2013 Ford Redundant C-Max Hybrid engine problems

Filed Dec 10, 2024 · Electrical, Engine · 70,000 miles · CA

The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving on three occasions at approximately 30-55 MPH, several unknown warning lights were flashing. The message to shift to park(P) was flashing. The vehicle was shifted to park, and the vehicle stalled and failed to restart. The contact's husband assisted with restarting the vehicle. The contact determined that the battery was working as designed. The vehicle was taken to the local dealer for five weeks, where it was diagnosed that the battery junction box had corrosion and defective fuses. Additionally, there was a failing control unit. The dealer informed the contact a Ford engineer was advising with the repairs. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.

Filed Aug 10, 2021 · Engine, Transmission · 120,000 miles · CA

The contact owns a 2013 Ford C-Max Hybrid. The contact stated that while driving at various speeds, the vehicle would shut-off without warning. Due to the failure, the contact had the vehicle towed to the dealer on three separate occasions for service. Each time the vehicle was towed to the dealer, the vehicle would resume normal operation upon arrival and the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 120,000.

Filed Apr 11, 2019 · Electrical, Engine · 7 miles · SC

The car shuts off while I'm driving with out any warning.

Filed Feb 17, 2018 · Engine · 32,000 miles · WA

Car won't start nor can the doors be opened with the fob or keys after sitting in garage overnight. Car is completely dead. Has happened 3 times since dec 2017, towed to ford dealership. First time battery was replaced. Car died 4 days later. No warning that the car is dying. Ford has no idea how to fix it and plan to return dead car to me since they don't know what's wrong. Can't drive for fear of car shutting off without warning creating dangerous situation, or stranded in crime area, or with no cell service. Car was in my home's garage stationary every time it wouldn't start in the morning. Nothing left on inside car. Mileage around 32,000.

Filed Apr 17, 2017 · Engine · 24,000 miles · FL

Stalls while in motion on .had stopped for a light when I went foward the car stalled,then stalled 2 more times in less than 1/8 th mile .then the car sat for 1/2 hr then was all right the rest of the way home.

Filed Mar 30, 2017 · Engine · 125,000 miles · CA

My car showed me signal of coolant overtemperature then later when I was driving it stopped on me few time saying stop safely now and then I had to take it to shop and they said it was tranmission..

Filed Jan 31, 2016 · Engine, Transmission · 12,456 miles · DC

As of currently this is going to be the 10th time that this vehicle has been at dealership for repair ( factory recalls and repairs ). This last time was because of a faulty transmission that took over 3 weeks to repair.

Filed Jul 23, 2015 · Electrical, Engine · 2,200 miles · MA

On repeated occasions since the car was 2 months old it has gone dead after sitting for 8-16 hours. It has been towed to the dealership twice and jump started numerous times. Both times at the dealership they said they performed a service recommended in a ford bulletin to fix this known problem. It still happens. Nothing is left plugged in, no doors are ajar. It happened again today, july 23, 2015. The dealer service department told me they now have a recall on the vehicle that will fix it, but there is no record online of a recall issued for this problem since the last time it happened in april 2015.

Filed Nov 20, 2014 · Engine · AZ

My cmax was working fine after owning it for about 6 months. I started it one morning and it would not turn over. Very fortunate to be at home in my own driveway. Talked with dealer and ford customer service. Had car towed car to ford service center. I was leaving town, had ended lease for home with no place to live the day after the car quit working. Stayed with friends while ford tried to fix car. After a couple days mechanic first said water pump problem, then radiator problem. Said they had been trying to remove defective parts. They had contacted their own service people and were told to unbolt brackets above parts to remove them. They said that was impossible because the brackets were welded in. No solution in sight and I had to leave town. No choice but to buy another car. Bought a smaller 2014 ford fiesta, but went from a $9k loan balance to a $15k loan balance. Received two cmax recall notices for subsequent problems because my cmax apparently still has my name on the registration from april, 2014. It's now november 20, 2014.

Filed Aug 1, 2014 · Electrical, Engine · 1 miles · CA

I was on way to work @ 15:30 and I can not get into my leased car because there is catastrophic electrical failure.I can not give you mileage because there is no way to access or read electric digital odometer display.ford roadside sent tow truck to tow my ford lease in for catastrophic electrical failure the tow driver attempted to jump start that failed also.was towed to servicing dealership future ford because original purchase/lease dealer lithia fresno is not authorized to service their own ford c max hybrid lease. I am begging whoever reads this complaint please do so with integrity and share it with somebody,anybody or agency with authority/jurisdiction to open case and investigate, or doing anything to stop these serious, potentially deadly ford cmax failures. Catastrophic mechanical, electrical, sync system failures.this is the 3rd separate, complete, catastrophic failure w this cmax hybrid in 18 months of my lease.I want others to at least have the knowledge of what has happened to us already so that others may not get hurt.for the sake of safety of millions and the integrity of doing the right thing thank you.