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February 22, 2019 Service bulletin

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error

Ford technical service bulletin SSM 47824 for 2015-2019 Ford F-150, 2015-2019 Ford Explorer and 2015-2019 Ford Escape and others.

Bulletin number
SSM 47824
Component
Electrical system
Summary
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.

Owners of these vehicles have filed 3,625 complaints in the electrical category.

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