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2013 Ford Redundant C-Max Hybrid recall: structure

Ford Motor Company reported this safety recall on July 10, 2013. It covers about 33,021 vehicles.

vehicles affected
33,021
reported
Jul 10, 2013
owners notified
Aug 5, 2013
related complaints
13

Structure

What is wrong
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
Risk
In the event of a crash, an occupant could be at an increased risk of an injury.
Remedy
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1‑866‑436‑7332. Ford's recall number is 13C02.

Recall number 13V303000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 13 complaints about body problems.

2013 Ford Redundant C-Max Hybrid

Questions about recall 13V303000

Is there a recall on the 2013 Ford Redundant C-Max Hybrid structure?

Yes. Recall 13V303000, reported on July 10, 2013, covers about 33,021 vehicles.

What is the fix for recall 13V303000?

Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall began on August 5, 2013. Owners may contact the Ford customer relationship center at 1‑866‑436‑7332. Ford's recall number is 13C02.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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