2016 Ford Fusion: adaptive cruise control problems

Filed Jun 20, 2024 · Driver assistance, Electrical · IN

On Saturday [XXX] I noticed when I opened my driver side door, the dash light & the light on my touch screen began flickering. I didn't think much about it at the time, but the next day, [XXX] as myself & my wife were traveling on the highway, I tried to turn on my cruise control but it would not come on. I then tried to adjust my stereo volume on the steering wheel & it wasn't working either. Well, the next day I checked the fuses & they were fine, so that's when I went online & found out that the clock spring in the steering wheel could most likely be the problem. Well I decided to dig a little deeper into the matter & I found out that some 2016 Ford trucks had been recalled because of faulty clock springs which also could cause the airbag not to deploy when needed. I was just told by an employee from a local Ford Dealership that the 2016 Ford Fusion was not a part of that recall, which I believe should have been a part of that recall, because I'm pretty sure that the same clock springs that were used in those 2016 trucks, were used in the 2016 Ford Fusions. I would like to ask that you would please look into this mater, because this is a serious mater, & I think Ford needs to fix this problem. They should be responsible for all of their vehicles with these bad clock springs & not just those trucks only. Thank you for your time & all you do to keep us safe on the road. God Bless you all! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 5, 2023 · Acceleration · 85,000 miles · OH · crash

The contact owns a 2016 Ford Fusion. The contact stated that while the dad was driving with the cruise control set at 65 MHP. While approaching a slower vehicle ahead the driver pressed both the brake pedal and the cruise control buttons on the steering wheel but the cruise control did not deactivate. As the driver switched to the left lane to avoid a collision the vehicle crashed into the rear of another vehicle and a third vehicle was also crashed into. Which vehicle crashed into the third vehicle was undetermined. During the crash, no injuries were reported from either of the three vehicles involved in the crash. A police report was taken and the scene and the vehicle was towed to a nearby wrecking yard. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 85,000.

Filed Jun 7, 2023 · Transmission · 100,300 miles · VA

The contact owns a 2016 Ford Fusion. The contact stated that while driving 75 MPH with cruise control activated, the cruise control system inadvertently deactivated and the vehicle lost motive power before going into LIMP Mode. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to an independent mechanic, who inconclusively diagnosed a possible failure with the torque converter or front transmission pump. The vehicle was towed to another independent mechanic, who determined that the transmission flex plate was fractured. The contact stated that the transmission flex plate had fractured before and had been replaced eight months prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,300.

Filed Nov 26, 2022 · Acceleration · IL

I was driving my car on the interstate at 75 mph and had the cruise control on when the wrench light came on and the car started slowing down and losing power. I pulled over and shut the car off for a few min, started driving, and it did it again. A couple of mechanics I've talked to said it could be the throttle body positron sensor or the throttle body itself. I've had the fuel pump and fuel pump modulator and relays checked. I've also had the spark plugs checked and changed and the issue was still there. The car has a mileage of 71,000. The car is still not fixed at this time.

Filed Nov 12, 2022 · Engine · OH

While driving around 35 mph I turned on cruise control and shortly after lost acceleration and power to the engine. I put the vehicle in park and pressed the engine start and the engine turned back on like normal. The next day while driving I lost power again while going about 15 mph. The car randomly loses acceleration and pressing the accelerator does nothing. The "Full Accessory Power Active" message popped up. The check engine light is on and shows code P1450. This is so dangerous since you have no warning and it can happen at any time and any speed. I am taking the car into the dealer to inspect.

Filed Mar 22, 2021 · Brakes, Driver assistance · 80,000 miles · KS

I was driving on the highway straight with cruise control set and suddenly it felt like I hit a huge pothole, but I didnt. Shortly after 4 dash lights came on which are the ABS, traction control, traction control off, and tire pressure monitor fault. Steering is harder and brakes do not work sometimes. The code, when hooked up comes back as ABS module system. Also after this incident the bluetooth in the car disconnects randomly about every 3 days. I have to unhook the battery to rest it to be able to use the bluetooth function again.

Filed Aug 26, 2019 · Acceleration · 25,000 miles · OH

Tl* the contact owns a 2016 ford fusion. While driving with the cruise control set at 65 MPH, another vehicle pulled out in front of the contact's vehicle. The contact slammed on the brake pedal, but the cruise control failed to turn off. The contact stated that the manual off button had to be pressed numerous times before the cruise control turned off. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.

Filed May 15, 2018 · Electrical, Engine · 40,000 miles · MO

Engine loses engine power when driving. Pressing the accelerator pedal does nothing. Must coast or brake until the car stops. Power steering, braking, and climate control systems remain functional; radio remains on; turn signals did not work. 'trans not in park' message appears on the display. Event has occurred three times when driving at highway speeds. Cruise control was on and set during at least two times out of the three events. Car may be restarted after coming to a stop, shifting into park and turning key to off. Appears to 'reset' to work correctly until the next unexpected event occurs. Check engine light does not come on. Chime occurs after the loss of engine power. The car does not shake during or before event. Have not experienced any harsh or delayed shifting when starting from stop or after slowing and trying to accelerate. Three identical instances have occurred since driving this car. In one of the three instances, the key was bumped with a knee. Present milage is about 48000. Car was obtained in 12/2016. Local ford dealer states that there are no recalls or services outstanding for this vehicle; did not know of any reported problems like this. On may 15, 2018 wes myers at bob sight ford in lee's summit, missouri checked two other fusions and noted that this same problem will occur if the key is barely rotated back - not so much as to think it should turn off the engine. As such, he did not find anything 'wrong' since other vehicles exhibit the same problem; replacing the ignition switch with another that has the same problem would not provide a fix. Also stated that unless the car was still under the bumper to bumper warranty, that ford would not take any action. The vehicle leasing company (enterprise) has not issued any notices stating this is a known issue with the vehicle. The federal safety agency 9/19/2016, blacklick, oh, is similar issue.

Filed Sep 28, 2016 · Brakes, Fuel system · 12,000 miles · OH

While traveling on business my 2016 ford fusion fleet vehicle suddenly lost power to the accelerator and began vibrating. The gas pedal could be pressed but had no affect as if it had been disconnected and an orange wrench appeared stating see manual. I was traveling approximately 70 miles an hour at the time (cruise control was set and had been at this speed for some time, no recent acceleration had occurred). When it happened I was in the middle of a highway construction zone with no shoulder. I went to tap the brake to see if it was still functioning and when I reached for it with my foot it was already partially depressed and when I tapped it the car felt like the brakes had locked or were for some reason extremely sensitive causing me to rapidly decelerate almost causing an accident since people were traveling behind me. After that happened I decided I had no other option and moved off to the right between the cones and brought the vehicle to a complete stop. When I was at a complete stop the vibrating intensified briefly before I was able to shut the car off. I waited 5 or 10 seconds and turned the car back on and it seemed to work fine. I completed the remaining 60-70 miles of my drive and have made a few 50-100 mile trips since without it occurring again so I thought it was a fluke thing until I got an email from the fleet company stating this is a known issue, I am scheduled to bring the car in for repair now. The incident occurred at approximately 12,000 miles.