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2013-2014 Ford C-Max, Ford Escape and others recall: seat belts

Ford Motor Company reported this safety recall on September 26, 2014. It covers about 746,842 vehicles.

vehicles affected
746,842
reported
Sep 26, 2014
owners notified
May 26, 2015
related complaints
260

Seat belts

What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Risk
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Remedy
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S21.

Recall number 14V597000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 260 complaints about seat belts problems.

2013 Ford Escape2014 Ford Escape2013 Ford Fusion2014 Ford Fusion2013 Lincoln MKZ

Questions about recall 14V597000

Is there a recall on the 2013-2014 Ford C-Max, Ford Escape and others seat belts?

Yes. Recall 14V597000, reported on September 26, 2014, covers about 746,842 vehicles.

What is the fix for recall 14V597000?

Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S21.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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