Check a VIN

December 23, 2021 Service bulletin

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation...

Ford technical service bulletin SSM 50375 for 2016-2020 Ford F-150, 2017-2021 Ford Explorer and 2016-2021 Ford Escape and others.

Bulletin number
SSM 50375
Component
Equipment: electrical: navigational system(global positioning system)
Summary
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford F-150?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history