The contact owns a 2016 Ford Fusion. The contact stated that the driver's and passenger's side rearview mirrors' blind spot detection system was inoperable. A message advising that unknown sensors were inoperable was displayed intermittently, and the contact was required to press "OK". Additionally, a message advising that unknown sensors were inoperable was constantly displayed on the instrument panel. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted or blank while in reverse(R). The vehicle was taken to the dealer, where it was confirmed that the part to do the recall repair was not yet available. The contact stated that while reversing at approximately 5 MPH, the failure recurred, causing the vehicle to crash into a pole. The contact stated that the rear bumper was damaged. There was no injury sustained. The vehicle was taken to an autobody repair shop, where the contact was informed that the rear bumper needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
2016 Ford Fusion driver assistance complaints
Page 5 of 7: complaints 101 to 130 of 183, newest first, as owners wrote them.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). While driving at an undisclosed speed, the vehicle started running rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved DTC: P0302 (Misfire in Cylinder #2). The vehicle was taken to another independent mechanic, who retrieved the same code and informed the contact that cylinder #2 ignition coil and spark plug needed to be replaced. The vehicle was repaired. While driving, there was white smoke coming from the tailpipe, but the vehicle was still running rough. The engine overheated, and the contact pulled over and added additional fluids to the engine. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The contact obtained an extended warranty, but the claim was denied due to not meeting the mileage requirements. While driving at 35 MPH, the vehicle stalled. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The contact called a local dealer several times and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was intermittently blank while reversing. The dealer was notified of the failure and confirmed that the recall remedy part was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.
The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank, and the message “Camera not Available” was displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the parts were not yet available for the repair. The dealer was contacted and confirmed that parts were not available and that a second recall notification letter would be issued once the remedy became available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blue image while the vehicle was in reverse(R). The contact stated that the failure had obstructed the road's visibility, which prevented the driver from safely operating the vehicle. The contact stated that the rearview camera had previously displayed a distorted image. The message "Rear camera not available" was displayed. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000.
The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the rearview camera image failed to display properly, and a caution message was displayed. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system had become inoperable due to the failure, and the contact considered the infotainment system failure hazardous and unsafe while driving. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
The contact owns a 2016 Ford Fusion. The contact stated that upon shifting to reverse(R), the rearview camera displayed a black image, and a message advising to contact Ford Motor Company was displayed on the screen. The vehicle was taken to an independent mechanic, where it was determined that the camera needed to be replaced. The contact purchased the camera from Amazon, and the mechanic replaced the rearview camera; however, the failure recurred. The contact later received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The vehicle was taken to the dealer, where the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions, while in reverse(R) the rear-view camera malfunctioned. The contact stated that the display screen went black and, while visible, the image was distorted or was flipped horizontally, right to left instead of left to right. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 86,600.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25v695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera would black out intermittently. The failure had become more persistent over time and would fail whenever in reverse. While reversing out of a parking space, the back-over prevention camera displayed a black screen. The contact continued in reverse, and another vehicle ended up hitting the vehicle in the center of the rear bumper. The crash caused damage to the other vehicle's front bumper. There were no injuries and no medical attention needed. The air bags deployed. A police report was not filed. The vehicle was taken to the dealer, who confirmed the remedy was not available. The damage to the vehicle had not been repaired. The manufacturer was informed of the failure and confirmed the same as the dealer. The manufacturer referred the contact to the dealer. The failure mileage was approximately 119,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the message “Camera Unavailable” was displayed while shifted to reverse(R). The contact stated that after wiping the camera lens, the customer attempted to reverse again; however, the camera displayed a black spot obstructing the image and preventing a clear view of the rear of the vehicle. The dealer was contacted and confirmed that the part to repair the vehicle was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact received notifications of the federal safety agency Campaign Numbers: 23V162000 (SERVICE BRAKES, HYDRAULIC) and 25V695000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was purchased in 2025, and the rearview camera was not functioning as intended. The failure mileage was approximately 116,000.
The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the image appeared distorted. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention). The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.
The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2016 Ford Fusion. The contact stated that while in reverse in a parking lot, the rearview camera malfunctioned and displayed a black screen. The vehicle's rear bumper collided with an unknown parking barrier. There were no injuries or damages. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The contact received notice of the federal safety agency Campaign Number:Â 25V695000 (Back Over Prevention) after the incident. The manufacturer was notified of the failure. The failure mileage was unknown
The contact owned a 2016 Ford Fusion. The contact received notifications of the federal safety agency Campaign Numbers: 23V162000 (Service Brakes, Hydraulic) and 25V695000 (Back Over Prevention); and requested to be removed from the recall distribution list because the contact no longer owns the vehicle. The dealer was contacted.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the back over prevention camera displayed a solid black screen or a partial screen, with the message "Contact Dealer" displayed. The contact indicated that the failure created a visibility hazard for the driver. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 163,000.
The same issue with the backup camera as the other vehicles in current recall. The 2016 Ford Fusion should be on that list as well.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera image was blurred, black, green, or blue. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure was initially occurring intermittently but had become persistent. The manufacturer was made aware of the failure but no assistance was provided. The contact referenced an unknown recall but the VIN was not included. The failure mileage was approximately 48,000.
backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right
The contact owns a 2016 Ford Fusion. The contact stated that the back over prevention camera had malfunctioned. While reversing, the screen image was blank. Occasionally, the camera worked as needed for a day or two. There were no warning lights illuminated. The contact linked the failure to the federal safety agency Campaign Number: 25V442000 (Back Over Prevention). The local dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 160,000.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera was inoperable intermittently. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the rearview camera would display a blank image intermittently. The vehicle was taken to a dealer, where an unknown diagnosis was made, and the contact was given an estimate for the repair. The vehicle was not repaired. Upon investigation, the contact related the failure to a recall. The manufacturer notified of the failure and referred the contact to the federal safety agency Hotline to file a vehicle safety complaint. The failure mileage was unknown.
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the rearview camera was intermittently inoperative. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an internal short and that the rearview camera needed to be replaced. The vehicle was repaired. The contact researched and became aware of an unknown the federal safety agency recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
While backing up, the rear came will show a black screen on the display or a message to contact the dealership. This isn't a constant issue, but comes whenever. I took it to the dealership a few years ago, but because it wasn't happening then, they said there was nothing they could do.
The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera failed to display an image, and occasionally displayed a blank image. The message "Camera Unavailable - Please Contact Dealer" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to the federal safety agency Campaign Number: 25V315000 (Back Over Prevention); however, the year, model, and VIN were not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 142,000.
The contact owns a 2016 Ford Fusion. The contact stated while reversing, the rearview camera displayed a live image and a black image intermittently, with the message "Rearview Camera Issues - See Dealer" displayed on the infotainment screen. Additionally, the contact stated that upon shifting to drive(D), the rearview camera live image remained displayed for approximately 3 seconds. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
The ABS module is faulty and light will come on at random times and makes steering hard and braking on right side of vehicle is hard. I have taken it to Raceway Ford of Hartsville and they are having a hard time getting the part due to it being called obsolete but I think it needs to be on the recall list as well due to it being a safety concern on my vehicle.
I have never had this issue before with this car. I started the car up to go to the store and saw all these lights on my dash. I keep my car maintained well. Tires, oil, tune up etc… and when I saw the lights on the dash it said service advance trac and steering loss stop safely with 2 other icons above it. So I didn’t know what that was so I sent to get power fluid not knowing it wasn’t a reservoir. I know Ford had/has a recall on 2016 ford fusions model for THIS EXACT ISSUE! My steering cannot turn at all I need my car, PLEASE I am on disability and it’s not right that the recall won’t cover all ford of this model with this issue. I beg, I need my car fixed.
air bag light comes on sometimes not other car panic alarm goes off at random times backup camera sometimes work sometimes glitches
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