The contact owns a 2016 Ford Fusion. The contact stated that the rear passenger’s side door latch had failed, and the door would not remain closed securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 20V177000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.
2016 Ford Fusion locks complaints
Page 2 of 2: complaints 11 to 35 of 35, newest first, as owners wrote them.
The contact owns a 2016 Ford Fusion. The contact stated that the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V177000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 95,714.
The contact owns 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the rear driver’s side door flew open without warning. The vehicle was taken a dealer where it was repaired out of pocket. After the initial repair was performed, the front passenger’s and rear passenger’s side doors both failed to operate as needed. Upon investigation, the contact discovered the federal safety agency Campaign Number: 20V177000 (Latches/Locks/Linkage). The manufacturer was contacted, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 33,290.
The contact owns a 2016 Ford Fusion. The contact stated the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear driver’s side door latch to be replaced. The vehicle was repaired. The contact stated the front driver’s side door failed to latch on 6/20/2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.
The trunk on the fusion randomly opens on it's own, the key fob can be hanging inside the house, it opens when it's sunny, cloudy, dark, when the car is parked or when I am driving the car, which is a safety hazard as it can block my vision behind the car. It has been happening for over a year now. No warning lights alert of the soon to pop open trunk. Looked for solutions and none are available, many experience same issue and have gone to dealership and they aren't able to correct the problem
The contact owns a 2016 Ford Fusion. The contact stated that upon opening the front driver’s side door, the latch failed to latch securely. The door ajar warning light illuminated with an alert sound indicating that the door was still open. The vehicle was taken to the dealer where it was diagnosed that the latch assembly needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred with that rear driver’s side door latch. The vehicle was taken to an independent mechanic where it was diagnosed that the latch assembly failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the front passenger’s side door latch failed to latch securely. As a result, the contact had to use a rope to secure the doors while driving. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,800.
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front passenger’s side door inadvertently opened with the door ajar light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that a year later while driving at an undisclosed speed, the rear driver’s side door inadvertently opened. The door ajar light illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the federal safety agency Hotline. The failure mileage was approximately 96,000.
The contact owns a 2016 Ford Fusion. The contact stated that after locking the doors, the locking mechanism malfunctioned, and the doors could be opened from outside the vehicle. The contact stated that the failure was present on all four doors. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 155,000
The contact owns a 2016 Ford Fusion. The contact stated the front passenger’s side door latch failed to latch as designed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side door latch to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 37,995.
My trunk keeps opening on it's own. With the keys on me, not in my hands. Without the keys on me. While driving, while not driving, just completely at random. My trunk is continuously opening. From my research this seems to be a pretty common thing for this make and model of car, and I think it's time that it be recalled and fixed. It's not safe from a driving standpoint nor a personal safety standpoint.
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the trunk inadvertently opened. The contact stated that the trunk open warning light was illuminated. The contact stated that the trunk would inadvertently open while driving at various speeds and had become a recurring failure. The contact had not taken the vehicle to a local dealer nor an independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
The contact owns a 2016 Ford Fusion. The contact stated that the driver’s side rear door had malfunctioned and failed to lock securely. The vehicle was taken to the dealer and the door was replaced. The failure reoccurred on the driver’s side door. The vehicle was returned to the dealer and diagnosed with a similar failure. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 106,000.
The contact owns a 2016 Ford Fusion. The contact stated that the driver's side front door latch was inoperable. The driver's side front door failed to close as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 20V177000 (Latches/Locks/Linkages). The manufacturer was contacted and referred her to the federal safety agency Hotline. The failure mileage was approximately 128,000.
The contact owns a 2016 Ford Fusion. The contact stated that the dealer had previously replaced the passenger's side rear door latch assembly; however, the failure recurred on the passenger's side front door. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency. The failure mileage was approximately 170,000.
The contact owns a 2016 Ford Focus. The contact stated that the driver’s front door failed to unlatch as needed. The contact stated that the failure recurred several times. The vehicle was towed to the local dealer to be diagnosed. The dealer determined that the latch was faulty. The vehicle was repaired. The manufacturer was contacted and related the failure to the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer referred the contact to the federal safety agency for assistance. The failure mileage was approximately 85,000.
While driving the drivers door came open. This happened to the passenger door about 10 months ago. I check and there is a recall for the safety latch on other 2016 Ford Fusions but not for my vin #. There was no warning it just flew open while making a right turn.
The contact owns a 2016 Ford Fusion. The contact stated while parked in a parking lot, the latch inside the door failed to latch securely and the door failed to close as needed. The contact drove to a local mechanic and the vehicle was diagnosed with a faulty interior door latch. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 73,540.
Trunk is randomly opening on it's own.
The contact's wife owns a 2016 Ford Fusion. The contact stated that the front driver’s side door and rear passenger’s side door failed to close and lock securely. The vehicle was taken to the dealer who diagnosed that the door actuators had failed, and the failure was related to the federal safety agency Campaign Number: 20V177000 (Latches/Locks/Linkages). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified the failure but referred the contact to the federal safety agency. The vehicle was not repaired. The approximate failure mileage was 117,600.
The contact owns a 2016 Ford Fusion. The contact stated that the passenger’s side front door would not securely latch when closed. The vehicle was taken to the dealer and remained at the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested that the contact take the vehicle to a dealer. The contact related the failure to the federal safety agency Campaign Number: 20V177000 (Latches/Locks/Linkages). The failure mileage was approximately 89,000.
Passenger door is not latching. The latch mechanism is loose and will not hold the door close. The problem has not been inspected by the dealer. The problem is observed on other Ford Fusions of similar year but my car is not on the recall list.
My driver side door will not close. I noticed this when I tried to shut the door and it just bounced open. No Warning! I do not feel safe driving around, knowing my door can open and have myself flung from the vehicle. Same issue as the 20V177000 recall but somehow my car is not under this recall. I purchased this car in New Hampshire but have lived in Arizona since 2017.I see this recall is due to high temperatures and know this is the issue as I take care to never slam my doors. I’ll be taking it to Jim Click Ford dealership for repairs ASAP but I hope to be reimbursed for this in the coming months.
Tl* the contact owns a 2016 ford fusion. The contact stated that the front driver's side door latch failed to latch securely. The vehicle was not taken to be diagnosed nor repaired. A dealer was not notified of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 98,016. Consumer stated both driver side door and driver side back door will not lock. Latch is preventing the doors from locking.
The latch on the driver's side door quit working all at once and would not shut. I had to drive 30 minutes to the dealership holding it shut with my hand while driving.
On november 25, 2016 at approximately 5:00 pm, my son opened the door with a defective child safety lock while the car was moving 65 MPH on the highway in maryland. After we quickly pulled over, we were unable to close the door as there was a metal piece blocking the closing mechanism. We called emergency road side services at 5:20 pm and was told a tow truck would bring us another car with an eta of 8:27 pm. Four calls were made up to 10:41pm to find out when the truck would arrive. We were consistently told there was a delay due to holiday traffic. The next morning at 8:03 am, another call was made to determine the status of the issue. We were told the fastest way to get a car would be to go to the local budget rental location but when we arrived we were told they could not give us a car because the computers were down. After multiple additional calls , the service promised to bring a car that afternoon. Finally, 21 hours after the initial call, a replacement car was delivered and the ford fusion with the defective child safety lock was returned. This was not only a serious hazard for my family, we lost a day planned with family for the holiday. As a former business traveler of 11 years, this was the worst car rental experience and I would like a full refund for the time, distress, and frustration this caused myself and daily. I shudder to think of what could have happened on that highway and I suggest you add a more thorough safety inspection of vehicles prior to renting them to your customers.
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