The contact owns a 2013 Ford C-Max Hybrid. The contact stated that upon exiting the vehicle, the driver’s side doors failed to latch closed. The contact also stated that while driving at an undisclosed speed and attempting to get another driver’s attention, he became aware that the horn was not functioning as needed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Action Number: RQ19005 (Latches/Locks/Linkages, Structure); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was not available.
2013 Ford Redundant C-Max Hybrid locks problems
11 complaints (9% of all complaints for this car).
- owner complaints
- 11
- of this car's complaints
- 9%
- crashes
- 0
- recalls
- 1
Which part fails
- Doors: latch2
At what mileage
Complaints by mileage at the time of the problem.
Related recalls
Latches/locks/linkages
- What is wrong
- Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
- Risk
- The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
- Remedy
- Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1‑866‑436‑7332.
Recall number 13V085000 · Recall details
What 2013 Ford Redundant C-Max Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Ford C-Max Hybrid. The contact received notification of the federal safety agency Campaign Number: 22V413000 (Power Train) and 20V331000 (Latches, Locks, and Linkages) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a transmission failure and the vehicle was towed to the dealer. Parts distribution disconnect.
The contact owns a 2013 Ford C-Max Hybrid. The vehicle previously had the passenger's side front door latch replaced by an independent mechanic; however, the failure recurred. The contact stated that the front driver's and passenger's side front door latches were inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was unavailable.
The contact owns a 2013 Ford C-Max Hybrid. The contact stated that the rear doors had seized and failed to open. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the doors were repaired three times. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 88,000.
Tl* the contact owns a 2013 ford c-max hybrid. The contact stated while driving 5 MPH, the rear passenger's side door unexpectedly opened. The contact stated that the door ajar warning light was illuminated. The contact related the failure to the federal safety agency campaign number: 16v643000 (latches/locks/linkages). Riverside ford (2089 riverside dr, macon, ga 31204, (478) 464-2900) was contacted and confirmed that the VIN was included in the recall. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Tl* the contact owns a 2013 ford c-max hybrid. The contact stated that the vehicle was taken to ford of montebello (2747 via campo, montebello, ca 9064 (323) 838-6920) to be serviced per the federal safety agency campaign number: 16v643000 (latches/locks/linkages). Several days later, the contact noticed that the seat belt indicator failed to illuminate while driving various speeds. The front driver side and/or front passenger side seat belts were unlatched. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing of the seat belt warning failure. The manufacturer was also not made aware of the failure. The failure mileage was 56,114.
Tl* the contact owns a 2003 ford c-max hybrid. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages:doors:latch). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (balise ford of cape cod located at 90 high school rd, hyannis, ma, 02601, 508‑815‑4007), but they did not have the recall remedy parts available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2013 ford c-max hybrid. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Tl* the contact owns a 2013 ford c-max hybrid. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 ford c-max hybrid. The contact received notification of the federal safety agency campaign number: 16v643000 (latches/locks/linkages). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 02/22/2017*ct updated 7/11/18
Questions about the 2013 Ford Redundant C-Max Hybrid locks
Does the 2013 Ford Redundant C-Max Hybrid have locks problems?
Owners have filed 11 complaints about the locks of the 2013 Ford Redundant C-Max Hybrid, 9% of all its complaints.
At what mileage do 2013 Ford Redundant C-Max Hybrid locks problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2013 Ford Redundant C-Max Hybrid locks?
Yes, 1 recall: 13V085000. Check your VIN to see if your car still needs the free repair.
Other 2013 Ford Redundant C-Max Hybrid problems
Electrical 49Engine 18Steering 15Transmission 15Body 13Brakes 7Fuel system 7Airbags 6Driver assistance 6Acceleration 4Lights 4Seat belts 4Suspension 2Visibility 2Seats 1Tires 1Wheels 1
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