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2014-2016 Ford Fiesta, Ford Fusion and others recall: latch

Ford Motor Company reported this safety recall on March 23, 2020. It covers about 288,110 vehicles.

vehicles affected
288,110
reported
Mar 23, 2020
owners notified
Sep 21, 2020
related complaints
137

Latches/locks/linkages: doors: latch

What is wrong
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15.

Recall number 20V177000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 137 complaints about locks problems.

2014 Ford Fiesta2015 Ford Fiesta2014 Ford Fusion2015 Ford Fusion2016 Ford Fusion2014 Lincoln MKZ2015 Lincoln MKZ2016 Lincoln MKZ

Questions about recall 20V177000

Is there a recall on the 2014-2016 Ford Fiesta, Ford Fusion and others latch?

Yes. Recall 20V177000, reported on March 23, 2020, covers about 288,110 vehicles.

What is the fix for recall 20V177000?

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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