The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that upon shifting into reverse, the rearview camera displayed a blank screen with the message "Camera not Available" displayed. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
2016 Ford Fusion driver assistance problems
183 complaints (11% of all complaints for this car). Typical mileage when it fails: 85,000. 13 crashes reported.
- owner complaints
- 183
- of this car's complaints
- 11%
- typical mileage
- 85,000
- crashes
- 13
- recalls
- 1
Which part fails
- Rearview system braking10
- Warnings8
- Blind spot detection7
- Sensing system: camera6
- Automatic emergency braking5
- Camera system1
- Adaptive cruise control1
At what mileage
Complaints by mileage at the time of the problem.
Ford Fusion driver assistance problems in other years
Specific symptoms reported on the 2016 Ford Fusion driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Risk
- A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 14, 2025.
Recall number 25V695000 · Recall details
What 2016 Ford Fusion owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was contacted, and the contact was informed that parts were not yet available.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display an image. The vehicle was taken to a local dealer where the failure was confirmed. Another local dealer, Parks Ford of Wesley Chapel (28739 CR 54Wesley Chapel, FL 33543); was contacted for a second opinion; however, the parts were not yet available for the recall repair. The failure mileage was approximately 48,000.
The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank or distorted image. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 100,000.
The contact owns a 2016 Ford Fusion. The contact stated that they had received notification of notification of the federal safety agency Campaign Number : 25V695000 (BACK OVER PREVENTION) the local dealer was contacted however the vehicle was not remedied as the contact was advised that the parts to perform the recall repair were not yet available. The contact had experienced the failure stating that upon reversing the rear view camera would display blank or distorted, no warning lights were illuminated. The contact stated that the manufacturer had failed to provide a remedy in a timely manner. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the rearview camera displayed a blank or distorted screen. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera operated intermittently. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 16,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that upon shifting into reverse, the rearview camera displayed a blank image. The failure mileage was 125,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone. The failure mileage was 68,000.
Questions about the 2016 Ford Fusion driver assistance
Does the 2016 Ford Fusion have driver assistance problems?
Owners have filed 183 complaints about the driver assistance of the 2016 Ford Fusion, 11% of all its complaints.
At what mileage do 2016 Ford Fusion driver assistance problems start?
The typical (median) mileage in owner complaints is 85,000 miles.
Was there a recall on the 2016 Ford Fusion driver assistance?
Yes, 1 recall: 25V695000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Fusion have the most driver assistance problems?
The Ford Fusion model years with the most driver assistance complaints are 2016 (183 complaints), 2010 (167 complaints) and 2011 (106 complaints).
Other 2016 Ford Fusion problems
Engine 536Transmission 311Steering 176Electrical 150Brakes 137Fuel system 92Airbags 50Body 50Acceleration 47Wheels 43Locks 35Visibility 26Seat belts 17Lights 16Seats 8Suspension 8Tires 4
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