2016 Ford Fusion visibility problems

Filed Sep 23, 2026 · Electrical, Visibility · MA

The backup camera is malfunctioning. I brought in the car to the McGovern ford dealership for repair, but they stated the remedy was not yet available. It’s been over a year with a distorted image displayed on the screen, and it causes a huge distraction/confusion while reversing. It occasionally goes black, causing a dangerous situation while reversing in public areas. It began displaying a “repair needed, contact ford dealership” notification only after the camera had been distorted. This puts pedestrians/other vehicles at risk because it inaccurately displays where they are/ how close in proximity they are to my reversing vehicle. I have to turn my head to check my surroundings, but the distorted image displayed on the screen distracts/confuses the driver. It has been confirmed by the ford dealership.

Filed Sep 1, 2026 · Electrical, Visibility · IA

I am fully aware that my vehicle has a recall for the backup camera. Manufacturer recall number 25SA9, the federal safety agency recall number 25v695. That was back on XXX. Almost a year ago. It would be super if I could use my backup camera. I really appreciate that feature in the store parking lot, backing out of my driveway on a busy road, and picking up and dropping off my child from school as there are kids and vehicles everywhere are a few examples. Yes, I look over my shoulder regardless, but that camera does help a lot especially around the little kids. I have had a few close calls because someone was directly behind me and I didn't see them. Had my backup camera been working like it should have that wouldn't happen. How has it been almost a year and they still don't have parts? I have already had a few other recalls on my car to deal with as it is, but this one is particularly frustrating. How much time is a manufacturer typically given to fix a problem like this? How long do I need to wait for a feature that I paid for to work? I am a little frustrated, I know it is not your fault at all. I am just looking for some kind of an answer here. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 15, 2026 · Body, Visibility · DC

The rearview is not working consistently and caused me to back into a pole.

Filed Jul 7, 2026 · Visibility · FL

I own a 2016 Ford Fusion affected by Safety Recall 25SA9 (the federal safety agency Recall 25V695) regarding the rearview camera. I took my vehicle to an authorized Ford dealership on June 25, 2026, to have the recall repaired. The dealership confirmed that the repair procedure is currently available only for Mustang vehicles and that no repair is available for my Fusion. The dealership documented this on the repair order. I also contacted Ford Customer Relations, and Ford confirmed there is currently no confirmed ETA for the recall remedy. I am fully willing to complete the recall immediately, but I cannot do so because the manufacturer has not made the repair available for this vehicle. I am submitting this complaint because the manufacturer has been unable to provide a timely remedy for this safety recall despite my attempt to have the repair completed. I respectfully request that the federal safety agency review this situation.

Filed Jun 16, 2026 · Driver assistance, Visibility · OK

My backup camera does not work any longer. I have had several near-misses of collisions with both cars and people. Please make the recall fix available!! On the date of incident field, I just put the last time it happened. There have been multiple dates.

Filed May 21, 2026 · Visibility · NY

Recall letter was sent October 2025. It is now mid-May 2026 and Ford does not have parts available for this recall. That is not reasonable. The safety recall is the federal safety agency 25v695 for the rearview camera.

Filed May 10, 2026 · Electrical, Visibility · VA

The rear view camera on my 2016 Ford Fusion activates randomly while driving and displays blank or distorted images when the vehicle is in reverse. This is a known defect covered under Ford Recall 25SA9 / the federal safety agency 25v695, issued October 2025. I have contacted Koons Ford in Falls Church, VA multiple times requesting repair. The dealer stated the replacement part is only available for Mustangs. As of May 2026, Ford's own recall page confirms parts are still not available — over seven months after the recall was issued. I am driving daily with a malfunctioning safety system and no repair timeline. The camera issue creates a crash risk every time I reverse the vehicle.

Filed Mar 23, 2026 · Brakes, Electrical · GA

My vehicle has multiple active safety recalls that remain unrepaired. I have already contacted the dealership and attempted to have these issues addressed, but I have experienced delays and a lack of response. The front brake hose recall presents a serious safety risk, as it could rupture and cause a brake fluid leak, leading to reduced braking ability and increased stopping distance. Additionally, the rear view camera recall affects visibility when reversing, as the camera may display a blank or distorted image.I have already filed a complaint with the federal safety agency regarding these unresolved recalls. One of the recalls currently does not have a remedy available, and the other has not been completed despite my efforts to schedule repairs.These unresolved safety issues put me and others at risk, and I am concerned about the lack of timely action to correct them.

Filed Mar 17, 2026 · Visibility · AZ

Back-up camera shuts off during operation. Works intermittently and never for a full operation. This is a 2016 vehicle. Ford has be unable to remedy the situation. Camera has been replaced as well as software updates installed. No fix in sight.

Filed Mar 2, 2026 · Visibility · CA

There is an issue with the reverse view camera screen is distorted and blurry. View is difficult especially when reversing.