is the same issue that the recall was created to fix so I think that ford should re-look at what cars they are willing to repair. It seems to me that they easily could have overlooked some cars that had that problem.

Filed Mar 28, 2018 · Fuel system · 45,000 miles · MI

I bought my fusion 6 months ago, and here lately I have been experiencing stalling issues. It tends to happen when the vehicle has been running for a while. I will sit in my daughter's school parking lot to wait for her to get out when all of a sudden the engine shudders and stalls. And other times it happens when driving in the parking lot at low speed, again it shudders and dies. We have changed a couple parts(high fuel pressure sensor, fuel sending unit, and the high pressure fuel pump) nothing seems to be helping the issue.

Filed Jul 6, 2016 · Electrical, Fuel system · 44,000 miles · MI

Tl* the contact owns a 2013 ford fusion. While driving 25 MPH, the vehicle stalled without warning. The vehicle was able to be restarted. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred while still at the dealer. The technician stated that the fuel gauge needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure. The failure mileage was 44,000. Updated 09/27/16*lj

Filed Jul 21, 2013 · Fuel system · 745 miles · TX

I cant fill tank all the way or the fuel gauge reading is bad.

Filed May 9, 2013 · Fuel system · 250 miles · MI

Like many other 2013 fusion owners, I also have an issue when refueling. The best example thus far was purposely running down to three miles to empty before refueling. I was able to pump only 12.861 gallons into the 16.5 gallon tank - this included three top-off clicks of the pump. I had the car at the dealership to check this issue out. The service adviser told me he contacted ford engineering regarding the concern. Ford replied that they knew there was an issue and were working on a solution at that time. I have read that others were told by dealerships that the tank does fill, but that ford set the fuel gauge to allow for a reserve after zero miles to empty. If this is true, there is a 22% reserve allowance in my case noted above. I consider this a safety issue as the consumer must know, with reasonable accuracy, the fuel level of their vehicle so they do not run out of fuel on busy or remote roads ford needs to respond to dealers/customers to explain the issue, and what is going to be done to resolve it.

Filed Apr 23, 2013 · Fuel system · 10 miles · SC

Tl* the contact owns a 2013 ford fusion. The contact stated that the fuel gauge failed and would provide erroneous fuel level readings. The contact stated that when the fuel tank was full, the fuel level gauge would only register fourteen of the sixteen gallons of fuel that was added to the vehicle. When the fuel tank was filled to maximum capacity, the fuel gauge would only register the tank as being half full. The vehicle was taken to the dealer and the contact was told that they could not diagnose a failure. The failure mileage was 10 and the current mileage was 1,000.

Filed Apr 15, 2013 · Fuel system · OH

I have a 2013 titanium and according to the manual it has a 16.5 gal tank. The distance to empty display stated 3 miles to empty so I refueled. I was only able to get in 12.779 gal into the tank when it clicked off. After refueling, the fuel gauge is always below the full line. Several individuals have posted the same problem and have had their fuel tanks replaced of which corrected this issue.

Filed Feb 24, 2013 · Fuel system · 250 miles · NJ

When filling fuel tank, the pump "kicked off" prior to a full tank as displayed by digital fuel gauge (just under full). I drove 25 miles and fuel gauge then showed between full and 3/4 tank. There seems to be an inaccuracy with the calibration of the gauge and/or amount of fuel that can be put into tank, with respect to tank capacity, before pump "kick off".

Filed Feb 22, 2013 · Fuel system · 650 miles · OH

My 2013 fusion s should have a 16.5 gal tank, but when I got the low fuel level light on today, I can only put 12.5 gal into the tank before the first kick-off. The tank can not by fully filled!