The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear view image as intended. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
2016 Ford Fusion driver assistance complaints
Page 3 of 7: complaints 41 to 70 of 183, newest first, as owners wrote them.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the rear-view camera intermittently displayed a blank or distorted image. Additionally, the rear-view camera error message was displayed on the screen. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a black image with the message “Please See Dealer for Repair" displayed, causing the vehicle to reverse into the rear of another vehicle that was also reversing. The contact stated that both vehicles were reversing at approximately 5 MPH. There was no reported injury or damages. The dealer was contacted and informed the contact that parts were only available to repair Mustangs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen or a distorted image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera display a black screen. The dealer was contacted and confirmed that the part for the recall repair was not available. The manufacturer was made aware of the issue but was unable to provide a timeframe for parts availability. The approximate failure mileage was 85,000.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank screen. Additionally, the rear-view camera error message was displayed. The vehicle was taken to the dealer, where it was diagnosed with an inoperable rear-view camera display. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were unavailable. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2016 Ford Fusion. The contact stated that while vehicle was in reverse(R), the rear-view camera displayed a blank image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact received notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that while reversing, the rearview camera image displayed a black screen. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. A local dealer was contacted and confirmed that the recall remedy was unavailable. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 90,000.
The contact owns a 2016 Ford Fusion. The contact received a notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in Reverse, the rearview camera failed to display a clear-view image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
My rear view camera hasn’t worked since October 2025 and I’ve had multiple incidents where I’m reversing and almost hit a pedestrian.. This is a big problem for me because im used to having my rear view camera.. I don’t understand why it’s taking so long to find a simple fix to this issue.. I’ve waited for almost a year and still nothing.. When will this issue be resolved?.
The contact owns a 2016 Ford Fusion. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Fusion. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. Additionally, the contact stated that while making a turn, the turn signal delayed to engage as intended. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,202.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera displayed a black image intermittently. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Back up camera does not work and other electrical elements not working in conjunction with it
See attached document for complaint.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rear-view camera displayed a blank image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was intermittent, however the failure was persistent during the winter months. The dealer was made aware of the failure, and the contact was informed that parts were unavailable to repair the vehicle. The contact later received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the message "No Coolant" was displayed on the instrument panel, and there was smoke coming from outside of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with a blown head gasket. The contact was informed that the engine needed to be replaced. The independent mechanic made the contact aware of an undisclosed recall; however, the VIN was not included in a recall related to the failure. The vehicle was repaired. The manufacturer was notified of the failure. The contact stated that while reversing at an undisclosed speed, the rearview camera image was inverted and the rear passenger’s side of the vehicle crashed into an unoccupied vehicle. No warning lights were illuminated. The failure had occurred on several occasions. A police report was not filed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 99,000.
My backup camera does not work any longer. I have had several near-misses of collisions with both cars and people. Please make the recall fix available!! On the date of incident field, I just put the last time it happened. There have been multiple dates.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera displayed a black image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part required to complete the recall repair was unavailable. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact received a notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a distorted image, with an unknown warning message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part required for the repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera displayed a distorted image alongside an erroneous representation of object proximity, causing surrounding objects and vehicles to appear further away than they actually were. The dealer was contacted, and it was confirmed that the remedy was not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 135,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the screen display started blinking, went blank, and the screen became inverted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 93,000.
See attached document for complaint.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact stated that the rearview camera displayed a blank image. The approximate failure mileage was 100,000.
We received the notice about this recall in October 2025, more than six months ago. In our estimation, this far exceeds the reasonable amount of time that should be allotted to a company before a fix needs to be available and completed. This is a serious safety issue, and we have almost been in accidents because of the lack of camera. Dealerships have brushed us off when we asked about the status of the recall, as though it was unimportant. Is there anything we can do light a fire under Ford, or to force them to provide a replacement vehicle for us? Thank you,
Backup camera does not work dealership has done absolutely nothing regarding this matter it’s been almost 8 months
The contact owns a The contact received notification of the federal safety agency Campaign Number: however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank or distorted image.
The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would sometimes appear blank and other times the image would flicker. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall The approximate failure mileage was 150,000.
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