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2015-2016 Ford Fiesta, Ford Fusion and others recall: latch

Ford Motor Company reported this safety recall on November 17, 2023. It covers about 45,173 vehicles.

vehicles affected
45,173
reported
Nov 17, 2023
owners notified
Dec 20, 2023
related complaints
43

Latches/locks/linkages: doors: latch

What is wrong
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Risk
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Remedy
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15. This recall is an expansion of the federal safety agency recall number 20V‑177.

Recall number 23V775000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 43 complaints about locks problems.

2015 Ford Fiesta2016 Ford Fusion2016 Lincoln MKZ

Questions about recall 23V775000

Is there a recall on the 2015-2016 Ford Fiesta, Ford Fusion and others latch?

Yes. Recall 23V775000, reported on November 17, 2023, covers about 45,173 vehicles.

What is the fix for recall 23V775000?

Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15. This recall is an expansion of the federal safety agency recall number 20V‑177.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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