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2011-2014 Ford Fiesta, Ford Fusion and others recall: latch

Ford Motor Company reported this safety recall on April 24, 2015. It covers about 456,440 vehicles.

vehicles affected
456,440
reported
Apr 24, 2015
owners notified
Dec 18, 2015
related complaints
321

Latches/locks/linkages: doors: latch

What is wrong
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S16.

Recall number 15V246000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 321 complaints about locks problems.

2011 Ford Fiesta2012 Ford Fiesta2013 Ford Fiesta2014 Ford Fiesta2013 Ford Fusion2014 Ford Fusion

Questions about recall 15V246000

Is there a recall on the 2011-2014 Ford Fiesta, Ford Fusion and others latch?

Yes. Recall 15V246000, reported on April 24, 2015, covers about 456,440 vehicles.

What is the fix for recall 15V246000?

Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S16.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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