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May 18, 2020 Service bulletin

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020...

Ford technical service bulletin TSB 20-2171 for 2015-2020 Ford F-150, 2016-2019 Ford Explorer and 2013-2020 Ford Escape and others.

Bulletin number
TSB 20-2171
Component
Seats
Summary
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

Owners of these vehicles have filed 358 complaints in the seats category.

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