Ford Fusion adaptive cruise problems

Filed Sep 22, 2026 · Driver assistance, Engine · NC

2020 Fusion SEL with 41,000 miles. While driving at 65 mph with adaptive cruise control engaged, the vehicle suddenly jerked on two separate occasions during a three-hour drive.

Filed Jan 28, 2026 · Driver assistance, Steering · WA

One day the car was fine, next morning went to start car and was greeted by multiple failure warnings - Adaptive Cruise Control Not Available, Service AdvanceTrac, Steering Assist Fault Service Required, and Hill Start Assist Not Available. Efforts to restart without errors failed. Power Steering lost and unable to turn the wheel without great effort. Parked car and towed to dealer, Failure of Electronic Rack and Pinion Steering per the dealership at a cost of $2500 - $3000. Car Donated to Charity. Concern in submitting is a record of other recent failures of this year, make and model failing in much more dangerous situation than mine but appears that this part has reached its useful life without identification from Ford of the likelihood of failure on these older cars.

Filed Jan 13, 2026 · Acceleration, Engine · CA

My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.

Filed Oct 25, 2025 · Driver assistance, Steering · MS

While driving down the road I start getting warning lights about lane assist, adaptive cruise control, power steering and so forth not working. The steering wheel jerks hard out of my hands and the brakes will automatically apply. I’ve tried talking to the dealership I bought it from and I never get a response. They told me that ford bought it back from the original owner cause it was a great car but this seems to not be the case. Seems more like it’s because of its very dangerous drivability features. I’m extremely concerned about my wife driving the car and I’m constantly getting alerts through the ford app. Took it to a different ford dealership and was showed to me on ford data link where this car has had this problem long before I purchased it. It’s extremely dangerous

Filed Oct 18, 2025 · Brakes · TX

My brakes periodically engage autonomously, including when I have cruise control on, or at home, which respectively turns off cruise control, and leaves my brakes lights on, killing my battery. It is my understanding that my year make and model have a recall for the brake sensor switch, but does not show for my VIN. My car was located in Texas satisfying the hot/ humid condition of the existing recall.

Filed Jan 14, 2025 · Engine · 82,000 miles · IL

The contact owns a 2019 Ford Fusion. While the contact's son was driving at an undisclosed speed, the cruise control failed to function as intended. The contact stated that the vehicle was shaking erratically, and the brakes independently activated. Additionally, the check engine warning light was illuminated. The contact stated that the failure had occurred while her son was driving on a busy highway. The vehicle was pulled over to the shoulder of the roadway. The vehicle was towed to the dealer where it was diagnosed with a failed electric actuator. The contact was informed that the electric actuator, gaskets, and spark plugs needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 82,000.

Filed Jun 20, 2024 · Driver assistance, Electrical · IN

On Saturday [XXX] I noticed when I opened my driver side door, the dash light & the light on my touch screen began flickering. I didn't think much about it at the time, but the next day, [XXX] as myself & my wife were traveling on the highway, I tried to turn on my cruise control but it would not come on. I then tried to adjust my stereo volume on the steering wheel & it wasn't working either. Well, the next day I checked the fuses & they were fine, so that's when I went online & found out that the clock spring in the steering wheel could most likely be the problem. Well I decided to dig a little deeper into the matter & I found out that some 2016 Ford trucks had been recalled because of faulty clock springs which also could cause the airbag not to deploy when needed. I was just told by an employee from a local Ford Dealership that the 2016 Ford Fusion was not a part of that recall, which I believe should have been a part of that recall, because I'm pretty sure that the same clock springs that were used in those 2016 trucks, were used in the 2016 Ford Fusions. I would like to ask that you would please look into this mater, because this is a serious mater, & I think Ford needs to fix this problem. They should be responsible for all of their vehicles with these bad clock springs & not just those trucks only. Thank you for your time & all you do to keep us safe on the road. God Bless you all! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 16, 2024 · Brakes, Lights · OH

I currently believe that the break pedal bumper has failed. My brake tail lights are permanently on, even when the car is off & unoccupied. My cruise control has been disabled and throttle control has been sporadic. The accelerator pedal does not respond properly when driving, it will either give no response or a sudden surge of power (Usually up to 5000 RPM), cause unsafe driving conditions and the inability to maintain accurate control of the speed of the vehicle. This may be because the vehicle thinks the brake is constantly being pressed. The vehicle is also a push button start and I can start it without pressing the brake, which leads me to believe it thinks the brake is always on. I've read there was a recall previously for brake bumpers, but it did not cover my location. I believe that recall needs to be expanded. I have found a yellowed (from age, was probably clear) chunk of a rubber washer/gasket on my floor board under the brake pedal. I have my vehicle scheduled to be looked at by a Ford dealer on Tuesday the 18th. There are no warning lights, messages, or anything else that indicates that the vehicle believes there is an issue. I can instruct the Ford dealership to hold onto the part, if it is the issue and if the federal safety agency wants it, assuming I get a response prior to my appointment.

Filed Jan 24, 2024 · Electrical, Seat belts · DE

The Accessory power interface module has failed. It receives inputs from a variety of sensors, some hardwired directly to it, while most are sent over the bus communications system from the Powertrain Control Module (PCM). These inputs allow the module to communicate with the steering wheel controls, the radio, navigation system and the consumer's personal cell phone via Bluetooth. When I contacted Ford they said there was nothing they were able to do because there is no active recall for this model/year. I strongly feel as if this is a safety hazard due to not only my steering wheel controls being inoperable, but my cruise control, HVAC system, and navigation system, rear camera system, audio system, Bluetooth, to be faulty and not work. Additionally the on the driver seat the part that the seat belt clicks into broke

Filed Jul 5, 2023 · Acceleration · 85,000 miles · OH · crash

The contact owns a 2016 Ford Fusion. The contact stated that while the dad was driving with the cruise control set at 65 MHP. While approaching a slower vehicle ahead the driver pressed both the brake pedal and the cruise control buttons on the steering wheel but the cruise control did not deactivate. As the driver switched to the left lane to avoid a collision the vehicle crashed into the rear of another vehicle and a third vehicle was also crashed into. Which vehicle crashed into the third vehicle was undetermined. During the crash, no injuries were reported from either of the three vehicles involved in the crash. A police report was taken and the scene and the vehicle was towed to a nearby wrecking yard. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 85,000.