On my 2020 police interceptor through a no issue for the transmission, failing at early mileage, jerking in a drive and slamming gears when shifting and low gears, I believe the component is the CDF drum in the transmission, which is thousands of dollars to fix Ford offered to replace it under warranty, but the issue typically doesn’t arise until after warranty is expired
The worst 2020 Ford Explorer Police Intercept problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission1
Recalls 2
Power train: axle assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Risk
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
- Remedy
- Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S27.
Recall number 22V255000 · Recall details
Visibility: windshield wiper/washer
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
- Risk
- A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21C01.
Recall number 21V014000 · Recall details
See all 2 recalls for the 2020 Ford Explorer Police Intercept
Technical service bulletins for the 2020 Ford Explorer Police Intercept 74
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement...
- Concern of inoperative, rattling, crackling and/or distorted sound from one or more speakers (but not all...
- 2020-2026
- On 2020-2026 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require...
- Certain 2020-2022 Model Year Explorer Police Interceptor Utility (PIU) Vehicles Engine Block Breaches This...
- Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the...
- 2020 Model Year Explorer and Explorer Police Interceptor
- On 2020-2025 Explorer/Police Interceptor Utility vehicles, customers may desire modifications that require...
- Certain 2020-2022 Model Year Explorer Police Interceptor Utility (PIU) Vehicles Engine Block Breaches
- In some of the affected vehicles, one or both of the catalytic converters may develop outer cracks or...
See all 74 bulletins for the 2020 Ford Explorer Police Intercept
What 2020 Ford Explorer Police Intercept owners say
Most recent owner complaints, unedited.
Compare the 2020 Ford Explorer Police Intercept
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Questions about the 2020 Ford Explorer Police Intercept
Is the 2020 Ford Explorer Police Intercept reliable?
Owners have filed 1 complaint about the 2020 Ford Explorer Police Intercept, fewer than a typical Explorer Police Intercept model year.
What is the most common problem with the 2020 Ford Explorer Police Intercept?
Transmission and drivetrain, with 1 complaint.
How many recalls does the 2020 Ford Explorer Police Intercept have?
2 recalls, covering power train and visibility.
Was there a recall on the 2020 Ford Explorer Police Intercept transmission?
Yes, 1 recall: 22V255000. Check your VIN to see if your car still needs the free repair.
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