Previously reported as a fuel pump issue, incorrect. The mechanic was incorrect. The fuel injectors failed releasing fuel into the engine and the entire system. High risk of fire.
Ford Fusion fuel pump problems
53 of the 22,467 owner complaints about the Ford Fusion describe fuel pump failure, most of them for the 2013 model year.
- owner complaints
- 53
- worst model year
- 2013
- typical mileage
- 82,000
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
Often reported together
Stalling 17Won't start 9Check engine light 8Loss of power 4Power steering loss 3Overheating 3Fire or smoke 3Adaptive cruise 3
Trouble codes mentioned
P00C6 1
What owners say
Fuel pump failure. Vehicle is emitting gas from the exhaust system in the back. Not processing fuel as it should. High safety risk.
When in reverse the backup camera glitches sometime, it doesn’t even come on. There’s a knocking under the hood. I’ve been told that is the fuel pump . After getting gas and trying to turn the ignition back on it stalls, it takes sometimes 3 to 4 tries before getting it started. After having repairs done to brakes, tires, and more, the ABS light is still on and sometimes the brakes act like they don’t wanna stop. I only have a picture where the camera is not working. It’s glitching. I’ve taken it to shops, but forgot to get the invoice to know in reference to everything else that’s going on. I haven’t made any repairs yet that’s in the works.
The contact owns a 2017 Ford Fusion. The contact stated that his daughter had informed him that the coolant level was low. The contact refilled the coolant reservoir; however, the following day the coolant was low again, and the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The contact changed the spark plugs, ignition coils, and fuel pump; however, the coolant level remained low. The vehicle was towed to the dealer who diagnosed the vehicle with coolant intrusion in the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was unknown.
Car cuts off while driving. Runs for awhile and will cut off again. Check engine light came on the first time codes says the fuel pump. Change the fuel pump. 2nd time it does it codes pOO88 and POOc6 comes up and changes the fuel pressure sensor. Car starts to stall and cuts off a third time.
The contact owns a 2013 Ford Fusion. The contact stated that while the vehicle was idling in the driveway, the "Engine Coolant Overtemperature" message was displayed, and the cooling fan made loud sounds. The contact stated that smoke was coming from underneath the hood and the exhaust pipe. The contact turned off the vehicle and opened the hood. The contact discovered that coolant had leaked everywhere underneath the hood and the foam insulator, engine cover, valve cover, high-pressure fuel pump connector and plug, and radiator cap had all melted. The contact added coolant and replaced the radiator cap. The contact then noticed oil leaking from the rear cylinder head. The vehicle was towed to the dealer, where it was determined that the failure was related to the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling) which was associated with the VIN. The dealer sent pictures of the failure to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the repair and informed the contact that the failure was not related to the recall. The failure mileage was approximately 211,000.
Fuel tank: Tank leaked when it was filled. Most of the time in my driveway but occasionally in parking lots unstil the tank level was reduced to approximately 3/4 filled. In addition fumes would fill the air surrounding the car. The automobile is being currently repaired at an independent repair facility. No other inspection other than repair facility. Initially no warning light but as it progressed the "check engine light" lit. Inspected the removed gas tank at repair facility and the caused of the problem may be a design flaw. the tank design on my vehicle (all wheel drive) is such that it has two zones and each zone has a fuel pump. The retaining plates on the tank are made of metal and therefore due to New England winters and the position of the tank and the location of the tank the retaining plates rust. This resulted in the retaining plates to rust leaving pin holes in the retaining rings causing gas and fumes to exit the fuel system.
The contact owns a 2015 Ford Fusion. The contact stated that while driving on a highway at unknown speeds, the vehicle lost motive power and stalled. The contact activated the hazard lights and veered to the side of the road. While the contact’s wife was reversing, the vehicle began to drive roughly and stalled. Upon accelerating from a stop light, the vehicle stalled. The check engine warning light was illuminated. The contact's son inspected the vehicle and received codes for low fuel pressure. The vehicle was taken to an independent mechanic, who informed him that there was low fuel pressure and that the fuel pump and fuel sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 39,000.
The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 65 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal, but the engine failed to respond as needed. The contact pulled off the roadway and stopped and could not restart the vehicle. There was no warning light illuminated. The vehicle was towed to an independent dealer and the fuel pump was replaced. The mechanic also checked for oil leaks. On another occasion while driving approximately 60 MPH, the vehicle lost motive power with the temperature gauge reading HOT. The contact stated that the vehicle stopped in the middle of the highway with white smoke coming from underneath the front of the vehicle and from the exhaust pipe. The contact was assisted by the Police with pushing the vehicle off the roadway. The vehicle was towed to an independent dealer and the contact was informed that there were several recalls associated to the VIN. The contact was informed that the cylinder head had overheated and was possibly cracked, which might have created other mechanic failures. The independent dealer related the failure to the federal safety agency Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 98,000.
The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The warning light turned off after refueling the vehicle with fuel. The failure persisted and had gotten worse with the check engine warning light remaining illuminated. The vehicle was taken to a certified mechanic and the fuel pump was replaced. The check engine warning light remained illuminated. The vehicle was returned to the certified mechanic who stated that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.
Related recalls
Fuel system, gasoline: storage: auxillary tank
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
- Risk
- The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S34.
Recall number 15V793000 · Recall details
Fuel system, gasoline: storage
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Risk
- A fuel tank that cracks may leak fuel, increasing the risk of a fire.
- Remedy
- Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15C11.
Recall number 15V618000 · Recall details
Fuel system, gasoline
- What is wrong
- Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source may result in a fire.
- Remedy
- Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1‑866‑436‑7332. Ford's recall campaign number is 13S04.
Recall number 13V227000 · Recall details
Questions about the Ford Fusion fuel pump
Which Ford Fusion years have fuel pump failure problems?
The model years with the most reports are 2013 (17 complaints), 2016 (9 complaints) and 2010 (5 complaints).
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