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August 6, 2020 Service bulletin

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang,...

Ford technical service bulletin TSB 20-2255 for 2016-2018 Ford F-150, 2017-2019 Ford Explorer and 2016-2019 Ford Escape and others.

Bulletin number
TSB 20-2255
Component
Electrical system: software
Summary
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.

Owners of these vehicles have filed 2,393 complaints in the electrical category.

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