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April 27, 2021 Service bulletin

Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that...

Ford technical service bulletin 20R01 for 2014-2016 Ford Fusion, 2014-2015 Ford Fiesta and 2014-2016 Lincoln MKX.

Bulletin number
20R01
Component
Latches/locks/linkages
Summary
Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated attempts to shut the door, these is a potential the door may unlatch while driving, increasing the risk of injury. Ford's analysis indicates that this condition is more likely to happen in states and territories with high ambient temperatures. For 20R01, owners will be notified that if their vehicle exhibits door latching concerns or if they are concerned about the latches in their vehicles, they may request repairs under this regional program.

Owners of these vehicles have filed 130 complaints in the locks category.

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