The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger’s side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered the federal safety agency Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
2014 Ford Fiesta locks problems
30 complaints (6% of all complaints for this car). Typical mileage when it fails: 49,884.
- owner complaints
- 30
- of this car's complaints
- 6%
- typical mileage
- 49,884
- crashes
- 0
- recalls
- 4
Which part fails
- Doors: latch15
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Fiesta locks problems in other years
Specific symptoms reported on the 2014 Ford Fiesta locks
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15.
Recall number 20V177000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S16.
Recall number 17V210000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S16.
Recall number 15V246000 · Recall details
Related investigations
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V‑177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V‑246, 16V‑643 and 17V‑210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V‑177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V‑177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V‑177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under the federal safety agency TSB No. 10190990, a copy of which is available in this investigative file available at June 8, 2020, Ford submitted Safety Recall 20V‑331 (Ford 20S30) addressing vehicles previously remedied under the federal safety agency Recalls 15V‑246, 16V‑643 and 17V‑210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD
RQ19005
What 2014 Ford Fiesta owners say
Most recent owner complaints, unedited.
The contact owns a 2014 Ford Fiesta. The contact received notification of the federal safety agency Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
Tl* the contact owns a 2014 ford fiesta. The contact stated while driving approximately 35 MPH, the rear driver's side door unlatched independently causing the door to open. The vehicle was taken to cutter ford located at 98-015 kamehameha hwy, aiea, hi 96701, to be diagnosed. The contact was informed that the door latches were defective and needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was included in the federal safety agency campaign number: 20v177000 (latches/locks/linkages). The manufacturer was notified of the failure. The failure mileage was 51,000.
Tl* the contact owns a 2014 ford fiesta. The contact received notification of the federal safety agency campaign number: 20v177000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Ed butts ford (1515 n hacienda blvd, la puente, ca 91744, (800) 960-3673) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2014 ford fiesta. The contact stated that the front driver's side door latch malfunctioned and the door failed to remain closed. The cause of the failure was not determined. The contact indicated that the vehicle was included in the federal safety agency campaign number: 20v177000 (latches/locks/linkages) however, the parts needed to repair the vehicle were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer chino hills ford located at 4480 chino hills pkwy, chino, ca 91710 was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Tl* the contact owns a 2014 ford fiesta. The contact received notification of the federal safety agency campaign number: 20v177000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Locks, today is may 14, 2020. I was at the store and trying to lock my car and it will not turn to lock so I had to lock from the inside, I already have and issue with ine key not locking the doors now the actual lock does not want to lock with the key.
I went to pick up my nephews from their babysitter this weekend and when I was driving back home the back door behind the passenger seat swung open. Keep in mind I had two little kids in the back freaking out I slowly made my way to the side of the freeway. I haven't been able to close it so we had to disconnect the battery so it wouldn't die. Arizona is a very hot state but I do not feel safe driving my car because I'm scared that the other doors will do the same thing. Ford needs to fix this problem immediately.
Tl* the contact owns a 2014 ford fiesta. The contact stated that the rear passenger side door latch detached. The vehicle was taken to jones ford buckeye (24600 w yuma rd, buckeye, az 85326, (623) 386-4429) where it was determined that the VIN was not included in the federal safety agency campaign number: 16v643000 (latches/locks/linkages); however, the technician repaired the rear passenger side door latch as a courtesy. The contact requested that all the door latches be replaced, but the technician declined. The contact stated that the rear driver's side door latch detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and provided case number: [xxx]. The failure mileage was approximately 180,000. *dt *dl information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2014 ford fiesta. While driving approximately 15 MPH, the rear passenger door suddenly opened. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that the VIN was not included in the federal safety agency campaign numbers: 17v210000 (latches/locks/linkages) or 15v246000 (latches/locks/linkages); therefore, the contact would be responsible for the repair costs. The approximate failure mileage was 63,000.
Questions about the 2014 Ford Fiesta locks
Does the 2014 Ford Fiesta have locks problems?
Owners have filed 30 complaints about the locks of the 2014 Ford Fiesta, 6% of all its complaints.
At what mileage do 2014 Ford Fiesta locks problems start?
The typical (median) mileage in owner complaints is 49,884 miles.
Was there a recall on the 2014 Ford Fiesta locks?
Yes, 4 recalls: 20V331000, 20V177000, 17V210000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Fiesta have the most locks problems?
The Ford Fiesta model years with the most locks complaints are 2012 (57 complaints), 2013 (47 complaints) and 2011 (41 complaints).
Other 2014 Ford Fiesta problems
Transmission 208Engine 92Body 54Electrical 45Fuel system 32Acceleration 25Airbags 18Brakes 12Driver assistance 12Steering 11Suspension 8Visibility 6Wheels 6Seat belts 4Lights 3Tires 3
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