The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Stop Safely Now'" was displayed on the screen. The contact was able to pull to the side of the road. However, no cause for the failure was found. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken to the dealer; however, no cause for the failure was found. The failure persisted. The vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The message "Stop Safely Now'" was displayed on the screen. The contact was able to coast to the side of the road. After waiting for several minutes, the contact was able to restart the vehicle. The vehicle functioned as intended. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact stated that the failure first occurred three years ago, and the dealer diagnosed that it as a battery failure. The contact was unsure if the battery was replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 107,000.
The worst 2013 Ford Redundant C-Max Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical49
- Engine18
- Steering15
- Transmission15
- Body13
- Locks11
- Brakes7
- Fuel system7
- Airbags6
- Driver assistance6
- Acceleration4
- Lights4
- Seat belts4
- Suspension2
- Visibility2
- Seats1
- Tires1
- Wheels1
Specific symptoms reported on the 2013 Ford Redundant C-Max Hybrid
Recalls 2
Structure
- What is wrong
- Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
- Risk
- In the event of a crash, an occupant could be at an increased risk of an injury.
- Remedy
- Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1‑866‑436‑7332. Ford's recall number is 13C02.
Recall number 13V303000 · Recall details
Latches/locks/linkages
- What is wrong
- Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
- Risk
- The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
- Remedy
- Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1‑866‑436‑7332.
Recall number 13V085000 · Recall details
Technical service bulletins for the 2013 Ford Redundant C-Max Hybrid 46
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Thumping/rubbing or grinding noise coming from the transmission
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020...
- Distorted glass with a subtle orange peel pattern or streaking etched into the surface
- This TSB contains an owner letter
- Ford: no service action is recommended for this condition
- TSB contains owner notification letter
- This TSB contains owners letter
- Ford: after four wheel flat towing behind recreational vehicle, vehicle may experience discharged of 12...
- Ford: potential driving issues occur when using aftermarket devices for vehicles with smart data link...
- Ford: on some vehicles, the 12 volt battery is experience a discharge and to correct this issue, a service...
See all 46 bulletins for the 2013 Ford Redundant C-Max Hybrid
What 2013 Ford Redundant C-Max Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that on several occasions, while the vehicle was parked, it failed to start. The vehicle was jump-started on several occasions but needed to be towed occasionally. The vehicle was taken to an independent mechanic, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure reoccurred. The vehicle was then taken to the dealer, but was not diagnosed. The dealer suggested that a waiver be signed for the battery replacement. The vehicle was repaired. The contact stated that the vehicle had experienced electrical failures. The instrument panel intermittently malfunctioned, and the turn signals failed to operate properly. The manufacturer was made aware of the failure. The approximate failure mileage was 36,463.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while in reverse, the rearview camera failed to display a rearview image, potentially compromising the back over prevention system. The vehicle returned to normal functionality, but the failure became a regular occurrence. The rearview camera warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 25V695000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 230,000.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving approximately 15-20 MPH, the steering wheel was wobbly. The contact exited the highway immediately and was able to pull over to the side of the roadway. The contact then pulled into a parking lot and the vehicle was towed to the dealer, where it was diagnosed that the rear subframe was rusted, causing the control arms to separate. The dealer determined that the rear subframe and connecting parts needed to be replaced. Additionally, the dealer informed the contact that a high voltage wire was chewed on by rodents. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 90,000.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving on three occasions at approximately 30-55 MPH, several unknown warning lights were flashing. The message to shift to park(P) was flashing. The vehicle was shifted to park, and the vehicle stalled and failed to restart. The contact's husband assisted with restarting the vehicle. The contact determined that the battery was working as designed. The vehicle was taken to the local dealer for five weeks, where it was diagnosed that the battery junction box had corrosion and defective fuses. Additionally, there was a failing control unit. The dealer informed the contact a Ford engineer was advising with the repairs. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
The contact's wife owns a 2013 Ford C-Max Hybrid. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was an abnormal hissing and crackling sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed with a defective transmission. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that there were no recalls or warranties on the vehicle. The vehicle remained in the possession of the dealer. The failure mileage was approximately 180,000.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that upon exiting the vehicle, the driver’s side doors failed to latch closed. The contact also stated that while driving at an undisclosed speed and attempting to get another driver’s attention, he became aware that the horn was not functioning as needed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Action Number: RQ19005 (Latches/Locks/Linkages, Structure); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was not available.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving 35 MPH, the hatchback ajar message was displayed. The contact attempted to raise the liftgate; however, the liftgate failed to raise up. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
The contact owns a 2013 Ford C-MAX Hybrid. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was able to restart after several attempts. Additionally, the vehicle remained on after the contact had pushed the Auto Start/Stop button to turn off the vehicle. The contact was able to turn off the vehicle after pushing the Auto Start/Stop button numerous times. The dealer and Five Star Ford Stone Mountain (3800 US-78, Snellville, GA 30039) were made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Ford C-Max Hybrid. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) and 20V331000 (Latches, Locks, and Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a transmission failure and the vehicle was towed to the dealer. Parts distribution disconnect.
Compare the 2013 Ford Redundant C-Max Hybrid
Other model years
20132015
Questions about the 2013 Ford Redundant C-Max Hybrid
Is the 2013 Ford Redundant C-Max Hybrid reliable?
Owners have filed 120 complaints about the 2013 Ford Redundant C-Max Hybrid, close to a typical Redundant C-Max Hybrid model year.
What is the 2013 Ford Redundant C-Max Hybrid year score?
The 2013 Ford Redundant C-Max Hybrid scores 74 out of 100 (average). The score compares it with the other model years of the Ford Redundant C-Max Hybrid: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2013 Ford Redundant C-Max Hybrid?
Electrical system, with 49 complaints, typically around 21,000 miles. Next is engine (18).
How many recalls does the 2013 Ford Redundant C-Max Hybrid have?
2 recalls, covering structure and latches/locks/linkages.
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