2017 Ford Fusion technical service bulletins
255 technical service bulletins and manufacturer communications cover the 2017 Ford Fusion.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Special Field Action 26L03 Certain 2013-2024 Model Year California Emissions-Certified Vehicles...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- White or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- This article supersedes TSB 24-2345 to update the Service Procedure
- Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement...
- Oil leak from the engine oil pan RTV seal.
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- This article supersedes TSB 21-2175 to update the TSB Service Procedure
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an...
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- This article supersedes TSB 22-2181 to update the Service Procedure and Part List
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- The Service Awareness Newsletter is an informal communication that contains information that may not be...
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to
- Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses...
- Noise when the brakes are applied
- Thumping/rubbing or grinding noise coming from the transmission
- Oil leak from the engine oil pan RTV seal
- Rattle noise from the transmission bellhousing area
- Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ...
- Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ...
- Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ...
- Low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated...
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in...
- Condition of missing authorization, command and control, battery charging details or phone-as-a-key setup...
- Low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated...
- Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine
- Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine â Short Block...
- Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Been the result of a differential or transfer shaft bearing failure and the transmission can be...
- Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no...
- In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- This article supersedes TSB 21-2236 to update the models and year affected
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022...
- Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may...
- Condition where the navigation voice prompts are inoperative after a SYNC map update
- Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance
- Discharged battery or a battery drain condition
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no...
- Rattle noise from the transmission bellhousing area
- Programming error when using IDS versions 122.03 through 123.01 stating 'Data Corrupt' or 'Configuration...
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Noise when the brakes are applied
- Programming error using IDS v122.03 and newer stating "Data Corrupt" or Configuration Failed, would you...
- Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021...
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang,...
- Condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup...
- Rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component...
- Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ...
- When installing a replacement short block in 2015-2017 vehicles equipped with a 2.7L or 3.0L EcoBoost...
- Oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket
- Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no...
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang,...
- This article supersedes TSB 19-2026 to update the vehicle model years affected
- Illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with...
- Volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls...
- Inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020...
- Coolant intrusion into the cylinder bores
- Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their...
- Ssm 48619
- Attachments: A new Service Advisor to Customer interaction video is now available
- Ssm 48558 - 2017-2020
- Coolant intrusion into the cylinder bores
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with...
- This article supersedes TSB 19-2139 to update the production fix date
- Front windows that fail to open or close completely, bounce back, and/or have a complete loss of the...
- Low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated...
- Map displayed on the left half of the SYNC screen with no other information/soft buttons present after...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or...
- Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from...
- Poor A/C performance/improper climate function
- Distorted glass with a subtle orange peel pattern or streaking etched into the surface
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- No crank concern due to a security access key table error
- Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant...
- Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone...
- Inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a...
- Low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the...
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be...
- Poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the...
- Ssm 47948 - 2010-2019
- Ssm 47922
- Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant...
- No crank concern due to a security access key table error
- Buzzing noise from the front seats, front seats too warm, and/or inoperative climate controlled front seats
- Corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust
- Multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most...
- Malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117,...
- Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles...
- Some 2012-2019 Vehicles may require repairs to the Smartlink system
- Pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'....
- Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang,...
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related...
- 2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require...
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford...
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration,...
- Coolant consumption and white smoke concern
- Illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.
- Illuminated MIL with DTC P013A in the Powertrain Control Module(PCM). This may be due to an exhaust system...
- Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped...
- Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit...
- 2015-2018
- Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone...
- Oil leak from the engine oil pan RTV seal
- Inoperative speed compensated volume feature
- Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input
- Intermittent blue or black screen
- Certain 2017 Model Year Multiple Vehicle Lines
- Oil leak from the engine oil pan RTV seal
- Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or...
- Runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316
- Brake moan noise from the rear when backing up on the first application in the morning
- Discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Functional concerns where USB audio playback and App Link will not operate
- Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input
- Some 2013-2017 C-MAX Energi, 2013-2018 Fusion Energi, 2013-2018 C-MAX/Fusion Hybrid/MKZ Hybrid may exhibit...
- High voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle...
- Concern where USB Audio playback and App Link applications will not function properly
- Fuel door opening delay longer than 15 sec or unable to open condition without refueling system or fuel...
- 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use...
- Driver's power seat function that is inoperative with or without fuse F74 open
- The EV Range after fully charging a Focus Electric, C-MAX/Fusion Energi may vary after each charge event
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with...
- Fluid leak from the PTU intermediate shaft seal
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a...
- Blank screen or other various SYNC symptoms only when the vehicle is in transport mode
- White or blue smoke from the exhaust, rough idle in neutral or park at normal operating temperature or...
- Malfunction indicator lamp (MIL) and/or wrench lamp with Diagnostic Trouble Codes (DTCs): P0116, P0117,...
- Illuminated airbag lamp and/or SYNC 911 assist not operational message being displayed
- No start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement
- Illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control...
- Illuminated MIL with Diagnostic Trouble Codes (DTCs) P0071 and/or P068A. Reprogram the powertrain control...
- Right side instrument cluster display which is blank and does not respond to inputs from the steering...
- Concern of a discharged battery
- Some 2017-2018 Fusion/MKZ/MKC/MKX/Continental with all audio systems and 2017-2018 Escape with Sony audio...
- Brake moan noise from the rear when backing up on the first application in the morning
- Intermittent blue or black screen
- 2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a...
- Brake moan noise from the rear when backing up on the first application in the morning
- Intermittent blank screen
- Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis...
- Discharged battery or a battery drain condition
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0300 and/or P0316 stored...
- Front windows that fail to open or close completely, bounce back, and/or have a complete loss of the...
- Illuminated MIL with DTC P0071 stored in the powertrain control module (PCM). This DTC can be set after...
- Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016...
- Window bounce back when using the one-touch feature and/or a loss of window one-touch up functionality
- Slow fuel fill and/or spit back during refueling
- Illuminated MIL with DTC P068A. Address any additional DTCs first
- Some 2017 fusion and mkz vehicles built on or after 01-NOV-2016 may exhibit a front window that bounces...
- The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic...
- Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5L gasoline turbocharged direct injection...
- Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCS) P0011, P0012, P0014,...
- Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated...
- Some 2017 fusion, mkz, continental and mkx with an instrument panel center mounted speaker may exhibit no...
- Some 2016-2017 F150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles...
- Some 2017 fusion vehicles equipped with a 1.5L engine and built on or before 17-FEB-2017 may exhibit a...
- Some 2017 fusion and mkz vehicles built on or before 23-DEC-2016 may exhibit a discharged battery
- Some 2017 fusion HEV/PHEV, c-max HEV/PHEV, and mkz HEV vehicles may exhibit an illuminated MIL with DTC...
- Some 2017 mkz, fusion, and continental vehicles may exhibit window bounce back when using the one-touch...
- Some 2017 mkz/continental/fusion vehicles equipped with the 2.7L/3.0L engine and built on or before...
- Some 2017 fusion vehicles equipped with 1.5L engines and a rotary dial shifter may exhibit premature shut...
- When servicing a 2.7L or 3.0L ecoboost engine, if the crankshaft pulley is removed, correct reassembly is...
- Some 2017 fusion vehicles built on or before 9-AUG-2016 may exhibit DTC P0915 with vehicle stuck in park...
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or...
- The EV range after fully charging a 2017 focus electric, c-max/fusion energi may vary after each charge event
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine...
- Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0L or 2.3L may...
- The 2017 powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic...
- Certain 2017 model year fusion s and se vehicles - missing all-weather floor mats.
- Some 2017 fusion vehicles equipped with 1.5L, 2.0L, and 2.5L engines and built on 27-MAY-2016 and through...
- Some 2014-2017 fusion and 2017 escape vehicles equipped with a 1.5L gasoline turbocharged direct injection...
- Some 2015-2017 F-150, 2016 mkx, 2015 edge, 2017 fusion, mkz and continental vehicles equipped with a...
- Condition in which the siriusxm traffic listing is not loading but all remaining travel link features...
- Setting the correct tire inflation pressure is an important step in the pre-delivery process and during...
- Some 2017 fusion vehicles built on or before 20-SEP-2016 may exhibit a slow to update fuel gauge, erratic...
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a...
- Some 2017 mkz and fusion vehicles equipped with memory seats and built on or before 6/3/2016 may exhibit a...
- When hooking up the vehicle communication module (VCM) and integrated diagnostic system (IDS) to the dlc...
- Some 2017 fusion/mkz vehicles built on or before 18-AUG-2016 may exhibit an air bag lamp
- Some 2017 Fusion/MKZ/MKC and Continental with all audio systems and 2017 Escape with Sony audio systems...
- Concern where the safety belt retractor webbing does not extract from the stowed position or exhibits...
- Intermittent concern where the audio cuts out and the radio displays a No Signal or Acquiring message...
- 2013-2017
- Low coolant, white exhaust smoke and an illuminated MIL if diagnostic trouble codes (DTCs) P0217, P300,...
- Slow to update fuel gauge, erratic fuel gauge reading, and/or distance to empty (DTE) concern after a...
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic...
- Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX,...
- MIL On with Diagnostic Trouble Code P0137(O2 Sensor Circuit Low Voltage (Bank 1 Sensor 2) in Powertrain...
- Lack of power drivability concern with an illuminated malfunction indicator lamp (MIL) and DTC P0234...
- Illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control...
- Condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features...
- DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other...
- Some 2017 fusion vehicles equipped with a rotary dial gsm and built on or before 8/9/2016 may experience a...
- Some 2017 fusion se fleet vehicles equipped with sync may have a right side instrument cluster display...
- Some 2016 escape/mkc/fiesta/F150/expedition/navigator/mustang...
- Some 2017 fusion plug-in hybrid electric vehicle (PHEV) built on 5/9/2016 and through 6/14/2016 and 2016...
- Some 2017 fusion vehicles built on and before 5/15/2016 may have a loose content list which indicates the...
- 2013-2017 fusion/escape/mkz (excluding 3.7L), 2015-2016 edge/explorer (excluding 3.5L/3.7L), 2015-2016...
- Some 2017 fusion hybrid and energi vehicles built on or before 5/20/2016 may exhibit a concern where the...
- Certain 2017 model year fusion titanium, platinum, sport, se with luxury package, and energi vehicles -...
- Sync 3 accessory protocol interface module (APIM) dtcs U3000 or B108E or U1A00
- SIRIUS satellite radio - audio cuts out/no signal
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