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July 29, 2019 Service bulletin

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error

Ford technical service bulletin SSM 48108 for 2015-2019 Ford F-150, 2015-2019 Ford Explorer and 2015-2019 Ford Fusion and others.

Bulletin number
SSM 48108
Component
Electrical system
Summary
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.

Owners of these vehicles have filed 2,485 complaints in the electrical category.

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