2013 Ford Redundant C-Max Hybrid electrical problems

Filed Feb 23, 2026 · Electrical · 36,463 miles · CA

The contact owns a 2013 Ford C-Max Hybrid. The contact stated that on several occasions, while the vehicle was parked, it failed to start. The vehicle was jump-started on several occasions but needed to be towed occasionally. The vehicle was taken to an independent mechanic, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The battery was replaced; however, the failure reoccurred. The vehicle was then taken to the dealer, but was not diagnosed. The dealer suggested that a waiver be signed for the battery replacement. The vehicle was repaired. The contact stated that the vehicle had experienced electrical failures. The instrument panel intermittently malfunctioned, and the turn signals failed to operate properly. The manufacturer was made aware of the failure. The approximate failure mileage was 36,463.

Filed Aug 1, 2025 · Body, Electrical · 90,000 miles · IL

The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving approximately 15-20 MPH, the steering wheel was wobbly. The contact exited the highway immediately and was able to pull over to the side of the roadway. The contact then pulled into a parking lot and the vehicle was towed to the dealer, where it was diagnosed that the rear subframe was rusted, causing the control arms to separate. The dealer determined that the rear subframe and connecting parts needed to be replaced. Additionally, the dealer informed the contact that a high voltage wire was chewed on by rodents. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 90,000.

Filed Dec 10, 2024 · Electrical, Engine · 70,000 miles · CA

The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving on three occasions at approximately 30-55 MPH, several unknown warning lights were flashing. The message to shift to park(P) was flashing. The vehicle was shifted to park, and the vehicle stalled and failed to restart. The contact's husband assisted with restarting the vehicle. The contact determined that the battery was working as designed. The vehicle was taken to the local dealer for five weeks, where it was diagnosed that the battery junction box had corrosion and defective fuses. Additionally, there was a failing control unit. The dealer informed the contact a Ford engineer was advising with the repairs. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.

Filed Oct 9, 2024 · Body, Electrical · 80,000 miles · CA

The contact owns a 2013 Ford C-Max Hybrid. The contact stated that upon exiting the vehicle, the driver’s side doors failed to latch closed. The contact also stated that while driving at an undisclosed speed and attempting to get another driver’s attention, he became aware that the horn was not functioning as needed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Action Number: RQ19005 (Latches/Locks/Linkages, Structure); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was not available.

Filed Dec 6, 2021 · Electrical · 25,000 miles · NY

The contact owns a 2013 Ford C-Max Hybrid. The contact stated that the small battery in the vehicle had malfunctioned on several occasions and the vehicle could not be started. The contact indicated that the battery had been replaced by the dealer on at least 5 separate occasions. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The failure mileage was 25,000.

Filed Oct 5, 2021 · Electrical · 48,000 miles · NY

The contact owns a 2013 Ford C-MAX Hybrid. The contact stated that on several occasions, the vehicle failed to start up or unlock due to a defective battery. The contact had the vehicle towed to the dealer several times to have her battery replaced or her software updated; however, the failure persisted. The manufacturer was also notified of the failure but offered no assistance. The vehicle had been repaired as of her last visit. The failure mileage was approximately 48,000.

Filed Jan 25, 2021 · Electrical · CA

Tl* the contact owns a 2013 ford c-max hybrid. The contact stated that the radio operational after the vehicle was turned off causing the battery to drain. The vehicle was taken to an independent mechanic who recalibrated the radio fuse however, a year later the failure recurred. The mechanic then removed the radio fuse from the vehicle which disabled all audible sounds from the vehicle. The contact stated that it was a major safety hazard for her as it took away the backup alert sounds that would alert her of imminent objects when reversing the vehicle. The contact then called hansel ford (3075 corby ave, santa rosa, ca 95407) and was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the VIN. The contact was then referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was unknown.

Filed Jul 23, 2019 · Electrical · 40,000 miles · CA

My car has been completely electrically dead approximately 4 times. When it is fixed it eventually happens again. I have to use the key in the key fob to open the car and when I push the start button it doesn't start. The batteries in the key fob are not dead. It is very worrisome to not know if my car will start. This happens in a parked and turned off situation.

Filed May 28, 2019 · Electrical · 87,517 miles · PR

I bought this used SUV on may 14, 2019 with 87,420 miles. In three occasions the display on the dashboard has shown, with no audible sound, the message to stop the vehicle. The vehicle will then shut down. All times happened while I was driving on the highway. I noticed that the air condition shut itself off, then I saw the display message. If I would not have seen the display message, the car would have stopped within 400 feet. This is extremely dangerous situation as I would not have time to change to the emergency lane, leaving a stopped car on the fast lane. I now keep looking glancing at the dashboard worried that the display will appear again. I have taken the car to the dealer two times. The first time they told me that a scanner showed no problems. Now the car is at the dealer for a second time where they are doing more testing. I just do not have any more confidence on this car. The dashboard has also shown a display "see manual".

Filed Apr 11, 2019 · Electrical, Engine · 7 miles · SC

The car shuts off while I'm driving with out any warning.