Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ...
Ford technical service bulletin TSB 22-2162 for 2014-2020 Ford Fusion, 2016-2018 Ford Focus and 2015-2017 Lincoln MKZ and others.
- Bulletin number
- TSB 22-2162
- Component
- Engine
- Summary
- Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup displayed on SYNC infotainment screen during the Authorization process. This may be due to the Sync Software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
Owners of these vehicles have filed 3,491 complaints in the engine category.
Vehicles covered
- Ford Fusion 2014-2020 2014201520162017201820192020
- Ford Focus 2016-2018 201620172018
- Lincoln MKZ 2015-2017 201520162017
- Lincoln MKX 2016-2017 20162017
- Lincoln Continental 2017 2017
- Ford Fusion Hybrid 2014-2020 2014201520162017201820192020
- Lincoln MKC 2015-2017 201520162017
- Ford C-Max 2014-2017 2014201520162017
- Ford Fusion Energi 2014-2020 2014201520162017201820192020
- Lincoln MKZ Hybrid 2015-2017 201520162017
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