My airbag light suddenly came on this morning and my light blinking off for the airbag was blinking my whole trip to work. I've also had my catalytic converter replaced and my check engine warning still says their is an issue when everything has been replaced Lights on my mirrors also don't cut on when someone is in my blind spots the symbol is there but they don't light up My back up camera has not worked correctly since a few weeks after I got the car. I have taken it to the dealership and their stating it happens in these vehicles sometimes.
2016 Ford Fusion driver assistance complaints
Page 6 of 7: complaints 131 to 160 of 183, newest first, as owners wrote them.
On Saturday [XXX] I noticed when I opened my driver side door, the dash light & the light on my touch screen began flickering. I didn't think much about it at the time, but the next day, [XXX] as myself & my wife were traveling on the highway, I tried to turn on my cruise control but it would not come on. I then tried to adjust my stereo volume on the steering wheel & it wasn't working either. Well, the next day I checked the fuses & they were fine, so that's when I went online & found out that the clock spring in the steering wheel could most likely be the problem. Well I decided to dig a little deeper into the matter & I found out that some 2016 Ford trucks had been recalled because of faulty clock springs which also could cause the airbag not to deploy when needed. I was just told by an employee from a local Ford Dealership that the 2016 Ford Fusion was not a part of that recall, which I believe should have been a part of that recall, because I'm pretty sure that the same clock springs that were used in those 2016 trucks, were used in the 2016 Ford Fusions. I would like to ask that you would please look into this mater, because this is a serious mater, & I think Ford needs to fix this problem. They should be responsible for all of their vehicles with these bad clock springs & not just those trucks only. Thank you for your time & all you do to keep us safe on the road. God Bless you all! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Transmission is constantly jerking when engine light is on. Driver assist back up reports to return to dealership and the front just doesn't work at all.
The contact owns a 2016 Ford Fusion. The contact stated while starting the vehicle, the traction control warning light and other unknown warning lights were illuminated. Additionally, the vehicle lost power steering functionality. The vehicle was towed to the dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The contact related the failure to the federal safety agency Campaign Number: 19V632000 (Steering) however, the dealer informed the contact that the vehicle was not covered because the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 82,000.
The Airbags lights showing it is off and not functioning.
Backup camera works when car started up, but will go out after the vehicle has been on for serval minutes and will not work. Know recall on other later models of Ford 2020-2023 backup cameras
Rear camera works intermittently. The Ford Dealer service said it failed and it'll be 800.00 to fix... I passed on that... but now that I'm seeing other Fords with camera recalls, I wonder if this problem is related.
Rear camera keeps failing. Generic problem for many ford drivers. Bad grounding wire
My brakes failed. Pedal went to the floor. Brake fluid leaked out. Extremely terrifying.
The contact owns a 2016 Ford Fusion. The contact stated that the rear-view camera was distorted. The contact also stated that the HVAC system would turn on independently. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
My back-up camera only half works. Sometimes it works, and sometimes it doesn’t. My car also doesn’t alert me to when I’m getting too close to another vehicle when I backing into a parking spot. Also, the Bluetooth in my car has not worked or even connect to my phone since I first bought that car, and for this car to not even be 10 years old yet, this is ridiculous. Everyone I know has been having very similar issues. Y’all need to get it together. Is there anyway this issue can be looked into as well please? It’s be really nice to get to use all of my features I pay for. Love the car, hate this electrical bs. 🙄
Our camera cuts in and out. We took it to Ford initially to run a diagnostic but they killed our battery doing the test and never finished. Now the camera is showing things opposite..our mailbox is on our right backing out but camea shows left. Same when a car pulled to our right but camera showed left and caused us a scare. Completely unreliable. It cuts off/on constantly when using it to back out and sometimes doesn't beep.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing into a parking space, the rearview camera displayed a mirrored image. Additionally, the rearview camera failed to function as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the federal safety agency Hotline. The failure mileage was 92,000.
The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.
The APIM on my 2016 Ford Fusion Energy is, as per the local Ford dealership service department, refusing to take software updates provided by Ford rendering the instrument control cluster inoperative on an intermittent basis. This means that at the least from my personal experience the backup camera (to me, a safety issue), radio (inconvenience), navigation (inconvenience), bluetooth/phone (dialing, hands free - to me, can be a safety issue), and some climate/HVAC functions (inconvenience), do not work. I do not know if the collision avoidance system is also affected. Please see the federal safety agency Campaign Number: 15V406000 for similar issues for different Ford models. The question here is that Ford is offering a software update for free, but the software as written is not capable of updating the APIM in my car. If Ford agreed to fix an earlier APIM problem with other models with a free software update, and the software update does not install properly on Ford equipment rendering useless safety-related functions, does the consumer then have to pay for the fix? I have asked the service department at the dealership to provide me with the module. I confirmed with national Ford Customer Service that Ford is unwilling to offer any support for parts (about $700) and/or labor (about $600) for a version of the APIM that will take the software update as written (we hope). I did attempt Ford's instructions for updating software and was not successful; the dealer confirmed that their efforts to update the software after several tries were not successful either. I attach a photo of the first error message received when the problem started. Please see other the federal safety agency complaints that appear to be related, although I do not know if software updates worked in those instances - 11321932, 11300724, and 11052887. Please also see the comments on Ford APIM issues from customers posted on the following website: https://www.vehiclehistory.com/articles/ford-apim-recalls-you-need-to-know-about
The contact owns a 2016 Ford Fusion. The contact stated that the back-up camera occasionally failed to work as needed and intermittently went black while reversing. The contact took the vehicle to the dealer who confirmed that the failure was related to the federal safety agency Campaign Number: 22V644000 (Back Over Prevention) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency hotline. The approximate failure mileage was 105,000.
Approximately 3 weeks ago my teenage driver called me at work to inform me that his display was "black" and he had no radio. When asked to provide more details, he said that the display screen in the care, which is a touchscreen that is divided into 4 sections (phone, navigation, climate, radio) was not functioning like intended. This screen also displays the backup view when in reverse. He also stated that there is no radio, his phone does not connect via Bluetooth as it did previously to allow for hands-free driving. My son said the screen was functioning as intended when he parked his car for the night, but upon starting the next day it was black- no warning or other symptoms of this problem. We had the car evaluated at the Ford dealership and told it could be two things, but unsure which-tech said have to fix one first and if that doesn't work then the other. APIM failure is one of the two potential problems. My son is a teenage driver, the lack of Bluetooth connectivity and the safety net of the backup display poses a risk for (1) driving distraction related to inability for hands-free driving (2) backup rearview display and additional alerts while car is in reverse malfunctioning increasing the likelihood of collision when in reverse. Ford has known issues with APIMs in various 2017 and newer makes/models.
The back up camera keeps failing.
Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still. Will not lock closed. They have recalls on this same problem just not my vehicle even though it’s the same part. Safety Rear left cross traffic sensor just gave out and flashes code on dash now. Will not sense vehicle approaching on drivers side now as well.
Backup camera works intermittently. 75% of the time I get a blank screen with a message to contact a dealer for service. 25% of the time it works. I've been to a dealership to get it fixed and they were unable to fix it.
The contact owns a 2016 Ford Fusion. The contact stated that while shifting the vehicle into reverse, the back over prevention camera display showed a blank screen. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.
The infotainment computer in the dashboard stopped working. When the car is turned on, the computer restarts itself several times before finally shutting down. This is a safety concern because the backup camera no longer functions.
I was driving on the highway straight with cruise control set and suddenly it felt like I hit a huge pothole, but I didnt. Shortly after 4 dash lights came on which are the ABS, traction control, traction control off, and tire pressure monitor fault. Steering is harder and brakes do not work sometimes. The code, when hooked up comes back as ABS module system. Also after this incident the bluetooth in the car disconnects randomly about every 3 days. I have to unhook the battery to rest it to be able to use the bluetooth function again.
My car won't drive forward or backwards I had to turn it off and on again just to move a little until I made it to my location
Cross traffic system fault and blind spot system fault warnings intermittently appear. When this happens the climate control, entertainment control shuts off. All windows other than the driver's window cannot be operated from the driver's control. Other controls on the touchscreen become inoperable. The windshield wipers will turn on and swipe once or twice even though there is no moisture and low humidity. These things will happen while driving and then go back to normal operation while driving two to 20 minutes later. My concern is that there is a module or system that is malfunctioning and while it hasn't been a safety issue yet, I worry that at some point I may be driving and the errors may cause loss of steering or braking or engine to turn off or accelerate or lights may turn off at night which would have a potential to injure or cause a fatal occurrence to myself, my family or an innocent person that happens to be near me. These issues have been going on for quite awhile and no one can seem to find a solution. It was looked at by a ford dealer, independent mechanics and reported to ford to establish a record with them. One mechanic feels it is all related to the bcm body control module. I am giving a date below because that is required. The issues began prior to that date and many times since. That is the date we started keeping records.
When pushing the start button, the car struggles to start. The battery was checked and no problems were found. Sometimes the car does not detect when the drivers seatbelt is not on while driving or sitting still. The beeping sounds the car typically makes when backing, alerting the driver is a completely different sound now. Other beeping noises are also different sounds and pitches. The engine light turns on and off. Faint scratching noise under the hood. Windows will go down by themselves.
The vehicle was stationary in my garage. I was attempting to leave for work and the vehicle wouldn't start. I checked the fluids and checked battery cable and finally the vehicle started with hesitation. Warning lights 'sterring asist fault' 'low battery feature' an 'service advance trac' appeared. Could not turned the sterring wheel at all to back out of garage. Battery is 1year old should not be low.
There was electrical malfunctioning taking place and the power steering was malfunctioning and the car would just stall and like lock up everything in it and everything would be flashing on and on inside on and off
When the steering wheel is turned all the way to either side, multiple alarm sounds go off in the vehicle including loss of power steering, loss of reverse sensors, loss of hill assist and loss of stability control. This occurs anytime the wheel is fully turned, either stationary or moving. This occurred 2 years ago in the same vehicle and they replaced the computer, after not finding any other issue. Now it is occurring again, same symptoms, same cause. A video can easily be sent if requested.
I was driving upon making a left hand turn in the city the steering wheel became very difficult to turn, the stability control light and traction lights all lit up on the dashboard, basically felt like the power steering gave out. I'm not sure the cause of this or how it can be resolved. I also noticed everytime I refuel the vehicle and start it up the rpms will drop as if the vehicle is going to shut off and becomes hesitant for a few mins while parked at the pump and then it idles back normal.
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