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March 14, 2017 Service bulletin

Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated...

Ford technical service bulletin SSM 46454 for 2013-2017 Ford Fusion, 2017 Lincoln MKZ and 2013-2017 Ford C-Max.

Bulletin number
SSM 46454
Component
Equipment: other: owners/service/other manual
Summary
Some 2013-2017 c-max/fusion energi and 2017 c-max/fusion/mkz hybrid vehicles may exhibit an illuminated mil with diagnostic trouble code (dtc) p04b5. This may be due to inadvertent actuation of the fuel door release button by the customer when exiting the vehicle. If the fuel filler door is not fully closed after a refueling event, or the fuel filler door is open from erroneously pressing the fuel door release button, a message displays during the third drive cycle to indicate the fuel filler door is not closed and the dtc sets. Before performing workshop manual diagnostics, consult the customer about the potential for accidental fuel door actuation and explain the need to fully latch the fuel door after every refueling event.

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