2013 Ford Redundant C-Max Hybrid used buying checklist

Test for the problems owners report most

The most reported problems of this model year, with what to look for on the test drive.

• Won't start11 owner complaints, usually around 32,000 miles

  Start the engine cold and listen for knocking or ticking. Check for warning lights, oil leaks and a low oil level, and ask how often oil had to be topped up.

• Loss of power steering7 owner complaints, usually around 43,681 miles

  Turn the wheel from lock to lock while parked and on the road: it should be smooth, with no clunks, stiffness or warning lights.

• Battery drain or dead battery5 owner complaints, usually around 21,000 miles

  Test every screen, camera, power window, lock and the key fob. With the engine running, make sure no warning lights stay on.

Make sure these recalls were done

Recall repairs are free at any dealer of the brand. Ask the seller for proof, or have a dealer check the VIN.

• StructureRecall number 13V303000, Jul 10, 2013
• Latches/locks/linkagesRecall number 13V085000, Mar 7, 2013

Service bulletins worth asking about

Repair instructions the maker sent to dealers for known problems. Ask whether any of these repairs were done.

• This TSB contains an owner letterJul 20, 2015
• TSB contains owner notification letterMay 18, 2015
• This TSB contains owners letterNov 26, 2014
• Ford: after four wheel flat towing behind recreational vehicle, vehicle may experience discharged of 12...Sep 16, 2014
• Ford: on some vehicles, the 12 volt battery is experience a discharge and to correct this issue, a service...Aug 27, 2014
• Ford: an intermittent noise is heard mostly at specific speeds, RPM ranges, and vehicle loads, when engine...Aug 18, 2014

Before you pay

• Decode the VIN and make sure it matches the title, the registration and the car itself.
• Get a vehicle history report to check for accidents, salvage or flood titles and odometer problems.
• Ask for service records, especially oil changes and any transmission fluid service.
• Start the car from cold, and drive it at city and highway speeds for at least 20 minutes.
• Have an independent mechanic inspect the car before you sign anything.