The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the rear driver’s side door opened independently. After a visual inspection, the contact observed that the door had failed to latch securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V775000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 130,000.
2016 Ford Fusion locks problems
35 complaints (2% of all complaints for this car). Typical mileage when it fails: 89,000.
- owner complaints
- 35
- of this car's complaints
- 2%
- typical mileage
- 89,000
- crashes
- 0
- recalls
- 2
Which part fails
- Doors: latch10
- Trunk lid: latch5
- Doors: lock1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Fusion locks problems in other years
Specific symptoms reported on the 2016 Ford Fusion locks
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
- Risk
- Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
- Remedy
- Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15. This recall is an expansion of the federal safety agency recall number 20V‑177.
Recall number 23V775000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15.
Recall number 20V177000 · Recall details
Related investigations
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V‑177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V‑246, 16V‑643 and 17V‑210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V‑177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V‑177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V‑177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under the federal safety agency TSB No. 10190990, a copy of which is available in this investigative file available at June 8, 2020, Ford submitted Safety Recall 20V‑331 (Ford 20S30) addressing vehicles previously remedied under the federal safety agency Recalls 15V‑246, 16V‑643 and 17V‑210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD
RQ19005
What 2016 Ford Fusion owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Ford Fusion. The contact stated that the passenger’s side front door failed to latch closed securely. Additionally, the messages “Hood Ajar" and "Door Ajar" were displayed. The contact stated that the failure was related to the federal safety agency Campaign Number: 23V775000 (Latches/Locks/Linkages); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred to contact to the federal safety agency Hotline for assistance. The failure mileage was 80,000.
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving approximately 3 MPH and attempting to pull into the driveway of residence, the driver’s side door latch detached, causing the door to open unintendedly. The driver was unable to close the door. No warning light was illuminated. The contact stated that the VIN was not included in the federal safety agency Campaign Numbers: 20V177000 (Latches/Locks/Linkages). The vehicle was driven to a dealer where it was confirmed that the latch had detached, and the door latch was replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 93,000. The VIN was not available.
The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 23V775000 (Latches/Locks/Linkages). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.
The contact owns a 2016 Ford Fusion. The contact stated that after parking and exiting the vehicle, the front driver’s side door failed to remain closed and latched when closed. Additionally, the display indicated that the front driver's side door was always open. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 23V775000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,541.
ON 23OCT2023 I opened the Driver's side rear door in my garage. When I went to close the door it would not latch. After several failed attempts I taped the door closed and drove the car to the local FORD dealership for service. The latch mechanism was replaced on 27OCT2023. On 01DEC2023 I received an email notice from the federal safety agency regarding a possible recall for the door latches in my vehicle (2016 Ford Fusion), 23V775.
My trunk pops open by itself, without being activated. So far, if I keep my car locked, it will stay shut, but it has popped open while the vehicle was in motion. This is a safety hazard! It has been happening every day for the last several months.
The contact owns a 2016 Ford Fusion. The contact stated that the front driver’s side door failed to latch as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,059.
The contact owns a 2016 Ford Fusion. The contact stated that his wife was about to drive the vehicle however, when she closed the front driver's side door, the door failed to latch securely. The vehicle was taken to the dealer where, it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact the vehicle was not covered under the federal safety agency Campaign Number: 20V177000 (Latches/Locks/Linkages). The manufacturer referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 69,669.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front driver’s side door inadvertently opened without warning. The contact stated that he had to hold the door handle to keep the door closed to avoid an accident. The contact was able to proceed with caution to his destination. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion after he had closed the rear driver’s side door, he heard a beeping sound indicating that the door was ajar. The contact became aware that the rear driver’s side door failed to latch securely. The vehicle was taken to the dealer where it was diagnosed that the rear driver’s side door latch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact referenced the federal safety agency Campaign Number: 20V1770000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the federal safety agency Hotline. The failure mileage was approximately 73,000.
Questions about the 2016 Ford Fusion locks
Does the 2016 Ford Fusion have locks problems?
Owners have filed 35 complaints about the locks of the 2016 Ford Fusion, 2% of all its complaints.
At what mileage do 2016 Ford Fusion locks problems start?
The typical (median) mileage in owner complaints is 89,000 miles.
Was there a recall on the 2016 Ford Fusion locks?
Yes, 2 recalls: 23V775000, 20V177000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Fusion have the most locks problems?
The Ford Fusion model years with the most locks complaints are 2013 (85 complaints), 2014 (49 complaints) and 2006 (37 complaints).
Other 2016 Ford Fusion problems
Engine 536Transmission 311Driver assistance 181Steering 176Electrical 150Brakes 137Fuel system 92Airbags 50Body 50Acceleration 47Wheels 43Visibility 26Seat belts 17Lights 16Seats 8Suspension 8Tires 4
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Ford Fusion?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history