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October 17, 2017 Service bulletin

Right side instrument cluster display which is blank and does not respond to inputs from the steering...

Ford technical service bulletin SSM 46870 for 2017-2018 Ford Fusion.

Bulletin number
SSM 46870
Component
Steering
Summary
Some 2017-2018 Fusion SE fleet vehicles equipped with SYNC may have a right side instrument cluster display which is blank and does not respond to inputs from the steering wheel controls. This is a normal condition. For fleet vehicles, equipped with this build combination, the instrument cluster is not configurable and will not respond to inputs from the steering wheel controls. Do not attempt to make repairs for this condition.

Owners of these vehicles have filed 71 complaints in the steering category.

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