Check a VIN

2020-2022 Ford Explorer Hybrid, Ford Explorer Intercept Hybrid and others recall: axle assembly

Ford Motor Company reported this safety recall on April 14, 2022. It covers about 252,936 vehicles.

vehicles affected
252,936
reported
Apr 14, 2022
owners notified
Jun 9, 2022
related complaints
6

Power train: axle assembly

What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
Remedy
Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S27.

Recall number 22V255000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 6 complaints about transmission problems.

2020 Ford Explorer Hybrid2021 Ford Explorer Hybrid2022 Ford Explorer Hybrid2020 Ford Explorer Intercept Hybrid2021 Ford Explorer Intercept Hybrid2020 Ford Explorer PHEV2021 Ford Explorer PHEV2022 Ford Explorer PHEV2020 Ford Explorer Police Intercept2021 Ford Explorer Police Intercept

Questions about recall 22V255000

Is there a recall on the 2020-2022 Ford Explorer Hybrid, Ford Explorer Intercept Hybrid and others axle assembly?

Yes. Recall 22V255000, reported on April 14, 2022, covers about 252,936 vehicles.

What is the fix for recall 22V255000?

Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S27.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Ford Explorer Hybrid?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history