Placed car in park and turned if off. When I took my foot off the brake it started rolling away. The vehicle would not start saying it was not in park.
2016 Ford Fusion: rolls away in park
9 of the 1,662 complaints about the 2016 Ford Fusion describe rolls away in park.
- owner complaints
- 9
- of this car's complaints
- 1%
- typical mileage
- 108,000
- recalls
- 4
Rolls away in park by model year
What owners say
The contact owns a 2016 Ford Fusion. The contact received notification for the federal safety agency Campaign Number: 18V471000 (Power Train) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact’s wife experienced a failure while driving into work when she turned into the parking lot, placed the vehicle in park, released her foot off the brake pedal and the vehicle started to rollaway. The contact engaged the parking brake to stop the vehicle from rolling away. The vehicle was not repaired nor diagnosed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the recall was not related to the failure. The failure mileage was approximately 122,590.
My 2016 ford fusion titanium rolled away from where it was parked on a flat concrete surface. It went down the driveway, across the street, and approximately 30 to 40 feet into a wooden area before trees stopped it. The car needs the key in close enough proximity to start. The key was in my purse in my house. The car, when on, needs to have the brake compressed to take it from park to drive or park to reverse or park to any other gear. So, no key. No compressed brake. No manual change of gears. Yet, it still rolled away. Something happened with the gear shifter. You don't have to have the key in or by the car. It doesn't have to be started. You don't have to have your foot on the brake. And it goes out of park to any other gear. No key. Not on. No brake. I had the nc highway patrol come and the officer did a report. I have contacted my insurance company.
I was at the gas station when I got out of my car after turning it off while I went inside to pay. I was moving swiftly because I had to get back to work. I looked outside and my car had rolled away from the pump, nearly in the city street before I reached it. I immediately ran outside after it, hopped in & put my foot on the brake. I was confused when I saw the gear still in park.. It was then that I looked at the dash and saw it was stuck in neutral. Some guys helped me push it back to the pump and I had to put the parking brake on in order to keep it from rolling again. A nearby mechanic looked under my hood and discovered that the 'shifter cable bushing' had degraded. I called ford and set up an appointment. The problem was still not fixed
The car showed it was in park. It was actually still in gear even showing otherwise. There has been a recall on the same make and model (2016 ford fusion). The problem was with a faulty, and detached shift cable. There have been over 500,000 ford vehicles recalled for this specific issue. This was the exact problem with our 2016 ford fusion with 88,101 miles. We just played a total of $278 to have the vehicle towed and the part replaced. Ford is telling me that our specific VIN # was not included in the recall of the other 500,000 vehicles this far. How can this company get away with this problem? I also contacted the closest ford dealer prior to having the car towed. After finding that the vehicle would not be covered under warranty, we had to have towed and fixed and the closest body shop to where the car was broke down and still in gear. We set the parking break to keep the vehicle from rolling away. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My transmission cable came off due to plastic bushing, that attaches cable end to transmission shifter arm in engine compartment. My shifter inside car was in park but transmission was in reverse and rolled away. Could not start it until I moved transmission lever to park position. Cheap plastic bushing... Needs upgraded.
Tl* the contact owns a 2016 ford fusion. While driving approximately 5 MPH, the vehicle rolled away independently without warning. The vehicle was towed to autonation ford st. Petersburg (2525 34th st. N, st. Petersburg, fl) where it was determined that it was included in the federal safety agency campaign number: 18v471000 (power train). The dealer stated that the parts to perform the repair were unavailable. The manufacturer was notified of the failure, but did not assist. The failure mileage was 52,504. Vin tool confirms parts not available.
Tl* the contact owns a 2016 ford fusion. While the vehicle was parked in the driveway on an incline, it inadvertently rolled away. The contact stated that the passenger jumped back inside the vehicle and stopped it in the middle of the street. After the failure, the vehicle failed to engage in any gear. The vehicle was towed to the dealer (holman ford turnersville, 3641 route 42 s, turnersville, new jersey 08012) where it was diagnosed that the shift cable detached and needed replacement. The dealer also stated that the VIN was not included in the federal safety agency campaign number: 18v471000 (power train). The vehicle was not repaired. The manufacturer was made aware of the failure and case number: cas-15384719 was filed. The approximate failure mileage was 108,000.
Tl* the contact owns a 2016 ford fusion. While the vehicle was in park with the engine running and the gear shifter shifted into park, the front passenger attempted to exit the vehicle, but the gear shifter disengaged into reverse. As a result, the vehicle rolled away and dragged the front passenger along until the vehicle came to a halt on leveled surface. The front passenger sustained head, spine, and rib injuries as well as abrasions that required medical attention. The vehicle was not diagnosed or repaired. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was unknown.
Service bulletins that may apply
- Certain 2014-2016 Model Year Fusion Vehicles Equipped With 1.5L Engine
- Certain 2013-2014 Model Year Escape and 2013-2016 Fusion Vehicles Equipped with a 6F35 Transmission Shift...
- Thumping/rubbing or grinding noise coming from the transmission
- Rattle noise from the transmission bellhousing area
- Been the result of a differential or transfer shaft bearing failure and the transmission can be...
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge...
- Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge...
- Thumping/rubbing or grinding noise coming from the transmission
Related recalls
Power train: manual transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
- Risk
- A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Remedy
- Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Owner notification letters were October 16, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on July 6,2026.
Recall number 26V376000 · Recall details
Power train: shift linkage/cable/rod
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.
Recall number 22V413000 · Recall details
Power train: automatic transmission: lever and linkage: floor shift
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
- Risk
- If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Recall number 19V362000 · Recall details
Power train: automatic transmission: lever and linkage: floor shift
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
- Risk
- If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Recall number 18V471000 · Recall details
Questions about the 2016 Ford Fusion rollaway
Is rolls away in park a common problem on the 2016 Ford Fusion?
9 of 1,662 owner complaints about the 2016 Ford Fusion (1%) mention rolls away in park. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2016 Ford Fusion?
There are 4 recalls and 22 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Ford Fusion
Check engine light 270Overheating 191Engine failure 136Misfire 131Backup camera 124Stalling 93Loss of power 70Fire or smoke 60Power steering loss 54Door locks 53Jerking 44Won't shift 41Screen failure 35Won't start 33ABS 27Hesitation 27Airbag light 25Brake failure 22Transmission failure 21Steering lock-up 15Shudder 13No deployment 10Adaptive cruise 9Grinding brakes 9Fuel pump 9Harsh shifting 9Seat belt 9Wipers 8Headlights 7Slipping 7Battery drain 5Knocking 5Fuel smell 5Sudden acceleration 5Warning lights 5
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